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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    craig

    @craig

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    Best posts made by craig

    • RE: Updating Data Point value via REST API

      what if you remove the quotes from around the number 4321 when it is numeric?

      posted in User help
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      craig
    • RE: Unit VAR is shown as VA

      electrical power engineer here;
      Apparent Power is a complex number, it has real and imaginary parts. The symbol for Apparent Power is S. The units for Apparent Power is VA.
      S=V*I, where V and I are complex numbers which have real and imaginary components.

      The symbol for reactive power is Q. the units for reactive power is VAR.
      Q=IV sin theta, where theta is the angle between the vectors for I and V.

      The symbol for real power is P. the units for real power is Watts (W).
      P=IV cos theta

      Nobody should be OK using VA and VAR interchangeably, they are not the same thing. only the same thing in one specific case where theta = 90 degrees are S and Q equal.

      I have also had issues with mango changing the units on me when dealing with real, reactive, and apparent power, which is often the case in any electrical power application.

      posted in Mango feedback
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      craig
    • RE: Metadata source, global scripts and updateing does not working as they should on MangoES

      update the DNS server on the mango ES for the first problem

      posted in User help
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      craig

    Latest posts made by craig

    • RE: HTTP modbus data to Mango

      Hi Rob,

      I think you need http receiver since your device is going to POST data to in JSON format mango. It has nothing to do with modbus except in your device you are populating the JSON data with fields from the devices modbus map.

      posted in How-To
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      craig
    • RE: Unit VAR is shown as VA

      Hi Jared,

      thanks for digging up the relevant source.

      Can lines 54,55,56 in UnitUtil.java be deleted:

          addAlias(SI.VOLT.times(SI.AMPERE), "VAR");
          addAlias(SI.KILO(SI.VOLT).times(SI.AMPERE), "kVAR");
          addAlias(SI.MEGA(SI.VOLT).times(SI.AMPERE), "MVAR");
      

      These would appear to be the culprits for displaying the units on my VAR tags as V·A.

      VARh, kVARh, MVARh, VAh, kVAh, and MVAh are also units that are used for the integral of reactive power over an hour (VARh) and the integral of apparent power over an hour (VAh).

      posted in Mango feedback
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      craig
    • RE: Unit VAR is shown as VA

      electrical power engineer here;
      Apparent Power is a complex number, it has real and imaginary parts. The symbol for Apparent Power is S. The units for Apparent Power is VA.
      S=V*I, where V and I are complex numbers which have real and imaginary components.

      The symbol for reactive power is Q. the units for reactive power is VAR.
      Q=IV sin theta, where theta is the angle between the vectors for I and V.

      The symbol for real power is P. the units for real power is Watts (W).
      P=IV cos theta

      Nobody should be OK using VA and VAR interchangeably, they are not the same thing. only the same thing in one specific case where theta = 90 degrees are S and Q equal.

      I have also had issues with mango changing the units on me when dealing with real, reactive, and apparent power, which is often the case in any electrical power application.

      posted in Mango feedback
      C
      craig
    • RE: Resources Mango needs

      how many points and datasources at what poll rates and logging are you running on what hardware?

      We had one mangoES die after about ~2 years of service with less than 100 points logging once per second, but up until then it seemed to do OK.

      posted in Mango feedback
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      craig
    • RE: Using PUT for data entry causes fatal error

      curious for 7800 points how often are they read from the datasources, how often are they logged to disk, and how much RAM are you allowing for the JVM on the 6 core CPU?

      posted in User help
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      craig
    • RE: Bulk selection checkbox for watchlist and bacnet points adding post discovery

      maybe a limit could be implemented so if "select all" was clicked it would only select up to 30.

      posted in Wishlist
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      craig
    • RE: watchlist save as png, jpg, pdf blank

      Hi Phil, no failed network requests and no errors in the firebug console, it is on version 3.6.4. Guess it is a web browser thing

      posted in User help
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      craig
    • RE: watchlist save as png, jpg, pdf blank

      firefox 68, or more exactly: userAgent=Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

      posted in User help
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      craig
    • watchlist save as png, jpg, pdf blank

      Hi,

      When I try to save a plot from a watchlist the jpg,png,pdf exports are all blank white space. The PDF has an URL at the top. The xlsx export does provide data, and there is data in the plot.

      looks like this exception in the log occurs:

      WARN  2019-10-07T09:42:16,831 (com.infiniteautomation.mango.rest.v2.ServerRestV2Controller.postClientError:319) - Client error
      [user=admin, cause=Possibly unhandled rejection: {}, location=http://192.168.172.11:8080/ui/administration/system-status/logging-console, userAgent=Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0, language=en-US, date=2019-10-07T09:42:35.800-07:00, timezone=Africa/Abidjan]
      TypeError: this.activeEvents is undefined
      	at subscribeToEvents/< (http://192.168.172.11:8080/ui/mangoUi~ngMango~ngMangoServices.js?v=f41ab677f738e8ffe5b8:72:97514)
      	at u/</< (http://192.168.172.11:8080/ui/mangoUi~ngMango~ngMangoServices.js?v=f41ab677f738e8ffe5b8:78:94777)
      	at u/< (http://192.168.172.11:8080/ui/mangoUi~ngMango~ngMangoServices.js?v=f41ab677f738e8ffe5b8:78:94915)
      	at $digest (http://192.168.172.11:8080/ui/mangoUi~ngMango~ngMangoServices.js?v=f41ab677f738e8ffe5b8:78:100341)
      	at $apply (http://192.168.172.11:8080/ui/mangoUi~ngMango~ngMangoServices.js?v=f41ab677f738e8ffe5b8:78:102518)
      	at $applyAsync/r< (http://192.168.172.11:8080/ui/mangoUi~ngMango~ngMangoServices.js?v=f41ab677f738e8ffe5b8:78:102663)
      	at Qr/this.$get</</this.completeTask (http://192.168.172.11:8080/ui/mangoUi~ngMango~ngMangoServices.js?v=f41ab677f738e8ffe5b8:78:122819)
      	at un/this.$get</</a.defer/r< (http://192.168.172.11:8080/ui/mangoUi~ngMango~ngMangoServices.js?v=f41ab677f738e8ffe5b8:78:34332)
      

      actually that exception might be related to viewing the log, not the empty plots

      posted in User help
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      craig
    • RE: missing data: force tsdb corruption scan

      No points have been disabled, no event messages about disabled points, just some meta points not starting back up properly after a dirty shutdown.

      The meta point has a cron of 2 minutes as the update event, the script is "return p.previous(MINUTE,2).average", and is set to average interval logging every 2 minutes.

      The excel report is using rollups.

      Let me know if there is any other information I can provide before I start changing things that will make any further troubleshooting of the root cause impossible.

      posted in User help
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      craig