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    How to configure email?

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    • J
      jflores13
      last edited by

      Hi,
      I am trying to set up the email so I can start making excel reports testing, but when I try to send the test email, I get the following event:
      "Failed to send email titled "Mango test email" to "xxxx@xxxxx.com". Message: "Failed messages: com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.0 Must issue a STARTTLS command first. r1sm31895728oti.44 - gsmtp " "

      My settings are as follows:
      SMTP host: smpt.gmail.com, port 25. (Port 465 is closed)
      No TLS. Use Authorization.

      Do I need to do something else, power cycle the MangoES or something random?
      Thanks!

      1 Reply Last reply Reply Quote 0
      • Jared WiltshireJ
        Jared Wiltshire
        last edited by

        @jflores13 said in How to configure email?:

        Must issue a STARTTLS command first

        This indicates that you need to enable TLS.

        Developer at Radix IoT

        J 1 Reply Last reply Reply Quote 0
        • J
          jflores13 @Jared Wiltshire
          last edited by

          Hey thanks @jared-wiltshire, I did try that before posting here, and I just tried again checking the TLS box, saving the conf, and clicking the "send test email button". Half-success. For some reason now it does try to log in but the error has to do with Google not allowing access to the application because it "doesn't meet the security requirements".
          I know now this doesn't have to do specifically with Mango, but do you happen to know how to overcome this easily?

          Jared WiltshireJ 1 Reply Last reply Reply Quote 0
          • Jared WiltshireJ
            Jared Wiltshire @jflores13
            last edited by

            @jflores13 said in How to configure email?:

            For some reason now it does try to log in but the error has to do with Google not allowing access to the application because it "doesn't meet the security requirements".

            Can you post the full error output please.

            Mango does work fine with Google, personally I use port 587 and TLS. It depends on your account though - https://support.google.com/a/answer/176600?hl=en

            Developer at Radix IoT

            J 1 Reply Last reply Reply Quote 0
            • J
              jflores13 @Jared Wiltshire
              last edited by

              @jared-wiltshire

              I just managed to solve the rest of the issue. Being logged in, I clicked the profile pic, then Google Account/Security, then on the section of "Less secure app access" and turned that from "Don't allow" (recommended) to "Allow" (not recommended), and now it worked.

              Thanks for your replies, Jared.

              1 Reply Last reply Reply Quote 0
              • Jared WiltshireJ
                Jared Wiltshire
                last edited by Jared Wiltshire

                Interesting, I can't even see that setting. I am using a G-Suite account with 2FA turned on so I have a "device password" configured for Mango.

                edit. It does seem like it is dependent on your G-Suite admin allowing you to see the "less secure access" setting and with 2FA enabled its different again - https://devanswers.co/allow-less-secure-apps-access-gmail-account/

                Developer at Radix IoT

                J 1 Reply Last reply Reply Quote 0
                • J
                  jflores13 @Jared Wiltshire
                  last edited by

                  @jared-wiltshire I see.
                  Why would Google say that Mango doesn't use modern security standards and, as a result, is "easier to break into"?
                  And so, if I used 2 Step Verification I'd need to create an app password for mango and then use that one as the email account's password?

                  Jared WiltshireJ 1 Reply Last reply Reply Quote 0
                  • Jared WiltshireJ
                    Jared Wiltshire @jflores13
                    last edited by

                    @jflores13 said in How to configure email?:

                    Why would Google say that Mango doesn't use modern security standards and, as a result, is "easier to break into"?

                    I have no idea. They don't give any technical details on their help page - https://support.google.com/accounts/answer/6010255?hl=en

                    All I know is I can use TLS to port 587 on smtp.gmail.com and it works fine without me changing any "Less secure app access" settings. I use 2FA and a device password.

                    @jflores13 said in How to configure email?:

                    And so, if I used 2 Step Verification I'd need to create an app password for mango and then use that one as the email account's password?

                    Correct.

                    Developer at Radix IoT

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      jflores13 @Jared Wiltshire
                      last edited by

                      @jared-wiltshire Alright, I will try to enable the 2FA and use that port instead. Thanks again!

