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Mango 3.4.4 on Windows 2012
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Hello,
I have a customer that is trying to get the evaluation version of Mango3.4.4 to run on their Windows 2012 Server. They followed the instructions for the windows install and they are sure the Java path is correct but when they run the application they just get a browser with a grey screen and a floating orange circle.Here are the most recent log entries:
INFO 2018-06-12T08:45:55,157 (com.serotonin.m2m2.Main.main:97) - Starting Mango 3.4.4 with Schema Version: 25 INFO 2018-06-12T08:45:56,250 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'asciiFile', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,282 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'BACnet', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,297 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'controlcore', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,344 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'dashboardDesigner', v3.4.1 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,344 (com.serotonin.m2m2.util.DocumentationManifest.parseManifestFile:60) - Documentation manifest file not found: C:\Program Files (x86)\M2M\web\modules\dashboardDesigner\web\dox\manifest.xml INFO 2018-06-12T08:45:56,344 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'dataFile', v3.4.1 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,391 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'dataImport', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,422 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'deviceConfig', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,438 (com.serotonin.m2m2.util.DocumentationManifest.parseManifestFile:60) - Documentation manifest file not found: C:\Program Files (x86)\M2M\web\modules\deviceConfig\web\dox\manifest.xml INFO 2018-06-12T08:45:56,438 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'dnp3', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,469 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'egauge', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,485 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'envcands', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,516 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'excelReports', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,563 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'graphicalViews', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,610 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'Haystack', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,625 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'http', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,657 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'jsonFileImport', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,688 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'log4jDS', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,703 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'log4JReset', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,703 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'loggingConsole', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,750 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'maintenanceEvents', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,750 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'mangoApi', v3.4.3 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,766 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'mangoUI', v3.4.3 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,782 (com.serotonin.m2m2.util.DocumentationManifest.parseManifestFile:60) - Documentation manifest file not found: C:\Program Files (x86)\M2M\web\modules\mangoUI\web\dox\manifest.xml INFO 2018-06-12T08:45:56,860 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'mbus', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,875 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'meta', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,907 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'modbus', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,922 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'onewire', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,938 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'opcda', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,938 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'pakbus', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,969 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'pointLinks', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:56,985 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'pop3', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:57,016 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'reports', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:57,032 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'scheduledEvents', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:57,047 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'scripting', v3.4.1 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:57,063 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'serial', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:57,063 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'snmp', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:57,078 