• Recent
    • Tags
    • Popular
    • Register
    • Login

    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

    Radix IoT Website Mango 4 Documentation Website Mango 5 Documentation Website Radix IoT LinkedIn

    Dashboards can't load on mobile phone

    Scheduled Pinned Locked Moved Dashboard Designer & Custom AngularJS Pages
    2 Posts 2 Posters 1.6k Views 2 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M Offline
      MOK KIEW
      last edited by

      This strange thing happened today that suddenly the dashboard did not able to load on the mobile phone only but it is able to load from computers or laptops. It just kept in the loading screen with the gear turning and turning forever.

      Do you have ideas what could be the possible reasons and what can be done to troubleshoot this kind of issue. Thank you.

      Regards,
      Mok Kiew

      1 Reply Last reply Reply Quote 0
      • Jared WiltshireJ Offline
        Jared Wiltshire
        last edited by

        @MOK-KIEW said in Dashboards can't load on mobile phone:

        today that suddenly the dashboard did not able to load on the mobile phone only but it is able to load from computers or laptops. It just kept in the loading screen with the gear turning and turning forever.
        Do you have ideas what could be the possible reasons and what can be done to troubleshoot this kind of issue. Thank you.

        It is odd that it would work on one but not the other. What version of mango, dashboards module and api module are you using? Also what mobile phone browser are you using? Please let me know the platform version and browser version.

        Developer at Radix IoT

        1 Reply Last reply Reply Quote 0

        Hello! It looks like you're interested in this conversation, but you don't have an account yet.

        Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

        With your input, this post could be even better 💗

        Register Login
        • First post
          Last post