Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.
unable to discover a bacnet device on my network
-
Hi Mircea, sorry this got a little missed.
You can find the cause of the upgrading error in your ma.log file.
What are your local device settings? Are you binding 0.0.0.0 or your actual IP?
-
Hi Phil,
I looked in ma.log file and found this "Module dashboards 3.6.0 is not compatible with core 3.2.2
java". I don't know what to do from here.My controller IP is 192.168.1.127.
Mango ES V3 IP is 192.168.1.135
One extra question.
When I look into Mango ES V3 Configuration I see this
The Address highlighted with red don't look like 192.168.1.135.
I remember i changed one time and after I wasn't able to log in . I need to use USB driver to restore the fix IP.
Do you know why ? It is more easy to change here the IP then with USB.
Thanks
Mircea -
Hi Mircea,
If you are updating, you can mark the dashboards module for deletion on the modules page and then restart Mango. This will delete the dashboards module. It was superseded by the MangoUI module.
I'm not sure why the discovery wouldn't be happening, that looks like the local device IP you'd want to be using. Perhaps after you update you may see a better result. Past that, it would probably take a wireshark capture to say anything about what's occurring.
I wonder if you've altered your /etc/network/interfaces file? it's probably a bug that it has the IPv6 in the IPv4 field. Can you share your /etc/network/interfaces file?
-
Hi Phil,
Hi, I’ve marked the dashboard module for deletion and after that I’ve reinstalled the modules again and now all the modules are version 3.3.0-beta.1, also when I’m going in home page I’ve get a lot of features disabled.
The problem with the BACnet it’s the same I cannot discover a BACnet device, it get me this error.
Now when I look into Mango ES Configuration everything looks ok, the address is ok.
Also as you requested I can share interface file, here is a capture with the data from that file.
Thanks
Mircea -
Hi Mircea,
The tiles on the home page are powered by an internal data source named "Mango Internal" with the xid "internal_mango_monitoring_ds". If this data source doesn't exist or is disabled (or some set of points on it are disabled or don't exist) you will see those tiles say they are disabled, instead of providing counts.
There are updates to BACnet4J that we're evaluating updating into the BACnet module. It should be directly compatible with the module, still. You can test the 4.1.2 version of BACnet4J if you wish, by,
- Download BACnet4J 4.1.2 from our Maven repository: https://maven.mangoautomation.net/#browse/search=keyword%3Dbacnet4j:d3510b7ad18d82cd88bc82707116e89f:9fdf7807167774766a180f65ffd8a6c1
- Stop Mango
- Move Mango/web/modules/BACnet/lib/bacnet4j-4.0.1.jar somewhere else for safe keeping.
- Move bacnet4j-4.1.2.jar into Mango/web/modules/BACnet/lib/
- Start Mango
Let us know if you decide to try this and how it goes!
-
Hi Phil,
I fixed the tile issue on the home page.
I will try next week the new bacnet 4.1.2. however with the existing bacnet module that come with Mango ES V3 I should be able to discover / find my controller on the network. Am i right ?
I can find my controller with Mango ES V 2.8.
Thanks
Mircea -
Yes, I would say the existing BACnet module should work. If it doesn't that implies there may be an issue in the module or your network that should be corrected. A wireshark of 2.8 vs. 3.2 for a data source enabled + discovery would be the most informative way to probe why it isn't working. But, somethings were changed and improved between 4.0.1 and 4.1.2 of BACnet4J, so perhaps updating is all that is actually required.
-
Hi Phil,
I try to connect to webmin( port 10000).
What is the factory default password ?
Thanks
Mircea -
I found it ....
-
Hi Phil,
I update the Bacnet as you suggested but no luck . Same issue, I can't discover the controller.
I am not familiar with wireshark but I will try.
This is what I get after restarting mango with bacnet 4.1.2
I am able to see the other Mango ES as a bacnet device.
Thanks
Mircea -
Hi Phil,
I found that if I change the controller device Id while Mango is in process of sending object list request then Mango catch the controller id and display the list of objects that are on controller.
Hope this help for further investigation.
Thanks
Mircea -
This post is deleted! -
Hi Phil,
Using the trick that I mention previous ( changing the ID of bacnet controller in the same time with the request from Mango to display the objects list) I was able to import the points. The problem is that the data base stop recording after a while.
The Jace2 data base record every minute ( the default settings).
If I stop and restart the data base the points start to record again for a while and stop after.
This is stranger to me. It is not the first time when I use Bacnet but is the first time when I used with Mango V3.
Any idea why . all thous issue ?
Thanks
Mircea -
Hi Phil,
Here are the requested wireshark.[1_1516049331191_Bacnet MANGO v3.pcapng](Uploading 100%) [0_1516049331189_Bacnet MANGO v2_8.pcapng](Uploading 100%)
Please let me know what I need to do.
Thanks
Mircea -
Mircea,
Can you email those into support@infiniteautomation.com ? Thanks
-
Surprisingly, resolution was found in slightly different Local Device settings, specifically he had to use the broadcast address that was proper for the network and the sink address to bind. So, in this instance, bind address 0.0.0.0 and broadcast address 192.168.1.255