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'sqlConsole', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:57,110 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'sqlds', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:57,125 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'ssh', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:57,157 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'sstGlobalScripts', v3.4.1 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:57,172 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'sstGraphics', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:57,203 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'TCPIP', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:57,203 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'templateConfig', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:57,219 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'twilio', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:57,250 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'virtualDS', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:57,250 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'vmstat', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:57,266 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'watchlists', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:45:57,297 (com.serotonin.m2m2.Main.loadModules:581) - Loading module 'internal', v3.4.0 by Infinite Automation Systems Inc. INFO 2018-06-12T08:46:03,657 (com.serotonin.m2m2.Lifecycle.initialize:223) - Initializing Spring Object Mapper INFO 2018-06-12T08:46:05,829 (com.serotonin.m2m2.Lifecycle.loadLic:529) - Checking license... INFO 2018-06-12T08:46:05,829 (com.serotonin.m2m2.Lifecycle.loadLic:615) - License file not found INFO 2018-06-12T08:46:06,047 (com.serotonin.m2m2.db.H2Proxy.initializeImpl:42) - Initializing H2 connection manager INFO 2018-06-12T08:46:10,405 (com.serotonin.m2m2.db.upgrade.DBUpgrade.checkUpgrade:38) - Starting instance with core version 3.4.4, db 25 INFO 2018-06-12T08:46:10,937 (com.serotonin.m2m2.rt.DataSourceGroupInitializer.initialize:77) - Initializing 1 NORMAL priority data sources in 8 threads. INFO 2018-06-12T08:46:11,390 (com.serotonin.m2m2.rt.RuntimeManagerImpl.initializeDataSourceStartup:408) - Data source 'Mango Internal' initialized INFO 2018-06-12T08:46:11,390 (com.serotonin.m2m2.rt.RuntimeManagerImpl.initializeDataSourceStartup:413) - Data source 'Mango Internal' took 440.577152ms to start INFO 2018-06-12T08:46:11,468 (com.serotonin.m2m2.rt.DataSourceGroupInitializer.initialize:109) - Initialization of 1 NORMAL priority data sources took 531ms INFO 2018-06-12T08:46:11,593 (com.serotonin.m2m2.rt.RuntimeManagerImpl.initialize:160) - Starting 0 Publishers... INFO 2018-06-12T08:46:11,609 (com.serotonin.m2m2.rt.RuntimeManagerImpl.initialize:172) - 0 Publisher's started in 32ms INFO 2018-06-12T08:46:17,492 (com.serotonin.m2m2.web.M2M2ContextListener.contextInitialized:32) - Mango Automation context starting INFO 2018-06-12T08:46:17,492 (com.serotonin.m2m2.web.M2M2ContextListener.contextInitialized:40) - Mango Automation context started INFO 2018-06-12T08:46:40,024 (com.serotonin.m2m2.web.mvc.rest.v1.BacnetDiscoveryRestController.<init>:54) - Creating Discovery Rest Controller INFO 2018-06-12T08:46:42,836 (com.serotonin.m2m2.web.mvc.rest.v1.DataPointRestController.<init>:75) - Creating Data Point Rest Controller. ERROR 2018-06-12T08:46:43,602 (com.serotonin.m2m2.rt.maint.UpgradeCheck.run:70) - Connect to store.infiniteautomation.com:443 [store.infiniteautomation.com/35.161.166.188] failed: Connection timed out: connect org.apache.http.conn.HttpHostConnectException: Connect to store.infiniteautomation.com:443 [store.infiniteautomation.com/35.161.166.188] failed: Connection timed out: connect at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:159) ~[httpclient-4.5.5.jar:4.5.5] at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:373) ~[httpclient-4.5.5.jar:4.5.5] at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:381) ~[httpclient-4.5.5.jar:4.5.5] at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:237) ~[httpclient-4.5.5.jar:4.5.5] at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185) ~[httpclient-4.5.5.jar:4.5.5] at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89) ~[httpclient-4.5.5.jar:4.5.5] at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:111) ~[httpclient-4.5.5.jar:4.5.5] at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185) ~[httpclient-4.5.5.jar:4.5.5] at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83) ~[httpclient-4.5.5.jar:4.5.5] at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108) ~[httpclient-4.5.5.jar:4.5.5] at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:56) ~[httpclient-4.5.5.jar:4.5.5] at com.serotonin.web.http.HttpUtils4.executeWithRetries(HttpUtils4.java:174) ~[mango-3.4.4.jar:?] at com.serotonin.web.http.HttpUtils4.getTextContent(HttpUtils4.java:132) ~[mango-3.4.4.jar:?] at com.serotonin.m2m2.web.dwr.ModulesDwr.getAvailableUpgrades(ModulesDwr.java:380) ~[mango-3.4.4.jar:?] at com.serotonin.m2m2.web.dwr.ModulesDwr.upgradesAvailable(ModulesDwr.java:289) ~[mango-3.4.4.jar:?] at com.serotonin.m2m2.rt.maint.UpgradeCheck.run(UpgradeCheck.java:53) [mango-3.4.4.jar:?] at com.serotonin.timer.Task.runTask(Task.java:179) [mango-3.4.4.jar:?] at com.serotonin.timer.TaskWrapper.run(TaskWrapper.java:23) [mango-3.4.4.jar:?] at com.serotonin.timer.OrderedThreadPoolExecutor$OrderedTaskCollection.run(OrderedThreadPoolExecutor.java:336) [mango-3.4.4.jar:?] