• Recent
    • Tags
    • Popular
    • Register
    • Login

    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

    Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website Mango 5 Documentation Website

    DNP 3 IP - "Reset Link Failed!" alarm

    User help
    dnp3 alarms
    2
    3
    1.4k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • T
      tom_buzink
      last edited by

      Hi - I currently have a MangoES set up with a DNP3 server (using IP). It has been working OK, however recently I get an alarm "Reset Link Failed' alarm, even though it seems to be merrily responding to polling and not reporting any other errors.

      I think the alarm is related to the fact that none of my points updating (show old values from months ago and don't respond to fresh values). Can I force a reset of the link?

      Thanks.

      1 Reply Last reply Reply Quote 0
      • phildunlapP
        phildunlap
        last edited by

        Hi Tom,

        The link will be reset when the data source starts up, but that's the only place the DNP34J's DNPUser.resetLink() method is easily invoked. So, stopping the data source and starting it again. If you're seeing this while the data source is running, then I suspect it is not polling as merrily as you suggest. It would suggest it is getting some exception when polling the points, and so it is determining it isn't initialized and it tried to reset the link during initialization.

        1 Reply Last reply Reply Quote 0
        • T
          tom_buzink
          last edited by

          Hi Phil,

          Thanks for that. I tested some more and it seems related to the port I was using. The Mango is being a second DNP3 master and I used port 20002 (the other Master is using 20001). I'll investigate what ports both masters can use - unfortunately the slave device needs separate ports...

          1 Reply Last reply Reply Quote 0
          • First post
            Last post