Login Error

[Mircea]

Hi ,
I try to log in my mango and I get this error.

I am stack here. I can reset the SSH password but not Mango user in this case.
Any suggestion?
Thanks
Mircea

[Jared Wiltshire]

I can't see your picture but there is a thread here that might help you. Also as of Mango v3.3 you can reset your password via email if you setup Mango with your SMTP server.

https://forum.infiniteautomation.com/topic/2926/forget-the-password-of-admin-how-to-get-it-back

[Mircea]

Hi Jared,
This Mango ES is a new box and I did not setup any email yet.

I reload the picture. Now I see that works.
I only have access through SSH to Mango ES.
The link that you sent looks like is about SQL .
Thanks
Mircea

[phildunlap]

Mircea,

You can get SQL access with the Mango/bin/h2-web-console.sh script if you have SSH access. It's in that linked thread.

[Jared Wiltshire]

@Mircea any console messages in the web browser? Also post up your ma.log, it seems there is an exception being thrown on login. That is not caused by an incorrect password.

[Mircea]

Hi ,
No console messages.
Here is the ma.log file
[0_1519172246341_ma.log](Uploading 100%) [0_1519172287587_ma.log](Uploading 100%)

Thanks
Mircea

[Jared Wiltshire]

@mircea your log file did not upload. Try https://pastebin.com/ or DropBox/Google drive.

[Mircea]

I sent it to Phil. You should get it from him.
Was the easy way for me.
Thanks
Mircea

[phildunlap]

Hi Mircea,

You appear to have some versioning issues affecting your system. I see a NoSuchMethodError in the log you sent in for a Mango core class. So, I wonder if you have two mango-3.3.x.jar files in your Mango/lib/ directory. I see that you have mango-3.3.0-beta.1.jar from your log. You should upgrade your Core to a release version, preferably the most recent.

You can download the 3.3.0 core here: https://store.infiniteautomation.com/core

You probably want to download only the core: https://store.infiniteautomation.com/account/downloads/m2m2-core-3.3.0.zip

Then place this in your Mango/ directory and restart Mango. This should resolve the login issue.

[Mircea]

Hi Phil,
There was only mango 3.3.0 beta 1.jar. I downloaded only the core as you suggested on the last link .
I replaced only the lib folder. I restart mango an was little slow but ok. Then I was thinking that I need to replace everything what inside mango folder so I made a copy of the old folders and i replaced all the folders and files that are under mango with the new once downloaded from your link . I put back the m2m2 licence but mango don't start any more. I put back the old structure but with out success. So now I can't start mango.
When I try to upload the file a window is telling me that I don't have the privilege to to that . I sent you the file via email.
Thanks
Mircea

[phildunlap]

Oh no!

The ma.log file you emailed in didn't seem like you got the versioning issue completely resolved. I would,

1. Download the enterprise bundle from the store
2. Move your old Mango/ directory to Mango-old/
3. Unzip the enterprise bundle as Mango/
4. Move or copy your Mango-old/databases, Mango-old/overrides/properties/env.properties and Mango-old/m2m2.license.xml into Mango/
5. Copy over any other files relevant to your installation.
6. Start Mango from Mango/bin/

[Mircea]

Thanks . Now is working.