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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Mango v3 Taking long time to restart instance

    MangoES Hardware
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    • M
      mihairosu
      last edited by mihairosu

      This is for our Mango v3.

      I just did a module update right now and it's stuck at "UpgradeDownloader: Restarting for about 30 minutes now.

      I can't see any obvious issues in the logs, except maybe a failed proper termination of a data source.

      [0_1505337315830_ma.log](Uploading 100%)

      edit: did the log upload above not work...?

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      • JoelHaggarJ
        JoelHaggar
        last edited by JoelHaggar

        Is Mango still running and can you access other pages? Our forum seems to be having some issues with files and images. I'm including a test file here.

        0_1505337513156_test.log

        Upload seems to work for me.

        1 Reply Last reply Reply Quote 0
        • M
          mihairosu
          last edited by mihairosu

          Nope I can't reload the page from another tab.

          ma.log

          [0_1505337697045_ma.log](Uploading 100%) - Still no go.

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          • JoelHaggarJ
            JoelHaggar
            last edited by

            Log files worked that time. Looks like it did everything up to shutting down but for some reason it didn't restart. I think you might need to manually restart it via ssh or webmin.

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            • M
              mihairosu
              last edited by

              GREAT!. I was just afraid I'd break something bad if I forced a reboot.

              Everything's back up, and working well.

              Thanks for the assistance Joel.

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