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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Your instance cannot be upgraded due to a versioning problem

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    • M
      mihairosu
      last edited by

      I have been away for a couple weeks, but I'm looking forward to using the new auto-login features of the dashboards.

      When I try to upgrade, I get this error:

      "Your instance cannot be upgraded due to a versioning problem: Module dashboards 3.6.1 is not compatible with core 3.2.0"

      We're running on an ubuntu server:

      core 3.1.1+20170620163725 (Build number: 20170620163725) - Enterprise
      dashboards 3.6.1 - unrestricted

      1 Reply Last reply Reply Quote 0
      • Jared WiltshireJ
        Jared Wiltshire
        last edited by

        Yes, you will need to uninstall the dashboards module. It has been replaced by the UI module and is not supported in version 3.2.

        Developer at Radix IoT

        1 Reply Last reply Reply Quote 0
        • M
          mihairosu
          last edited by

          Is this this UI module: "mangoUI 3.1.7 - unrestricted" ?

          1 Reply Last reply Reply Quote 0
          • phildunlapP
            phildunlap
            last edited by

            Yes, mangoUI is the module name in the list of modules and in the store.

            1 Reply Last reply Reply Quote 0
            • M
              mihairosu
              last edited by

              Apart from uninstalling the module dashboards, should I also uninstall dashboardDesigner or leave that?

              1 Reply Last reply Reply Quote 0
              • phildunlapP
                phildunlap
                last edited by

                Dashboard Designer is definitely still supported, and will remain supported.

                1 Reply Last reply Reply Quote 0
                • M
                  mihairosu
                  last edited by

                  Issue has been resolved, thanks you two.

                  1 Reply Last reply Reply Quote 0
                  • phildunlapP
                    phildunlap
                    last edited by

                    If you just did the update there is a chance the brewersdashboard module got installed. If it did you may wish to remove it. I'm correcting that now.

                    1 Reply Last reply Reply Quote 0
                    • M
                      mihairosu
                      last edited by

                      Ah yes I did notice that. I have it set for removal for next reboot.

                      I assume it won't cause me any issues at the moment?

                      1 Reply Last reply Reply Quote 0
                      • phildunlapP
                        phildunlap
                        last edited by

                        I was concerned that it would give you an 8 hour shutdown.

                        1 Reply Last reply Reply Quote 0
                        • M
                          mihairosu
                          last edited by

                          Gotcha. I've removed brewersDashboard from all our instances.

                          1 Reply Last reply Reply Quote 0
                          • M
                            mihairosu
                            last edited by

                            By the way, after removing the old dashboards, and doing the upgrade, I just got a new dashboards module:

                            dashboards 3.7.0-SNAPSHOT - unrestricted

                            Is this okay?

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                            • phildunlapP
                              phildunlap
                              last edited by

                              You shouldn't, but it won't hurt anything. That was also in the bundle file you got that had the brewersdashboard. You can't get 3.7 from the store (and maybe never will be able to). I'm not sure it's really any different than 3.6

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