• Recent
    • Tags
    • Popular
    • Register
    • Login

    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

    Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website Mango 5 Documentation Website

    Virtual Datapoints being turned off by mango

    User help
    2
    3
    930
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • MattFoxM
      MattFox
      last edited by MattFox

      I've got datapoints in a virtual datasource. They're used for forwarding control commands to a remote mango unit. I also update tags when i do this. Because of that I've got a $interval which checks the datapoint details every ten seconds.

      However the problem I'm having is mango is disabling these points. I need them to work, and yet cannot set them because mango keeps disabling them.
      Any thoughts as to what can be causing this?

      I know I'm using 3.5.6 but I am not in a position to upgrade at this time.

      Fox

      EDIT: I did check the logs and I found an old publisher not going to anywhere (the unit died) using the same points. Data was regularly getting discarded. Could that be the reason??

      EDIT 2: Nope, points still got disabled... customer's getting frazzled, i'm equally confused...

      Do not follow where the path may lead; go instead where there is no path.
      And leave a trail - Muriel Strode

      1 Reply Last reply Reply Quote 0
      • CraigWebC
        CraigWeb
        last edited by

        @mattfox said in Virtual Datapoints being turned off by mango:

        roblem I'm having is mango is disabling these point

        When you say updating the tags, do you mean changing them and then saving the changes? A point will get temporally disabled when it is saved.

        MattFoxM 1 Reply Last reply Reply Quote 0
        • MattFoxM
          MattFox @CraigWeb
          last edited by MattFox

          @craigweb said in Virtual Datapoints being turned off by mango:

          When you say updating the tags, do you mean changing them and then saving the changes? A point will get temporally disabled when it is saved

          Yes but that doesn't explain why they stay off. Yes when a button is pressed, I update tags and use the $update() command. After some time I end up having to go back into the system to re-enable the points.

          Do not follow where the path may lead; go instead where there is no path.
          And leave a trail - Muriel Strode

          1 Reply Last reply Reply Quote 0
          • First post
            Last post