Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

  • Show Datasource in watchlist

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    T
    Great, thanks Joel. Will look forward to that new feature and in the mean time we can update our system naming convention.
  • Can I get data back to my device using HTTP?

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    V
    I should be able to do this one I figure out how to login from the device using TCP/IP. I have a full implementation of the TCP/IP stack on this device. I can then extract the cookie and use this to send back with the request. It's just another level of coding I need to add. At present I send HTTP without doing any logging in.
  • Mambo vr. Siemens or Tridian

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    JoelHaggarJ
    I'm not sure where you heard that Mango was for residential. Mango has always been a commercial product and continues to be used in a wide variety of industries around the globe. I'm not sure if anyone here is familiar with the other systems you mentioned so maybe you can give Mango a try and report back on what you think the differences are.
  • Error message when user does not have access to legacy data view

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    M
    That worked. Thank you.
  • Wrong Default Date in Data Point Details

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    M
    I'm pretty sure I'm not missing data. I used dpkg-reconfigure tzdata to double check my remote site timezone. Here's the result: Current default time zone: 'America/Chicago' Local time is now: Thu May 12 12:11:13 CDT 2016. Universal Time is now: Thu May 12 17:11:13 UTC 2016. But this isn't right. The local time should be 1:11:xx. I rebooted Mango and the time zone (now) shows correctly on the System Information page. [image: VxF0qEb.png] A check of the data point details shows the correct remote time but the default Previous Hour shows my local time. It needs to show the remote time. Suggestions? [image: 01KcWNc.png]
  • BACnet connection read errors

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  • Thread Pool is Full

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    phildunlapP
    @mlavelle42 BACnet can be much more thread hungry than others. It is our intention to review the purpose , but it is stable with a larger pool so it is not at the top of the list. Fewer threads will be used if all the BACnet points are served through a single data source. To your question, we may consider raising the defaults considering their age, but, it's still more than enough threads for most instances.
  • Mango osx - Modbus over Serial issues

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    phildunlapP
    If you encounter trouble getting it to start and can't find answers to the issues you encounter, We'll certainly answer posts here trying to help you get it going.
  • the excel report output

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    JoelHaggarJ
    Hi Desmond, I don't really understand the issue. I think you would need to post your Excel Template and the result of the report running so we can see the issue.
  • Unable to find Twilio

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    D
    Hi btrombo, Thank you so much for your valuable information. I am new to MangoES. Currently I am working on a proposal to do a proof of concept to end user. One of the feature is sms notification for event/alarm.
  • One is not sufficent ...

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    L
    Great! Thanks for your instructions! Now I can read all the registers without problems. Mango is the right software for us.
  • Mango M2M don´t let me loggin, prints exception

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    A
    tomorrow I try and tell you, thanks!!
  • Mango reports no longer provides colors for individual sensors

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    phildunlapP
    You can use the SQL console built into Mango, or you can run up an H2 console with the relevant script in the Mango/bin directory. But, all this data is going to be stored in one serialized field in the Reports table (as it always was, which will make a quest into the database somewhat tricky). Be sure to "select * from systemSettings where settingname='databaseSchemaVersion.reports';" expecting a value of 3. You can find definitions of the tables in Mango/web/modules/Reports/web/db
  • Modbus Read Data Error Message: serial port exception

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    phildunlapP
    You env.properties file is located at Mango/overrides/properties/env.properties to persist through upgrades and on an ES, Mango/classes/env.properties by default.
  • BACnet Time Sync Command

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  • USB Wifi Adaptor

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  • This topic is deleted!

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  • This topic is deleted!

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  • Mango Crashes

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    JoelHaggarJ
    You can do a top and look for a java process. The PID should match the the one in the MA_HOME/bin/ma.pid file. You can check to see if that PID file is there. If Mango crashed that file could still be there even though Mango isn't running. If the file isn't there then it probably means something shut Mango down or killed it's process and the ma.pid file was removed.
  • This topic is deleted!

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