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    unable to discover a bacnet device on my network

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    • M
      Mircea
      last edited by Jared Wiltshire

      Hi ,
      I have a mango V3 and I am unable to discover a bacnet device on my network.
      This is what I get so far.
      0_1512167890175_Capture.PNG
      If I do the same thing with a Mango box V2.8 I am able to discover the controler,
      0_1512167968737_570eccdb-c3f4-4559-adea-bc07cbddcdb1-image.png
      Do you have any idea why I can discover my bacnet controller with Mango V3 ?

      I did the upgrade too.

      0_1512168191723_e8de2f2f-619a-430d-a59b-6944456584a5-image.png
      0_1512168233113_281b26c4-c72a-4902-bbaa-15a16ac42e28-image.png

      Thanks
      M

      1 Reply Last reply Reply Quote 0
      • W
        Wingnut2.0
        last edited by

        Hello Mircea,

        You may need to register as a foreign device. Phil was nice enough to provide a work-around in this thread.

        https://forum.infiniteautomation.com/topic/3099/bacnet4j-3-2-and-bbmd-foreign-device-support

        Hope this helps.

        1 Reply Last reply Reply Quote 0
        • phildunlapP
          phildunlap
          last edited by

          Hi Mircea, sorry this got a little missed.

          You can find the cause of the upgrading error in your ma.log file.

          What are your local device settings? Are you binding 0.0.0.0 or your actual IP?

          1 Reply Last reply Reply Quote 0
          • M
            Mircea
            last edited by

            Hi Phil,
            I looked in ma.log file and found this "Module dashboards 3.6.0 is not compatible with core 3.2.2
            java". I don't know what to do from here.

            My controller IP is 192.168.1.127.
            Mango ES V3 IP is 192.168.1.135

            0_1512818621012_81c0c670-672f-45d2-8eda-51cf8f98d52a-image.png

            One extra question.
            When I look into Mango ES V3 Configuration I see this

            0_1512818713925_39f811ff-302d-4c15-9803-a2ad624647a4-image.png

            The Address highlighted with red don't look like 192.168.1.135.
            I remember i changed one time and after I wasn't able to log in . I need to use USB driver to restore the fix IP.
            Do you know why ? It is more easy to change here the IP then with USB.
            Thanks
            Mircea

            1 Reply Last reply Reply Quote 0
            • phildunlapP
              phildunlap
              last edited by

              Hi Mircea,

              If you are updating, you can mark the dashboards module for deletion on the modules page and then restart Mango. This will delete the dashboards module. It was superseded by the MangoUI module.

              I'm not sure why the discovery wouldn't be happening, that looks like the local device IP you'd want to be using. Perhaps after you update you may see a better result. Past that, it would probably take a wireshark capture to say anything about what's occurring.

              I wonder if you've altered your /etc/network/interfaces file? it's probably a bug that it has the IPv6 in the IPv4 field. Can you share your /etc/network/interfaces file?

              1 Reply Last reply Reply Quote 0
              • M
                Mircea
                last edited by

                Hi Phil,
                Hi, I’ve marked the dashboard module for deletion and after that I’ve reinstalled the modules again and now all the modules are version 3.3.0-beta.1, also when I’m going in home page I’ve get a lot of features disabled.

                0_1515770637519_f8d58859-9051-40aa-851f-35657b6f2cee-image.png

                The problem with the BACnet it’s the same I cannot discover a BACnet device, it get me this error.

                0_1515770680054_90f0756e-0dd0-436b-8220-d7aac230a22e-image.png

                Now when I look into Mango ES Configuration everything looks ok, the address is ok.

                0_1515770713135_5dda45de-db72-4ecb-8e1c-33147523f791-image.png

                Also as you requested I can share interface file, here is a capture with the data from that file.

                0_1515770754460_34737629-f4e0-4eb6-99af-8a26970c306d-image.png

                Thanks
                Mircea

                1 Reply Last reply Reply Quote 0
                • phildunlapP
                  phildunlap
                  last edited by phildunlap

                  Hi Mircea,

                  The tiles on the home page are powered by an internal data source named "Mango Internal" with the xid "internal_mango_monitoring_ds". If this data source doesn't exist or is disabled (or some set of points on it are disabled or don't exist) you will see those tiles say they are disabled, instead of providing counts.

