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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Mango on Ubuntu 14.04

    Mango Automation Installation
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    • D
      dmsmith
      last edited by

      Oh, forgot to mention that having it go through the process in the last message there before dying is not at all uncommon.

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      • phildunlapP
        phildunlap
        last edited by phildunlap

        Is this a new installation or is there data in the database? If this is a new database, go ahead and delete your Mango/databases directory and start it up again. This looks like it tried to upgrade the database at some point but couldn't finish the upgrade script. If there is data there, this will possibly take 1) deleting the column so that the upgrade can succeed or 2) increment the database version number if everything was properly formed. If you had a previous Mango, I bet that it was on a different database, and you're attempting to convert to H2 and upgrade the schema in the same launch. We discourage this. A database should be converted, then upgraded or upgraded and then converted, but they should be done in separate launches of the program.

        You may still have the easiest time stashing the database (in case you want it at some point), launching on a clean one, and restoring the database and using the backup utilities on the systems settings page to restore from your Mango/backups folder if there was data or configuration that needs to be kept.

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        • phildunlapP
          phildunlap
          last edited by phildunlap

          You will note that you logged in to get those path results. To see the global su PATH, log in as your other user and sudo echo $PATH

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          • D
            dmsmith
            last edited by

            Thanks Phil. There was nothing in the database that couldn't be recreated relatively easily so went ahead and moved the old databases directory aside and did an 'ma.sh start' - has worked nicely. Have only had Mango installed for around 2 or 3 weeks and haven't initiated a db upgrade so I'm not sure where that would have gone wrong.

            Thanks for the help.

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            • D
              dmsmith
              last edited by

              Hi Phil,

              OK, so using sudo from the regular user rather than su-ing :

              ml350g5@HPS350G5:/opt/mango/bin$ sudo echo $JAVA_HOME
              /usr/lib/jvm/oracle_jdk8
              ml350g5@HPS350G5:/opt/mango/bin$ sudo ./ma.sh start
              MA_HOME is /opt/mango
              ml350g5@HPS350G5:/opt/mango/bin$ /opt/mango/bin/ma-start.sh: line 94: java: command not found
              ma-start: MA started with Process ID: 21182
              ma-start: no restart flag found, not restarting MA
              ma-start: MA done

              Immediately prior to this Mango was running correctly when started by root. As root I issued "ma.sh stop" which completed successfully, exited from the root shell, and then did what you see above. Any thoughts?

              Thanks!

              1 Reply Last reply Reply Quote 0
              • JoelHaggarJ
                JoelHaggar
                last edited by

                It looks like your JAVA_HOME variable is pointing to a JVM rather than the JDK. It needs to point to the JDK to work. Let us know if that solves it.

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                • JoelHaggarJ
                  JoelHaggar
                  last edited by

                  After you have that resolved I would recommend setting up the service to start and stop Mango: http://infiniteautomation.com/wiki/doku.php?id=installation:services

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                  • D
                    dmsmith
                    last edited by

                    Thanks Joel.

                    It's definitely the JDK.

                    /usr/lib/jvm/oracle_jdk8# javac -version
                    javac 1.8.0_66

                    I have indeed created that service, I just have a habit of going directly to ma.sh instead :)

                    1 Reply Last reply Reply Quote 0
                    • JoelHaggarJ
                      JoelHaggar
                      last edited by

                      Can you check the /opt/mango/lib folder I wonder if it is empty? If so there could have been a upgrade issue in which case you would want to download the core zip file again and copy all the contents of the lib folder. This is just another guess. If that doesn't resolve it contact us at support and we'll hop on a screen share with you to poke around directly.

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                      • D
                        dmsmith
                        last edited by

                        Definitely not empty - 156 jar files in there.

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                        • phildunlapP
                          phildunlap
                          last edited by phildunlap

                          Well, more information could be gained by modifying the bin/ma-init.sh script to echo relevant stuff during the bin/ma.sh launch

                          Perhaps...
                          echo $EXECJAVA
                          ls -l $(echo $EXECJAVA | sed -e 's/java$//') | grep java
                          ... around line 27 of bin/ma-init.sh

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                          • D
                            dmsmith
                            last edited by dmsmith

                            OK, that did the trick thanks Phil. Even though sudo echo $PATH didn't suggest that the path was being reset, adding those lines into the init script showed that it actually was being reset. Launching with sudo -E ./ma.sh start worked correctly! :)

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                            • M
                              mihairosu
                              last edited by mihairosu

                              We've been having a similar problem (not auto starting at boot) for months now. However, I'm not so Linux savvy as smith. Could one of you poke around and try to resolve this issue?

                              PS, We're Sheridan Point Condominiums.

                              D 1 Reply Last reply Reply Quote 0
                              • D
                                dmsmith @mihairosu
                                last edited by

                                @mihairosu
                                Hi. What happens when you try to manually start Mango after boot? What process do you use to do that?

                                Cheers,

                                David

                                1 Reply Last reply Reply Quote 0
                                • phildunlapP
                                  phildunlap
                                  last edited by phildunlap

                                  Hi Mihairosu,

                                  Can you email us the log from your Mango? You can find these on the computer at /opt/mango/logs/ma.log or more easily by logging in to Mango as the admin, navigating to the logging console page (tree log icon), and clicking the 'email logs to Infinite Automation' button (I believe this is Core 2.7+)

                                  Icon:
                                  logging.png

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                                  • phildunlapP
                                    phildunlap
                                    last edited by

                                    Hi Mihairosu, I may already be able to look into it. I will conduct the rest by email.

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                                    • M
                                      mihairosu
                                      last edited by

                                      Thanks for fixing it for us Phil, this is much nicer!

                                      1 Reply Last reply Reply Quote 0
                                      • phildunlapP
                                        phildunlap
                                        last edited by phildunlap

                                        No problem! I wasn't sure why JAVA_HOME wasn't in the environment, but I sourced the environment from the service and exported JAVA_HOME, problem solved.

                                        Added the lines...
                                        . /etc/environment
                                        export JAVA_HOME

                                        to your Mango service file

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