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1135) [?:?] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) [?:?] at java.lang.Thread.run(Thread.java:844) [?:?] Caused by: java.net.ConnectException: Connection timed out: connect at java.net.DualStackPlainSocketImpl.waitForConnect(Native Method) ~[?:?] at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:85) ~[?:?] at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:400) ~[?:?] at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:243) ~[?:?] at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:225) ~[?:?] at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:148) ~[?:?] at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:402) ~[?:?] at java.net.Socket.connect(Socket.java:591) ~[?:?] at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:339) ~[httpclient-4.5.5.jar:4.5.5] at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142) ~[httpclient-4.5.5.jar:4.5.5] ... 21 more INFO 2018-06-12T08:46:44,133 (com.serotonin.m2m2.web.mvc.rest.v1.DataSourceRestController.<init>:61) - Creating DS Rest Controller INFO 2018-06-12T08:46:45,149 (com.infiniteautomation.mango.rest.v2.BACnetRestController.<init>:156) - Creating BACnet v2 Rest Controller. INFO 2018-06-12T08:46:45,587 (com.infiniteautomation.mango.rest.v2.DataPointRestController.<init>:98) - Creating Data Point v2 Rest Controller. INFO 2018-06-12T08:46:46,571 (com.infiniteautomation.mango.rest.v2.MetaRestController.<init>:51) - Creating meta rest controller. WARN 2018-06-12T08:46:51,602 (org.springframework.web.servlet.handler.SimpleUrlHandlerMapping.registerHandlers:114) - Neither 'urlMap' nor 'mappings' set on SimpleUrlHandlerMapping INFO 2018-06-12T08:46:55,290 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: EnvCanEditDwr INFO 2018-06-12T08:46:55,306 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: HttpDataSourceDwr INFO 2018-06-12T08:46:55,306 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: TcpIpDataSourceEditDwr INFO 2018-06-12T08:46:55,306 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: Pop3EditDwr INFO 2018-06-12T08:46:55,306 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: HaystackDataSourceDwr INFO 2018-06-12T08:46:55,306 (com.serotonin.m2m2.Lifecycle.configureDwr:1188) - Duplicate definition of DWR class ignored: com.serotonin.m2m2.http.dwr.HttpDataSourceDwr INFO 2018-06-12T08:46:55,306 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: DataFileDataSourceEditDwr INFO 2018-06-12T08:46:55,306 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: OPCDAEditDwr INFO 2018-06-12T08:46:55,306 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: BACnetMSTPEditDwr INFO 2018-06-12T08:46:55,306 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: PakBusEditDwr INFO 2018-06-12T08:46:55,321 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: MBusEditDwr INFO 2018-06-12T08:46:55,321 (com.serotonin.m2m2.Lifecycle.configureDwr:1188) - Duplicate definition of DWR class ignored: com.infiniteautomation.mango.pakbus.dwr.PakBusEditDwr INFO 2018-06-12T08:46:55,321 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: SNMPEditDwr INFO 2018-06-12T08:46:55,352 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: InternalEditDwr INFO 2018-06-12T08:46:55,352 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: SerialEditDwr INFO 2018-06-12T08:46:55,368 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: MetaEditDwr INFO 2018-06-12T08:46:55,368 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: DnpEditDwr INFO 2018-06-12T08:46:55,368 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: ModbusEditDwr INFO 2018-06-12T08:46:55,368 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: Log4jEditDwr INFO 2018-06-12T08:46:55,368 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: ScriptingEditDwr INFO 2018-06-12T08:46:55,368 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: SshDataSourceEditDwr INFO 2018-06-12T08:46:55,368 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: AsciiFileEditDwr INFO 2018-06-12T08:46:55,368 (com.serotonin.m2m2.Lifecycle.configureDwr:1188) - Duplicate definition of DWR class ignored: com.serotonin.m2m2.http.dwr.HttpDataSourceDwr INFO 2018-06-12T08:46:55,415 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: OneWireEditDwr INFO 2018-06-12T08:46:55,415 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: SqlEditDwr INFO 2018-06-12T08:46:55,415 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: VMStatEditDwr INFO 2018-06-12T08:46:55,431 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: EgaugeDataSourceDwr INFO 2018-06-12T08:46:55,431 (com.serotonin.m2m2.Lifecycle.configureDwr:1188) - Duplicate definition of DWR class ignored: com.serotonin.m2m2.http.dwr.HttpDataSourceDwr INFO 2018-06-12T08:46:55,431 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: BACnetIPEditDwr INFO 2018-06-12T08:46:55,431 (com.serotonin.m2m2.Lifecycle.configureDwr:1188) - Duplicate definition of DWR class ignored: br.org.scadabr.dnp3.dwr.DnpEditDwr INFO 2018-06-12T08:46:55,431 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: ControlCoreEditDwr INFO 2018-06-12T08:46:55,431 (com.serotonin.m2m2.Lifecycle.configureDwr:1188) - Duplicate definition of DWR class ignored: com.serotonin.m2m2.modbus.dwr.ModbusEditDwr INFO 2018-06-12T08:46:55,431 (com.serotonin.m2m2.Lifecycle.configureDwr:1188) - Duplicate definition of DWR class ignored: com.serotonin.m2m2.http.dwr.HttpDataSourceDwr INFO 2018-06-12T08:46:55,431 (com.serotonin.m2m2.Lifecycle.configureDwr:1195) - Added DWR definition for: VirtualEditDwr INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/data_point_details.