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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Custom Dashboard inageS(s) segment/shape creation and color control...Help!

    Dashboard Designer & Custom AngularJS Pages
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    • T
      truesch
      last edited by

      Will, Thank you very much. I will work through your example and learn the details. I think that I will also generate some new "pipe" graphic images and see if I can get some to run at a 45 degree angle to more closely match what I am doing for our customer. I think that that will work just great. We can then use the open screen space to show numeric data and other system status information. I will pass back to you once I get it working.

      Tracey

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      • T
        truesch
        last edited by

        )Ok. I have generated some 45 degree graphic "pipes" to use and uploaded to the mango unit via webmin file manager and have now spent the past several hours trying to figure out out to get to the "dashboard designer" on my mangoES (ES V3). I can log into mango at the device IP (currently DHCP at 192.169.0.112 with admin admin...) but from there I am unable to find how to get to the dashboard designer. I can get to the "Mango Dashboards v3" (name shown on the browser tab) when I click the small bar chart "Custom Dashboards" icon on the icon row in Mango which opens up a new tab... (http://192.168.0.112/dashboards/settings/edit-menu), but as of now, I am spinning my wheels trying to figure out how to get to where you were at when you made the demo video showing the pipes changing color. Can you please provide additional steps or helps. Maybe I need to do some sort of version upgrade. If that is the case, please let me know how to upgrade the software on our MangoES unit to the needed version that supports the dashboard designer. Also, I have no idea how to get to the "Administration" area such that I could find the Dashboard designer.... ie: your video has "Administration > Dashboard designer" up at the top in the blue banner bar.

        Thanks,
        Tracey

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        • phildunlapP
          phildunlap
          last edited by

          Hi Tracey,

          Try navigating to http://192.168.0.112/ui/administration/dashboard-designer/

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          • T
            truesch
            last edited by

            I get "page not found"
            0_1493921883783_upload-ee249732-078e-4330-a4f3-19342067e106

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            • phildunlapP
              phildunlap
              last edited by

              It looks like you may not have the mangoUI or Dashboard Designer modules installed (or at least MangoUI). You can install these from your modules page, they'll be in the middle section ("Modules available for installation") after you click "Check for upgrades"

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              • T
                truesch
                last edited by

                Here is my screen shot. I get a message that the license will no longer apply if I do these updates...

                0_1493922594922_upload-6638396e-db11-4fc5-b36f-5c3283bcd3e9

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                • M
                  mihairosu
                  last edited by mihairosu

                  De-select "Show major version upgrades, new license purchase required."

                  edited..

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                  • phildunlapP
                    phildunlap
                    last edited by phildunlap

                    Aha! Yes, you haven't updated to Mango 3 yet. The Dashboard Designer is only available in Mango 3.

                    You wouldn't be able to load up a module built for another version of the core, so I wouldn't download the module without updating the core.

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                    • M
                      mihairosu
                      last edited by

                      I was too slow....haha

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                      • phildunlapP
                        phildunlap
                        last edited by

                        And yet you were so fast! :D

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                        • T
                          truesch
                          last edited by

                          I am working with the new MangoES box that we picked up at the AHR expo in Las Vegas from your booth earlier this year (late January/early Feb...~ 3 months ago). How can I get the license updated once I do the upgrade. What are the cost factors and how to get a new valid license.
                          Tracey

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                          • phildunlapP
                            phildunlap
                            last edited by

                            After you do the update you can email us the GUID and we'll grant the license.

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                            • T
                              truesch
                              last edited by

                              Where do I find the GUID after the update? Is it printed on the MangoES box or will it be pulled from the box with some software/web browser???

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                              • phildunlapP
                                phildunlap
                                last edited by

                                You'll want to log into the web browser and navigate to the /modules.shtm page where it's written right below the navigation bar. You also should press the "Update my license" button on the module page after upgrading.

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                                • T
                                  truesch
                                  last edited by

                                  HELP! I can get to the modules and click the "update my license". Another tab in the browser opens up and asks me to login. I login and get the following message:

                                  "Note: core version 2.0.5 and earlier is incompatible with the licenses that are downloaded here. Please upgrade to core 2.0.6 or higher before replacing your existing license. If this is a new license and there are no license options below, you may need to change the store.url in your env.properties file to https, restart Mango, and try again.

                                  The given instance belongs to another account"

                                  PS: The GUID is the same now as when I sent it earlier yesterday to Phillip.

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                                  • phildunlapP
                                    phildunlap
                                    last edited by

                                    Check your email, I couldn't transfer the license to you until your account had been created.

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