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mango terminates on boot
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I have a new mangoES. When it boots mango starts and then shuts down. There is one error about the hostname lookup. Please see attached ma.log
the mangoES always gets the same IP from the DHCP server, but there is no DNS on the network.
please see attached log file.
Also, what is the procedure for activating the dglux license that was purchased with the mangoES?
Thanks
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Hi Craig,
I don't think the host name error is the issue but I do see this in your logs:
INFO 2015-08-20 00:13:23,235 (com.infiniteautomation.mango.excelreports.ExcelReportsTimeoutAction.onExpire:25) - Shutting down Mango due to Excel Module License Expiry Time
We provided you with 2.6 beta version on your MangoES and seems that the Excel reports module is not behaving as it is supposed to. You can remove this module and that should resolve the issue:
Delete the folder /opt/mango/web/modules/excelReports
Let me know if that solves the issue.
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removing the excelReports module solved the issue.