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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Data Sources Does Not Appear

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    • L
      leoboeng
      last edited by

      Hi

      but no error appears, it stays in that page always not loading the data souce. I got the last version on the site, I started to give this problem and I downloaded the last version, I just started it and I keep the same thing.

      1 Reply Last reply Reply Quote 0
      • phildunlapP
        phildunlap
        last edited by

        No errors where? In your log file or your developer console? "I got the last version on the site" is NOT the information I requested. I wanted a version number.

        That page will definitely report that it has experienced a timeout if it has requested the resources and they haven't responded unless there is a JavaScript error occurring in your developer console. You can open the developer console by right clicking on the page and clicking 'inspect' then navigating the the console tab.

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        • L
          leoboeng
          last edited by

          Follow the photos:

          8_1528137948373_123313.PNG 7_1528137948373_1233124.PNG 6_1528137948373_2143125.PNG 5_1528137948373_1351461.PNG 4_1528137948373_1351451.PNG 3_1528137948373_13514514.PNG 2_1528137948372_1351541.PNG 1_1528137948371_134541564.PNG 0_1528137948370_12351446.PNG

          The following errors appear in the browser:

          0_1528138090607_21414141.PNG

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          • phildunlapP
            phildunlap
            last edited by phildunlap

            Aha! Thanks for getting that information. This was caused by a very recent Chrome update that took issue with the code in one of the JavaScript libraries, xstyle. We've already found and fixed this in the upcoming release by updating the xstyle library, so that'll be core 3.4.3 which will probably occur today or tomorrow. You may be able to use Firefox or Edge in the interim.

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            • phildunlapP
              phildunlap
              last edited by

              For searchability:

              Uncaught ReferenceError: normal is not defined

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              • Jared WiltshireJ
                Jared Wiltshire
                last edited by

                @phildunlap said in Data Sources Does Not Appear:

                Uncaught ReferenceError: normal is not defined

                Also further references -
                https://stackoverflow.com/questions/50672599/dojo-uncaught-referenceerror-normal-is-not-defined
                https://github.com/kriszyp/xstyle/issues/44#issuecomment-76512785

                Developer at Radix IoT

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                • L
                  leoboeng
                  last edited by

                  Ah ok, thank you !! It worked, was testing on 2 different PCs and all 2 were with Google Chrome.

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                  • P
                    Phillip Weeks
                    last edited by

                    Guys that is wonderful news and I have updated the all our V3 servers. However this same chrome error exists on our 2.8.8 systems as well. Will you be updating the code for 2.8.8 to fix this ?

                    Jared WiltshireJ 1 Reply Last reply Reply Quote 0
                    • O
                      ordosays
                      last edited by ordosays

                      Here for the same problem.

                      EDIT - the update seems to have fixed it. Now to the next issue. Memory leak/cpu usage.

                      phildunlapP 1 Reply Last reply Reply Quote 0
                      • phildunlapP
                        phildunlap @ordosays
                        last edited by

                        @ordosays said in Data Sources Does Not Appear:

                        Here for the same problem.

                        EDIT - the update seems to have fixed it. Now to the next issue. Memory leak/cpu usage.

                        Sounds like it would belong in its own thread if you want to ask us anything about what's going on.

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                        • Jared WiltshireJ
                          Jared Wiltshire @Phillip Weeks
                          last edited by

                          @phillip-weeks said in Data Sources Does Not Appear:

                          Guys that is wonderful news and I have updated the all our V3 servers. However this same chrome error exists on our 2.8.8 systems as well. Will you be updating the code for 2.8.8 to fix this ?

                          Probably not. You can however easily fix it by downloading xstyle from here - https://github.com/kriszyp/xstyle/archive/master.zip

                          You will need to extract it to ${MA_HOME}/overrides/web/resources/xstyle

                          Developer at Radix IoT

                          P 1 Reply Last reply Reply Quote 0
                          • P
                            Phillip Weeks @Jared Wiltshire
                            last edited by

                            @jared-wiltshire Thank-you millions Jared

                            1 Reply Last reply Reply Quote 0
                            • danD
                              dan
                              last edited by

                              Now I remember this fixed my other 2.8.8 systems. I couldn't find it for the life of me.

                              Comment for searchability for next time :-P
                              Cheers

                              1 Reply Last reply Reply Quote 0
                              • danD
                                dan
                                last edited by

                                Had this come up again on an instance of v3.4.0
                                Found putting the xstyle into the /overrides/web/resources folder it didn't take it, so ended up replacing the xstyle folder in /web/resources folder

                                N 1 Reply Last reply Reply Quote 1
                                • N
                                  NinoK @dan
                                  last edited by NinoK

                                  @dan I have the same issue after updating Mango to the core v3.7.7
                                  Chrome version is 92.0.4515.131 (Official Build) (64-bit)

                                  When I switch to the old interface and switch to the Datasources tab, the list of data sources does not appear, just the empty white space. The data point tab works well. In the new interface, everything is alright.

                                  When checking the browser's console I found there a bunch of errors like this ones:

                                  Note: The actual IP address is removed and changed with <IP_address> tag.

                                  DevTools failed to load source map: Could not load content for http://<IP_address>/resources/dijit/layout/TabController.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
                                  DevTools failed to load source map: Could not load content for http://<IP_address>/resources/dijit/layout/StackController.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
                                  DevTools failed to load source map: Could not load content for http://<IP_address>/resources/dijit/Menu.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
                                  DevTools failed to load source map: Could not load content for http://<IP_address>/resources/dijit/DropDownMenu.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
                                  DevTools failed to load source map: Could not load content for http://<IP_address>/resources/dijit/_MenuBase.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
                                  DevTools failed to load source map: Could not load content for http://<IP_address>/resources/dijit/_KeyNavContainer.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
                                  DevTools failed to load source map: Could not load content for http://<IP_address>/resources/dijit/_KeyNavMixin.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
                                  DevTools failed to load source map: Could not load content for http://<IP_address>/resources/dijit/MenuItem.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
                                  DevTools failed to load source map: Could not load content for http://<IP_address>/resources/dijit/layout/ScrollingTabController.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
                                  DevTools failed to load source map: Could not load content for http://<IP_address>/resources/dijit/PopupMenuItem.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
                                  DevTools failed to load source map: Could not load content for http://<IP_address>/resources/dijit/_WidgetsInTemplateMixin.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
                                  DevTools failed to load source map: Could not load content for http://<IP_address>/resources/dijit/CheckedMenuItem.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
                                  DevTools failed to load source map: Could not load content for http://<IP_address>/resources/dijit/MenuSeparator.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

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