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posted in User help

Hi guys,

I've had an issue for the last few days with permissions for certain users disappearing every day. Bit of a problem as we have clients looking at their dashboards and not being able to see any data which they could see the day before.

Below is an example of one of our sites permissions. Yesterday morning i made especially sure that each site had the proper permissions. Today i saw that a number of them had turned to null where previously they had the same permissions as those above them, namely mackerel, monitor and production.

0_1526960081708_80f1b7cd-8d45-4072-8dd8-2a4c91402683-image.png

Any help would be appreciated guys, let me know if you need more info and thanks in advance.

posted in User help

Had a development with this, we are getting most of our data points from local mango devices which poll via persistent TCP to a main server running mango. I just changed a couple of data points on one of the local devices (literally just adding a unit to the data point) and the permissions changed to null on the server mango.
We have recently updated our server to version 3.4.1 so i assume it's a new feature because it never happened with our older version but it would be better for us if this didn't happen. Is there a simple fix?

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