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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Topics created by PSpivey

    • P

      Unable to start Mango

      User help
      • • • PSpivey
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      Jared WiltshireJ

      @PSpivey can't guarantee this but try updating your Java JDK - https://help.infiniteautomation.com/installing-java
      The one you are using is quite old.

    • P

      No restart flag found, not restarting MA

      User help
      • • • PSpivey
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      terrypackerT

      In your first post you provided the output from the command line. It looks like you got a 2112 Bus error when it was executing ma-start.sh at line 142. That leads me to believe there is a hardware problem. I thought perhaps the files in the ext-enabled folder were corrupt or on a bad sector of the HD but that is just a guess.

    • P

      Point value may not be reliable

      User help
      • • • PSpivey
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      Jared WiltshireJ

      @pspivey said in Point value may not be reliable:

      will i be able to fix the issue on a V2 mango without upgrading to V3?

      I suggested a fix for backwards compatibility with v2 publishers to one of our developers who was working on it. I'll see what became of it.

    • P

      Permissions dropping

      User help
      • • • PSpivey
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      P

      Hi Phil,

      updating the receiver worked a charm, thanks heaps.