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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Mango Installation Stuck at Starting Mango (Windows)

    Mango Automation Installation
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    • phildunlapP
      phildunlap
      last edited by

      Hi bux236,

      I would expect that to be a path problem. Either you haven't defined JAVA_HOME to point at your JDK root directory, jdk1.8.0_xxx/bin/ is not on your path, or you have installed a JRE instead of a JDK.

      1 Reply Last reply Reply Quote 0
      • B
        bux236
        last edited by

        Hello,

        Thank you for your reply, I have now set JDK in the JAVA_HOME.

        I now getting the following errors when trying to run upgrade.bat or mastart.bat

        C:\Program Files (x86)\mango automation\bin>upgrade.bat
        Running upgrade script...
        Using C:\Program Files (x86)\mango automation as MA_HOME
        C:\Program Files (x86)\mango automation\overrides\classes;C:\Program Files (x86)
        \mango automation\classes;C:\Program Files (x86)\mango automation\overrides\prop
        erties;C:\Program Files (x86)\mango automation\overrides\lib\*;C:\Program Files
        (x86)\mango automation\lib\*
        Using Java at C:\Program Files\Java\jdk1.8.0_65\bin\java
        Error: Could not find or load main class com.serotonin.m2m2.Main
        C:\Program Files (x86)\mango automation\bin>ma-start.bat
        Using C:\Program Files (x86)\mango automation as MA_HOME
        C:\Program Files (x86)\mango automation\overrides\classes;C:\Program Files (x86)
        \mango automation\classes;C:\Program Files (x86)\mango automation\overrides\prop
        erties;C:\Program Files (x86)\mango automation\overrides\lib\*;C:\Program Files
        (x86)\mango automation\lib\*
        Using Java at C:\Program Files\Java\jdk1.8.0_65\bin\java
        Error: Could not find or load main class com.serotonin.m2m2.Main
        C:\Program Files (x86)\mango automation\bin>```
        

        What am I doing wrong please!?

        Many Thanks,

        Chris

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        • phildunlapP
          phildunlap
          last edited by

          That means there is no ma-priv-3.x.x.jar JAR file in the directories specified on the path output after "Using ... as MA_HOME"

          Running upgrade.bat is only sufficient to upgrade anything if you already have the new m2m2-core-3.x.x.zip in your Mango/ directory. Then you would have seen this message from ma-start.bat:

          Core upgrade found...

          So my guess is something has gone wrong with your upgrading, and you should place an m2m2-core-3.x.x.zip in your Mango/ directory and restart Mango.

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          • B
            bux236
            last edited by

            Hi Phildunlap,

            That did the trick!

            Thanks for you help
            Chris

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            • phildunlapP
              phildunlap
              last edited by

              Glad to hear you got it resolved!

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