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/events.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/pending_alarms.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/event_handlers.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/data_sources.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/point_hierarchy.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/mailing_lists.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/publishers.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/system_settings.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/modules.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/emport.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/error.htm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/not-found.htm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/unauthorized.htm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/upload.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/mobile_data_point_details.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/dataImport.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/csvDataImport.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/excel-reports.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/public_view.htm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/views.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,618 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/logging_console.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/point_links.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/reportChart.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/m2m_report_import.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/reports.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/templateConfig.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/watch_list.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/mobile/watch_list.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/internal/workItems.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/internal/threads.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/internal/status.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/internal/tasks.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/internal/queueStats.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/data_point_edit.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.controller.DataPointEditController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/data_source_properties.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.controller.DataSourcePropertiesController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/data_source_edit.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.controller.DataSourceEditController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/data_source_properties_error.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.controller.DataSourceEditController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/help.htm] onto handler of type [class com.serotonin.m2m2.web.mvc.controller.HelpController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/startup.htm] onto handler of type [class com.serotonin.m2m2.web.mvc.controller.StartupController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/shutdown.htm] onto handler of type [class com.serotonin.m2m2.web.mvc.controller.ShutdownController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/publisher_edit.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.controller.PublisherEditController] INFO 2018-06-12T08:46:55,634 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/users.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.controller.UsersController] INFO 2018-06-12T08:46:55,649 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/view_edit.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,649 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/maintenance_events.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,649 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/scheduled_events.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,649 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/sqlConsole.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] INFO 2018-06-12T08:46:55,649 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:362) - Mapped URL path [/globalScripts.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController]Any suggestion on how to proceed would be greatly appreciated.
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Hi BG,
That looks like a fine boot (ignoring the connection timeout to the store). I would wonder if perhaps he has a browser extension like an adblocker that maybe blocked a script? You could try the /login.htm page (although that may only get you one step farther, as you'd probably have to navigate to an old UI page like /data_point_details.shtm or you'll be loading the new UI again, that spinning circle on grey).
To find the cause, you probably need to have them open their browser developer tools and examine if there is an error while they are loading the grey spinning circle and report back.