                      1 Reply Last reply Reply Quote 0
                      • J
                        JAST
                        last edited by

                        We are encountering a similar issue with emailing reports on Mango3.6.3
                        It is a gmail account, all settings appear to be correct (TLS, SMTP 587,, less secure apps allowed, IMAP enabled) When sending a test email) We keep getting an error but are not seeing anything on the log to further debug this.
                        0_1581968142883_Screen Shot 2020-02-17 at 2.02.25 PM.png

                        INFO  2020-02-17T12:28:48,166 (com.serotonin.m2m2.Main.main:105) - Starting Mango 3.6.3 with Schema Version: 28 
INFO  2020-02-17T12:28:48,756 (com.serotonin.m2m2.Main.loadModules:586) - Loading module 'asciiFile', v3.6.0 by Infinite Automation Systems Inc. 
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INFO  2020-02-17T12:28:48,770 (com.serotonin.m2m2.Main.loadModules:586) - Loading module 'controlcore', v3.6.0 by Infinite Automation Systems Inc. 
INFO  2020-02-17T12:28:48,773 (com.serotonin.m2m2.Main.loadModules:586) - Loading module 'dashboardDesigner', v3.6.0 by Infinite Automation Systems Inc. 
INFO  2020-02-17T12:28:48,774 (com.serotonin.m2m2.util.DocumentationManifest.parseManifestFile:60) - Documentation manifest file not found: C:\Mango\web\modules\dashboardDesigner\web\dox\manifest.xml 
INFO  2020-02-17T12:28:48,776 (com.serotonin.m2m2.Main.loadModules:586) - Loading module 'dataFile', v3.6.1 by Infinite Automation Systems Inc. 
INFO  2020-02-17T12:28:48,784 (com.serotonin.m2m2.Main.loadModules:586) - Loading module 'dataImport', v3.6.0 by Infinite Automation Systems Inc. 
INFO  2020-02-17T12:28:48,786 (com.serotonin.m2m2.Main.loadModules:586) - Loading module 'deviceConfig', v3.6.0 by Infinite Automation Systems Inc. 
INFO  2020-02-17T12:28:48,788 (com.serotonin.m2m2.util.DocumentationManifest.parseManifestFile:60) - Documentation manifest file not found: C:\Mango\web\modules\deviceConfig\web\dox\manifest.xml 
INFO  2020-02-17T12:28:48,789 (com.serotonin.m2m2.Main.loadModules:586) - Loading module 'dnp3', v3.6.0 by Infinite Automation Systems Inc. 
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INFO  2020-02-17T12:28:48,796 (com.serotonin.m2m2.Main.loadModules:586) - Loading module 'envcands', v3.6.0 by Infinite Automation Systems Inc. 
INFO  2020-02-17T12:28:48,798 (com.serotonin.m2m2.Main.loadModules:586) - Loading module 'excelReports', v3.6.1 by Infinite Automation Systems Inc. 
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INFO  2020-02-17T12:28:48,831 (com.serotonin.m2m2.Main.loadModules:586) - Loading module 'Haystack', v3.6.0 by Infinite Automation Systems Inc. 
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INFO  2020-02-17T12:28:48,853 (com.serotonin.m2m2.Main.loadModules:586) - Loading module 'mangoUI', v3.6.2 by Infinite Automation Systems Inc. 
INFO  2020-02-17T12:28:48,854 (com.serotonin.m2m2.util.DocumentationManifest.parseManifestFile:60) - Documentation manifest file not found: C:\Mango\web\modules\mangoUI\web\dox\manifest.xml 
INFO  2020-02-17T12:28:48,874 (com.serotonin.m2m2.Main.loadModules:586) - Loading module 'mbus', v3.6.0 by Infinite Automation Systems Inc. 
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INFO  2020-02-17T12:28:48,891 (com.serotonin.m2m2.Main.loadModules:586) - Loading module 'pointLinks', v3.6.0 by Infinite Automation Systems Inc. 
INFO  2020-02-17T12:28:48,895 (com.serotonin.m2m2.Main.loadModules:586) - Loading module 'pop3', v3.6.0 by Infinite Automation Systems Inc. 
INFO  2020-02-17T12:28:48,898 (com.serotonin.m2m2.Main.loadModules:586) - Loading module 'reports', v3.6.0 by Infinite Automation Systems Inc. 
INFO  2020-02-17T12:28:48,902 (com.serotonin.m2m2.Main.loadModules:586) - Loading module 'scheduledEvents', v3.6.0 by Infinite Automation Systems Inc. 
