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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Network Configuration

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    • B
      bhansen last edited by

      Hi,
      I was looking through documentation on changing the network settings, IP/Mask/DNS etc... And see a Network Configuration tab under system settings referenced but when I go to look on my end I'm not seeing the option there. I know I can use the USB configuration but wanted to see how/where I can do it on this end.

      Thanks

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      • CraigWeb
        CraigWeb last edited by

        Hi @bhansen

        You will need to install the MangoES configuration module.

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        • B
          bhansen last edited by

          Thanks @CraigWeb,

          I got that installed and I now see Mango ES Configuration under settings but only really see where I can upload a file, change Host Name and Time Zone. Was unsure what I needed to do if i want to change IP/Mask/Gateway/DNS.

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          • Dave Frazier
            Dave Frazier last edited by

            Which device are you trying to change the network settings on? If it is a MangoGT, the module should work - you may just need to refresh without the cache (Ctrl+Shift+R for Chrome/Firefox). If you're trying to set a static IP for a MangoHTS, the MangoES Configuration module is not supported and you'll want to SSH into the unit and adjust the /etc/network/interfaces file.

            Let me know if you need instructions for the latter.

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            • B
              bhansen last edited by

              It's a Mango GT. I tried doing that refresh, different browsers, wiping cache still no luck. Here's what I'm seeing;
              https://ibb.co/HVz33KR
              https://ibb.co/mqXPRJS

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              • Dave Frazier
                Dave Frazier last edited by

                Hmm, then I would suggest setting it in the /etc/network/interfaces file. Download an SSH client like PuTTY and connect to:

                mango@[currentIpAddress]
                Port 2222

                Your unique SSH password would have been included on a sticker in the MangoGT box. If you need us to look it up, please send the serial number of the MangoGT to support@infiniteautomation.com. Use the following command to edit the file:

                sudo nano /etc/network/interfaces

                Then change this line:

                iface eth0 inet dhcp

                To be like this:

                iface eth0 inet static
                address x.x.x.x
                netmask x.x.x.x
                gateway x.x.x.x
                dns-nameservers x.x.x.x

                Ctrl+x, y, Enter to save. Then sudo reboot to restart the unit with the new static network settings. Gateway and DNS servers are optional if you don't need them.

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