                  There are updates to BACnet4J that we're evaluating updating into the BACnet module. It should be directly compatible with the module, still. You can test the 4.1.2 version of BACnet4J if you wish, by,

                  1. Download BACnet4J 4.1.2 from our Maven repository: https://maven.mangoautomation.net/#browse/search=keyword%3Dbacnet4j:d3510b7ad18d82cd88bc82707116e89f:9fdf7807167774766a180f65ffd8a6c1
                  2. Stop Mango
                  3. Move Mango/web/modules/BACnet/lib/bacnet4j-4.0.1.jar somewhere else for safe keeping.
                  4. Move bacnet4j-4.1.2.jar into Mango/web/modules/BACnet/lib/
                  5. Start Mango

                  Let us know if you decide to try this and how it goes!

                  1 Reply Last reply Reply Quote 0
                  • M
                    Mircea
                    last edited by

                    Hi Phil,
                    I fixed the tile issue on the home page.
                    I will try next week the new bacnet 4.1.2. however with the existing bacnet module that come with Mango ES V3 I should be able to discover / find my controller on the network. Am i right ?
                    I can find my controller with Mango ES V 2.8.
                    Thanks
                    Mircea

                    1 Reply Last reply Reply Quote 0
                    • phildunlapP
                      phildunlap
                      last edited by

                      Yes, I would say the existing BACnet module should work. If it doesn't that implies there may be an issue in the module or your network that should be corrected. A wireshark of 2.8 vs. 3.2 for a data source enabled + discovery would be the most informative way to probe why it isn't working. But, somethings were changed and improved between 4.0.1 and 4.1.2 of BACnet4J, so perhaps updating is all that is actually required.

                      1 Reply Last reply Reply Quote 0
                      • M
                        Mircea
                        last edited by

                        Hi Phil,
                        I try to connect to webmin( port 10000).
                        What is the factory default password ?
                        Thanks
                        Mircea

                        1 Reply Last reply Reply Quote 0
                        • M
                          Mircea
                          last edited by

                          I found it ....

                          1 Reply Last reply Reply Quote 0
                          • M
                            Mircea
                            last edited by

                            Hi Phil,
                            I update the Bacnet as you suggested but no luck . Same issue, I can't discover the controller.
                            I am not familiar with wireshark but I will try.
                            This is what I get after restarting mango with bacnet 4.1.2
                            0_1515800927257_9f57afab-b52b-4a4e-b4df-caa5231bff64-image.png

                            I am able to see the other Mango ES as a bacnet device.
                            0_1515800983057_f4bb6712-d83e-4857-bedd-1339260b1cd2-image.png

                            Thanks
                            Mircea

                            1 Reply Last reply Reply Quote 0
                            • M
                              Mircea
                              last edited by

                              Hi Phil,
                              I found that if I change the controller device Id while Mango is in process of sending object list request then Mango catch the controller id and display the list of objects that are on controller.
                              Hope this help for further investigation.
                              Thanks
                              Mircea

                              1 Reply Last reply Reply Quote 0
                              • M
                                mihairosu
                                last edited by

                                This post is deleted!
                                1 Reply Last reply Reply Quote 0
                                • M
                                  Mircea
                                  last edited by Mircea

                                  Hi Phil,
                                  Using the trick that I mention previous ( changing the ID of bacnet controller in the same time with the request from Mango to display the objects list) I was able to import the points. The problem is that the data base stop recording after a while.
                                  0_1515961348763_71ee7b3d-02fe-48fe-b983-7f62b9b8bc09-image.png
                                  0_1515961756773_74548fe9-4251-45b9-8618-6c12c5c92de6-image.png

                                  The Jace2 data base record every minute ( the default settings).
                                  If I stop and restart the data base the points start to record again for a while and stop after.
                                  This is stranger to me. It is not the first time when I use Bacnet but is the first time when I used with Mango V3.
                                  Any idea why . all thous issue ?
                                  Thanks
                                  Mircea

                                  1 Reply Last reply Reply Quote 0
                                  • M
                                    Mircea
                                    last edited by

                                    Hi Phil,
                                    Here are the requested wireshark.

                                    [1_1516049331191_Bacnet MANGO v3.pcapng](Uploading 100%) [0_1516049331189_Bacnet MANGO v2_8.pcapng](Uploading 100%)

                                    Please let me know what I need to do.
                                    Thanks
                                    Mircea

                                    1 Reply Last reply Reply Quote 0
                                    • phildunlapP
                                      phildunlap
                                      last edited by

                                      Mircea,

                                      Can you email those into support@infiniteautomation.com ? Thanks

                                      1 Reply Last reply Reply Quote 0
                                      • phildunlapP
                                        phildunlap
                                        last edited by

                                        Surprisingly, resolution was found in slightly different Local Device settings, specifically he had to use the broadcast address that was proper for the network and the sink address to bind. So, in this instance, bind address 0.0.0.0 and broadcast address 192.168.1.255

                                        1 Reply Last reply Reply Quote 0
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