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INFO  2020-02-17T12:28:48,920 (com.serotonin.m2m2.Main.loadModules:586) - Loading module 'sstGlobalScripts', v3.6.0 by Infinite Automation Systems Inc. 
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INFO  2020-02-17T12:28:50,584 (com.serotonin.m2m2.Lifecycle.loadLic:611) - Checking license... 
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INFO  2020-02-17T12:28:53,493 (com.serotonin.m2m2.db.upgrade.DBUpgrade.checkUpgrade:38) - Starting instance with core version 3.6.3, schema v28 
INFO  2020-02-17T12:28:55,306 (com.infiniteautomation.mango.spring.MangoRuntimeContextConfiguration.contextRefreshed:125) - Spring context 'runtimeContext' refreshed: org.springframework.context.annotation.AnnotationConfigApplicationContext@6e3ecf5c 
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INFO  2020-02-17T12:28:55,437 (com.serotonin.m2m2.rt.RuntimeManagerImpl.initialize:176) - Starting 0 Publishers... 
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INFO  2020-02-17T12:28:58,731 (com.serotonin.m2m2.web.mvc.rest.v1.BacnetDiscoveryRestController.<init>:54) - Creating Discovery Rest Controller 
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INFO  2020-02-17T12:29:01,349 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: EnvCanEditDwr 
INFO  2020-02-17T12:29:01,350 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: HttpDataSourceDwr 
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INFO  2020-02-17T12:29:01,352 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: Pop3EditDwr 
INFO  2020-02-17T12:29:01,353 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: HaystackDataSourceDwr 
INFO  2020-02-17T12:29:01,353 (com.serotonin.m2m2.Lifecycle.configureDwr:1267) - Duplicate definition of DWR class ignored: com.serotonin.m2m2.http.dwr.HttpDataSourceDwr 
INFO  2020-02-17T12:29:01,354 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: DataFileDataSourceEditDwr 
INFO  2020-02-17T12:29:01,356 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: OPCDAEditDwr 
INFO  2020-02-17T12:29:01,358 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: BACnetMSTPEditDwr 
INFO  2020-02-17T12:29:01,360 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: PakBusEditDwr 
INFO  2020-02-17T12:29:01,361 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: MBusEditDwr 
INFO  2020-02-17T12:29:01,361 (com.serotonin.m2m2.Lifecycle.configureDwr:1267) - Duplicate definition of DWR class ignored: com.infiniteautomation.mango.pakbus.dwr.PakBusEditDwr 
INFO  2020-02-17T12:29:01,362 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: SNMPEditDwr 
INFO  2020-02-17T12:29:01,363 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: InternalEditDwr 
INFO  2020-02-17T12:29:01,364 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: SerialEditDwr 
INFO  2020-02-17T12:29:01,365 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: MetaEditDwr 
INFO  2020-02-17T12:29:01,367 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: DnpEditDwr 
INFO  2020-02-17T12:29:01,368 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: ModbusEditDwr 
INFO  2020-02-17T12:29:01,369 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: Log4jEditDwr 
INFO  2020-02-17T12:29:01,370 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: ScriptingEditDwr 
INFO  2020-02-17T12:29:01,372 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: SshDataSourceEditDwr 
INFO  2020-02-17T12:29:01,373 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: AsciiFileEditDwr 
INFO  2020-02-17T12:29:01,373 (com.serotonin.m2m2.Lifecycle.configureDwr:1267) - Duplicate definition of DWR class ignored: com.serotonin.m2m2.http.dwr.HttpDataSourceDwr 
INFO  2020-02-17T12:29:01,375 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: OneWireEditDwr 
INFO  2020-02-17T12:29:01,376 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: SqlEditDwr 
INFO  2020-02-17T12:29:01,377 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: VMStatEditDwr 
