Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.
Custom Dashboard inageS(s) segment/shape creation and color control...Help!
-
Hi Tracey,
Try navigating to http://192.168.0.112/ui/administration/dashboard-designer/
-
I get "page not found"
-
It looks like you may not have the mangoUI or Dashboard Designer modules installed (or at least MangoUI). You can install these from your modules page, they'll be in the middle section ("Modules available for installation") after you click "Check for upgrades"
-
Here is my screen shot. I get a message that the license will no longer apply if I do these updates...
-
De-select "Show major version upgrades, new license purchase required."
edited..
-
Aha! Yes, you haven't updated to Mango 3 yet. The Dashboard Designer is only available in Mango 3.
You wouldn't be able to load up a module built for another version of the core, so I wouldn't download the module without updating the core.
-
I was too slow....haha
-
And yet you were so fast! :D
-
I am working with the new MangoES box that we picked up at the AHR expo in Las Vegas from your booth earlier this year (late January/early Feb...~ 3 months ago). How can I get the license updated once I do the upgrade. What are the cost factors and how to get a new valid license.
Tracey -
After you do the update you can email us the GUID and we'll grant the license.
-
Where do I find the GUID after the update? Is it printed on the MangoES box or will it be pulled from the box with some software/web browser???
-
You'll want to log into the web browser and navigate to the /modules.shtm page where it's written right below the navigation bar. You also should press the "Update my license" button on the module page after upgrading.
-
HELP! I can get to the modules and click the "update my license". Another tab in the browser opens up and asks me to login. I login and get the following message:
"Note: core version 2.0.5 and earlier is incompatible with the licenses that are downloaded here. Please upgrade to core 2.0.6 or higher before replacing your existing license. If this is a new license and there are no license options below, you may need to change the store.url in your env.properties file to https, restart Mango, and try again.
The given instance belongs to another account"
PS: The GUID is the same now as when I sent it earlier yesterday to Phillip.
-
Check your email, I couldn't transfer the license to you until your account had been created.
