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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Basic Configuration Instructions

    User help
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    • C
      cartoad71
      last edited by

      Hi!
      I Love the software so far, just can't get it to do anything. I feel like I am missing something big. I have attached the serial cable from our 15-20 year old Siemen's /Apogee setup, but have no idea how to get the Mango system talking to the MEC. It looks as though Mango is supposed to REPLACE the Apogee software. Is there a guide for this kind of thing?

      Thanks,
      Cartoad

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      • JoelHaggarJ
        JoelHaggar
        last edited by

        Click on the Help "?" icon on the far right on the main menu. There you will find some help. You can also find the same information here: http://infiniteautomation.com/wiki/doku.php?id=gettingstarted:datasources

        What protocol does the Siemen's equipment talk? It would need to support one of the protocols that Mango also supports like Modbus.

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        • C
          cartoad71
          last edited by

          Thanks Joel,
          I believe that it uses BACNet. Frankly I don't have any idea except that it talks over a Serial Cable. I also don't know anything about HVAC. I did find the Help menu to be really very helpful. I thought maybe I had slipped through an interdimensional portal. I will keep working on it. Thanks for you rhelp thus far.
          Cartoad

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