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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Posts made by sjobbe

    • RE: High priority tasks rejected after latest upgrade

      I'm not trying to attack anyone. I'm just saying that I've never seen this before and immediately after upgrading Mango started to send me e-mail notifications like this.

      I guess I can turn off the e-mails and then I do not have any problems with it since it runs fine from what I can understand.

      Keep up the good work and I was delighted to see that the upgrade notes listen "performance enhancements" for several different modules.

      I guess my question was: is there a way to see why it is still running and what is it?

      posted in User help
      sjobbeS
      sjobbe
    • High priority tasks rejected after latest upgrade

      Hello

      Updated yesterday to the latest Mango version and started getting this error:
      High priority task: com.serotonin.m2m2.util.timeout.TimeoutTask@32bc5080 was rejected because it is already running.

      Did the latest version get slower or what is going on? How should I troubleshoot this?

      Regards,
      Jan-Erik

      posted in User help
      sjobbeS
      sjobbe
    • RE: PNG image charts broken?

      @phildunlap Thank you! You fixed the problem for me.

      All I had to do was to remove: mango/classes/org/jfree/data/Range.class

      posted in Hardware
      sjobbeS
      sjobbe
    • RE: PNG image charts broken?

      I found some out of range errors there now. Sent them to Infinite

      posted in Hardware
      sjobbeS
      sjobbe
    • RE: PNG image charts broken?

      Wow. How did this postu under the Hardware thread... ? Sorry

      posted in Hardware
      sjobbeS
      sjobbe
    • PNG image charts broken?

      Mango no longer shows the image chart png pictures. What logfile should show me the problem? In the logging view there is nothing.

      It is not a problem with the browser since we have used different PCs and browsers to check. I suppose/guess it has stopped working after either updating Mango itself or the operating system using apt-get...

      posted in Hardware
      sjobbeS
      sjobbe
    • Excel report bug?

      Placing function "PROPER" in one cell causes Mango to fail report creation:

      Failure: Error evaluating cell

      I do not know if other functions are also causing this but easily repeatable by placing "=PROPER(A2)" in cell A1 and running the report.

      I dont think Mango should care for the contets of cells? It should only be looking for named ranges as I understand it....

      posted in User help
      sjobbeS
      sjobbe
    • Mango still not recognizing kWh

      How come kWh is not recognized? I would think this is one of the most used units in Mango applications.

      kW/h is recognized but it is not the same: kiloWatts per hour and kiloWatt hours not the same.

      posted in User help
      sjobbeS
      sjobbe
    • RE: Excel Reports - Add a point functionality

      Hello

      I have upgraded our Mango today and this issue is resolved :) Thank you very much.

      Today I started creating reports and noticed that it fails if some cell contains for example:
      =PROPER(SLA!G9)&" Environmental Averages"

      Message in the log is: Error evaluating cell 'HEL01 - Environmental Averages'!A1

      What's up?

      posted in Wishlist
      sjobbeS
      sjobbe
    • RE: Excel Reports - Add a point functionality

      Thank you

      posted in Wishlist
      sjobbeS
      sjobbe
    • RE: Excel Reports - Add a point functionality

      I can't get it to "search" with Device Name. If it would do that then there would not be any problem.

      Only typing in the "Point Name" seems to yeld results but we have named out points as your suggestion similarly (ie. KWH or L1-A etc....)

      posted in Wishlist
      sjobbeS
      sjobbe
    • Excel Reports - Add a point functionality

      It is almost impossible to add points to the excel report when there are thousands of points and the dropdown list is short and hard to use. Also it seems it uses "name" field and not XID. Problem with that is that I have several with the same name (not unique).

      Could you fix the "Add a point" dropdown list so that typing the XID would find the right point? Or some similar solution....

      posted in Wishlist
      sjobbeS
      sjobbe
    • Chart colour has no affect?

      Defining "Chart colour" in the "Point properties" has no affect when viewing graphs in the "Watch list". Is this a bug or am I missing something?

      I have entered #FF0000 in the colour field

      posted in User help
      sjobbeS
      sjobbe
    • RE: Customizing report charts?

      Got it! What about changing the actual graph? In the .ftl it is only like this:

      <img src="${inline}${point.chartPath}"/>

      I'd like to add more width to it

      posted in User help
      sjobbeS
      sjobbe
    • Customizing report charts?

      Hello

      Is it possible to customize the report charts? The graphs are too small and the header source should be "Device Name" instead of "Name". Also Data type, Sum and Count data is irrelevant.

      Example:

      Untitled.png

      posted in User help
      sjobbeS
      sjobbe
    • RE: Reports not working?

      Thank you! Solved by removing report usin SQL

      posted in User help
      sjobbeS
      sjobbe
    • RE: Reports not working?

      Changing it to DEBUG does not help. There has to be some kind of bug.
      How can I add points if there are no points to choose from?
      Untitled.png

      posted in User help
      sjobbeS
      sjobbe
    • RE: Meta data source example

      OK good. Thank you.

      What is that "Variable name" for? It keeps reverting to "my" no matter what I enter there.

      posted in User help
      sjobbeS
      sjobbe
    • RE: Reports not working?

      Nothing in the ma.log. Do I need to enable debug or some logging for it to show?

      posted in User help
      sjobbeS
      sjobbe