INFO  2020-02-17T12:29:01,378 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: EgaugeDataSourceDwr 
INFO  2020-02-17T12:29:01,378 (com.serotonin.m2m2.Lifecycle.configureDwr:1267) - Duplicate definition of DWR class ignored: com.serotonin.m2m2.http.dwr.HttpDataSourceDwr 
INFO  2020-02-17T12:29:01,380 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: BACnetIPEditDwr 
INFO  2020-02-17T12:29:01,380 (com.serotonin.m2m2.Lifecycle.configureDwr:1267) - Duplicate definition of DWR class ignored: br.org.scadabr.dnp3.dwr.DnpEditDwr 
INFO  2020-02-17T12:29:01,381 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: ControlCoreEditDwr 
INFO  2020-02-17T12:29:01,381 (com.serotonin.m2m2.Lifecycle.configureDwr:1267) - Duplicate definition of DWR class ignored: com.serotonin.m2m2.modbus.dwr.ModbusEditDwr 
INFO  2020-02-17T12:29:01,381 (com.serotonin.m2m2.Lifecycle.configureDwr:1267) - Duplicate definition of DWR class ignored: com.serotonin.m2m2.http.dwr.HttpDataSourceDwr 
INFO  2020-02-17T12:29:01,382 (com.serotonin.m2m2.Lifecycle.configureDwr:1274) - Added DWR definition for: VirtualEditDwr 
INFO  2020-02-17T12:47:09,662 (com.serotonin.m2m2.rt.RuntimeManagerImpl.initializeDataSourceStartup:403) - Data source 'Field Server' initialized 
INFO  2020-02-17T12:47:09,746 (com.serotonin.m2m2.rt.RuntimeManagerImpl.initializeDataSourceStartup:403) - Data source 'Mango Internal' initialized 
WARN  2020-02-17T13:10:21,579 (com.serotonin.m2m2.web.dwr.MiscDwr.jsError:167) - Javascript error
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   osName: Windows
   location: http://localhost:8080/data_source_edit.shtm?dsid= 
WARN  2020-02-17T13:10:22,091 (com.serotonin.m2m2.web.dwr.MiscDwr.jsError:167) - Javascript error
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   Line: 329
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   Browser version: 72
   osName: Windows
   location: http://localhost:8080/data_source_edit.shtm?dsid= 
WARN  2020-02-17T13:10:26,106 (com.serotonin.m2m2.web.dwr.MiscDwr.jsError:167) - Javascript error
   Description: SyntaxError: unterminated parenthetical
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   Line: 329
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   Browser version: 72
   osName: Windows
   location: http://localhost:8080/data_source_edit.shtm?dsid= 
WARN  2020-02-17T13:10:26,494 (com.serotonin.m2m2.web.dwr.MiscDwr.jsError:167) - Javascript error
   Description: SyntaxError: unterminated parenthetical
   Page: http://localhost:8080/resources/view/dataPoint/allDataPoints.js
   Line: 329
   Browser name: Firefox
   Browser version: 72
   osName: Windows
   location: http://localhost:8080/data_source_edit.shtm?dsid=
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                        • MattFoxM
                          MattFox
                          last edited by

                          You have setup an application only password haven't you?

                          Do not follow where the path may lead; go instead where there is no path.
                          And leave a trail - Muriel Strode

                          1 Reply Last reply Reply Quote 0
                          • J
                            JAST
                            last edited by

                            Hi MattFox, not sure what you mean by application only password
                            Are you referring to the mango instance?

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                            • MattFoxM
                              MattFox
                              last edited by

                              You need to setup an application only password in gmail for mango to use. Otherwise you are unable to send mail.

                              Do not follow where the path may lead; go instead where there is no path.
                              And leave a trail - Muriel Strode

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