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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Topics

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      Commercial Lite - Licence

      Watching Ignoring Scheduled Pinned Locked Moved User help
      2
      0 Votes
      2 Posts
      963 Views
      JoelHaggarJ
      Licenses can be transferred to new owners and there is no cost. You just contact support to do this.
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      Liquidated installer / operator of MANGO System

      Watching Ignoring Scheduled Pinned Locked Moved Mango Automation Installation
      3
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      3 Posts
      2k Views
      phildunlapP
      Craig's suggestion is the right course of action. While sending that email, please include details of things like, Affected GUIDs, and your store.infiniteautomation.com account email if different from where you're sending from Are they MangoES devices? What kind of access do you have to the devices? Physical, SSH, Mango user, etc.