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    Some Data over Publisher not Syncing

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    • M
      mihairosu
      last edited by

      For some reason, during this particular time period, the data is not syncing.

      Data Source:
      MangoES
      core 3.34

      Data Destination:
      Mango Enterprise
      core 3.34

      Data is sent through Mango Persistent TCP Sync.

      Source Prior To Sync:
      0_1524234288990_source points.png
      0_1524234292735_source data.png

      Destination Prior to Sync:
      0_1524234811111_destination points.png
      0_1524234804215_destination data.png

      Syncing:
      0_1524234845077_sync time.png
      0_1524234849465_sync time 2.png
      0_1524234870593_sync started.png
      0_1524234908504_sync started 2.png
      0_1524234929726_Sync complete.png

      Log from Source:

      INFO  2018-04-20T09:12:02,021 (com.serotonin.m2m2.persistent.pub.PersistentSenderRT.raiseSyncCompletionEvent:301) - Points: 159, sent 773 requests, synced 383631 records, target overcounts: 9, response errors: 0, elapsed time: 1m15s
      
      

      Source Post Sync (I added more points):
      0_1524235305657_source more data.png

      Destination Post Sync:
      0_1524235322727_destination more data.png

      1 Reply Last reply Reply Quote 1
      • phildunlapP
        phildunlap
        last edited by

        Hmm. My first suspicion is the "Sync history prior to" setting - but I suspect you know to check that. A sync will only run unto that time, though, so if it was set to 12 or 14 hours it would appear similar to what you have shown.

        The only thing that can store a series from sync'ing are errors and overcounts. I see in your 'Log from Source' that you have 9 target overcounts, meaning there is more data on the receiver than the sender and it don't trust itself to overwrite the receiver's data should the receiver have more data. Usually this is caused by transmitting real time data while storing an interval value on the publisher side (generally receiver points are all set to 'All data' for logging). Are all your series experiencing this gap, or only those shown displayed?

        1 Reply Last reply Reply Quote 0
        • M
          mihairosu
          last edited by mihairosu

          Synchronize history prior to is set at 1 minute.

          I've taken a representative sample of points, and checked again today. It looks like all points are affected.

          Here's the data again as of today, but with a lot more points.. Well if we cannot resolve this by May 3, it will be purged from the source. It's not the end of the world, but if you are interested in investigating it, it might help you find issues. I don't know if this is a problem on our end either.

          Still at source:
          0_1524510818552_still existing.png

          Still missing:
          0_1524510825345_missing data.png

          1 Reply Last reply Reply Quote 1
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