Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

posted in User help

Thanks Joel,
I believe that it uses BACNet. Frankly I don't have any idea except that it talks over a Serial Cable. I also don't know anything about HVAC. I did find the Help menu to be really very helpful. I thought maybe I had slipped through an interdimensional portal. I will keep working on it. Thanks for you rhelp thus far.
Cartoad

posted in User help

Hi!
I Love the software so far, just can't get it to do anything. I feel like I am missing something big. I have attached the serial cable from our 15-20 year old Siemen's /Apogee setup, but have no idea how to get the Mango system talking to the MEC. It looks as though Mango is supposed to REPLACE the Apogee software. Is there a guide for this kind of thing?

Thanks,
Cartoad

posted in User help

Oh my! Thank you so very much! Will do first thing tomorrow and report back!
Cartoad

posted in User help

New to Mango, went to set up New Data Source, and dropdown box is short, no choices.
upload-8df1156d-7d0b-4450-a4ac-bef248a1c167 When I try to click the Add button, I get an error:
upload-19cadf37-28fe-4b27-b2f8-3dd7da76503e

Is this normal?
Could this be because I do not yet have any physical (serial) connections to this PC?

Thanks,
Cartoad

cartoad71

Hello! I am new here and I need help with initial setup. probably something stupid but I don't want to post in the wrong place. Congratulations on your new forum, but I can't see any topics or indeed anything except this page. I am using Chrome on Windows 7
Thanks-
Cartoad

Posts made by cartoad71