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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    New Data Source no content in dropdown; error

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    • C
      cartoad71
      last edited by

      New to Mango, went to set up New Data Source, and dropdown box is short, no choices.
      upload-8df1156d-7d0b-4450-a4ac-bef248a1c167 When I try to click the Add button, I get an error:
      upload-19cadf37-28fe-4b27-b2f8-3dd7da76503e

      Is this normal?
      Could this be because I do not yet have any physical (serial) connections to this PC?

      Thanks,
      Cartoad

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      • JoelHaggarJ
        JoelHaggar
        last edited by

        This is only normal if you don't have any data source modules installed. Go to your Modules page and you should see a list of installed modules. You can also check for updates and see if there are any new modules you don't have installed. It's possible you downloaded the Mango core without any modules. If this is the case you can add them through the update process on the Modules page.

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        • C
          cartoad71
          last edited by

          Oh my! Thank you so very much! Will do first thing tomorrow and report back!
          Cartoad

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