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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Your instance cannot be upgraded due to a versioning problem

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    • Jared WiltshireJ Offline
      Jared Wiltshire
      last edited by

      Yes, you will need to uninstall the dashboards module. It has been replaced by the UI module and is not supported in version 3.2.

      Developer at Radix IoT

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      • M Offline
        mihairosu
        last edited by

        Is this this UI module: "mangoUI 3.1.7 - unrestricted" ?

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        • phildunlapP Offline
          phildunlap
          last edited by

          Yes, mangoUI is the module name in the list of modules and in the store.

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          • M Offline
            mihairosu
            last edited by

            Apart from uninstalling the module dashboards, should I also uninstall dashboardDesigner or leave that?

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            • phildunlapP Offline
              phildunlap
              last edited by

              Dashboard Designer is definitely still supported, and will remain supported.

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              • M Offline
                mihairosu
                last edited by

                Issue has been resolved, thanks you two.

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                • phildunlapP Offline
                  phildunlap
                  last edited by

                  If you just did the update there is a chance the brewersdashboard module got installed. If it did you may wish to remove it. I'm correcting that now.

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                  • M Offline
                    mihairosu
                    last edited by

                    Ah yes I did notice that. I have it set for removal for next reboot.

                    I assume it won't cause me any issues at the moment?

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                    • phildunlapP Offline
                      phildunlap
                      last edited by

                      I was concerned that it would give you an 8 hour shutdown.

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                      • M Offline
                        mihairosu
                        last edited by

                        Gotcha. I've removed brewersDashboard from all our instances.

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                        • M Offline
                          mihairosu
                          last edited by

                          By the way, after removing the old dashboards, and doing the upgrade, I just got a new dashboards module:

                          dashboards 3.7.0-SNAPSHOT - unrestricted

                          Is this okay?

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                          • phildunlapP Offline
                            phildunlap
                            last edited by

                            You shouldn't, but it won't hurt anything. That was also in the bundle file you got that had the brewersdashboard. You can't get 3.7 from the store (and maybe never will be able to). I'm not sure it's really any different than 3.6

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