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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Mango on Ubuntu 14.04

    Mango Automation Installation
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    • D
      dmsmith
      last edited by

      Thanks Joel.

      It's definitely the JDK.

      /usr/lib/jvm/oracle_jdk8# javac -version
      javac 1.8.0_66

      I have indeed created that service, I just have a habit of going directly to ma.sh instead :)

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      • JoelHaggarJ
        JoelHaggar
        last edited by

        Can you check the /opt/mango/lib folder I wonder if it is empty? If so there could have been a upgrade issue in which case you would want to download the core zip file again and copy all the contents of the lib folder. This is just another guess. If that doesn't resolve it contact us at support and we'll hop on a screen share with you to poke around directly.

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        • D
          dmsmith
          last edited by

          Definitely not empty - 156 jar files in there.

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          • phildunlapP
            phildunlap
            last edited by phildunlap

            Well, more information could be gained by modifying the bin/ma-init.sh script to echo relevant stuff during the bin/ma.sh launch

            Perhaps...
            echo $EXECJAVA
            ls -l $(echo $EXECJAVA | sed -e 's/java$//') | grep java
            ... around line 27 of bin/ma-init.sh

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            • D
              dmsmith
              last edited by dmsmith

              OK, that did the trick thanks Phil. Even though sudo echo $PATH didn't suggest that the path was being reset, adding those lines into the init script showed that it actually was being reset. Launching with sudo -E ./ma.sh start worked correctly! :)

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              • M
                mihairosu
                last edited by mihairosu

                We've been having a similar problem (not auto starting at boot) for months now. However, I'm not so Linux savvy as smith. Could one of you poke around and try to resolve this issue?

                PS, We're Sheridan Point Condominiums.

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                • D
                  dmsmith @mihairosu
                  last edited by

                  @mihairosu
                  Hi. What happens when you try to manually start Mango after boot? What process do you use to do that?

                  Cheers,

                  David

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                  • phildunlapP
                    phildunlap
                    last edited by phildunlap

                    Hi Mihairosu,

                    Can you email us the log from your Mango? You can find these on the computer at /opt/mango/logs/ma.log or more easily by logging in to Mango as the admin, navigating to the logging console page (tree log icon), and clicking the 'email logs to Infinite Automation' button (I believe this is Core 2.7+)

                    Icon:
                    logging.png

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                    • phildunlapP
                      phildunlap
                      last edited by

                      Hi Mihairosu, I may already be able to look into it. I will conduct the rest by email.

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                      • M
                        mihairosu
                        last edited by

                        Thanks for fixing it for us Phil, this is much nicer!

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                        • phildunlapP
                          phildunlap
                          last edited by phildunlap

                          No problem! I wasn't sure why JAVA_HOME wasn't in the environment, but I sourced the environment from the service and exported JAVA_HOME, problem solved.

                          Added the lines...
                          . /etc/environment
                          export JAVA_HOME

                          to your Mango service file

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