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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Reports Module

    User help
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    • BGB
      BG
      last edited by

      Hello,

      I am using the reports module to generate daily readings reports for our sensors. I notice that the report, which is set to send the previous 24 hours worth of data, is including data from Jan as well in the report.

      I have set up a new report for one of our customers and it is doing the same thing. The customers data only goes back to 5 Apr.

      Where is the data coming from and how do I stop the report from creating the extra data?

      Let me know if you want to see any examples or logs.

      Cheers

      Brian

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      • BGB
        BG
        last edited by

        Update,

        I ran the 24 hour report a few times using different loggers and different users. They were all coming up with data from the end of Jan 2016 and the beginning of Feb 2016.

        I edited the Excel spreadsheet, removed the good data, left in the old data, set the annotation to delete and imported the spreadsheet back into Mango. I then re-ran the reports.

        I had to do that a couple of times but it seems to have cleared the old data.

        The next few reports did not have the old data.

        Problem solved for now.

        Cheers

        Brian

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