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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Topics created by meverett

    • M

      abeip module won't connect to 5069-L306ER

      User help
      • • • meverett
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      terrypackerT

      @meverett without knowing exactly what the problem is it will be hard for us to diagnose/fix the bug. Can you provide a pcap file from WireShark for the communication for a few polls? It is either the read request for the data points OR the connection request to initialize the connection.

      Once I have some time I will take a look. I will admit it has been some time since I've decomposed any ABeIP packets but hopefully it will come back to me quickly!

    • M

      Error while trying to configure abeip data source

      Mango Automation Installation
      • • • meverett
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      M

      Success!

      Downloaded the abeip module (3.7.0) Placed the zip in the modules directory Did not delete the old abeip module folder Restarted Mango The data source config page is now loading without errors

      Mango did an excellent job of reinstalling the module, Great work on that!

      Thanks for your help!