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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    marceloudi

    @marceloudi

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    Latest posts made by marceloudi

    • RE: Temperature/Humidity device configuration

      Joel,
      you're right!

      2 bytes works for me. Offset was'nt working because I was selecting 4 or 8 bytes.
      Now I got things working here.

      Thank you and best regards!

      Marcelo Amorim Ferreira
      [<O>] Brazil

      posted in User help
      M
      marceloudi
    • Temperature/Humidity device configuration

      Hello!
      I need help with configuration of DataPoint:

      The device I'm using has 2 registers:

      • Temperature
      • Humidity

      I finnally found a configuration to retrieve humidity values:

      --> Modbus Serial --> New Data Point:
      Register Range: Holding Register
      Modbus Data Type: 8 Byte Unsigned Integer
      Offset: 0
      Bit: (disabled)
      Settable: Uncheked
      Multiplier: 0.1
      Additive: 0

      But I can't found a configuration to retrieve temperature. I tried too many combinations without success.

      Well, how do I configure the datapoint to retrieve different Holding Registers values?

      The device manual you can found here:

      http://www.laudolab.com.br/tmp/n322.pdf

      Thank you!

      Marcelo Amorim Ferreira

      posted in User help
      M
      marceloudi
    • RE: Temperature/Humidity device configuration

      Hello!
      I need help with configuration of DataPoint:

      The device I'm using has 2 registers:

      • Temperature
      • Humidity

      I finnally found a configuration to retrieve humidity values:

      --> Modbus Serial --> New Data Point:
      Register Range: Holding Register
      Modbus Data Type: 8 Byte Unsigned Integer
      Offset: 0
      Bit: (disabled)
      Settable: Uncheked
      Multiplier: 0.1
      Additive: 0

      But I can't found a configuration to retrieve temperature. I tried too many combinations without success.

      Well, how do I configure the datapoint to retrieve different Holding Registers values?

      The device manual you can found here:

      http://www.laudolab.com.br/tmp/n322.pdf

      Thank you!

      Marcelo Amorim Ferreira

      posted in User help
      M
      marceloudi