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    Remote view issue

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    • M
      marco
      last edited by

      I try to view my graphical from Remote.(http://mmydomainnamme/public_view.htm?viewId=1)
      The page show this message:
      sstgraphics is not defined.
      I have not this problem from local view (http://mydomainname/view_edit.shtm?viewId=1)

      Thanks for Help

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      • JoelHaggarJ
        JoelHaggar
        last edited by

        This is being caused by the Horizontal and Vertical Levels being used on the dashboard. When they are removed it works without errors.

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        • M
          marco
          last edited by

          How I can remove it ????

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          • M
            mlohbihler
            last edited by

            Remove the view components that use horz or vert levels, or install the sstgraphics module into your MA instance.

            Best regards,
            Matthew

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            • T
              torsten
              last edited by

              I have the same issue with Mango 2.1.0
              sstGraphics 1.0.2 is installed.

              If I remove the horizontal and vertical bars, one of the 6 dials becomes visible, but the rest not, and error is the same.

              Mango log file does not contain an entry on that.
              Is there a verbose option?

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              • phildunlapP
                phildunlap
                last edited by

                Hi torsten,

                Yes, you can either add a command line argument to configure the location of the log4j configuration, or you can do the easier method: in Mango_Home/classes rename log4j.xml to normal-log4j.xml and rename debug-log4j.xml to just log4j.xml

                This way you can switch them back easily after your problem is resolved.

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                • T
                  torsten
                  last edited by

                  The problem occurs only, and with all "dynamic graphic" objects.
                  I realized that there is a URL call for some "ajax...google..." site.
                  Probably there is the problem, as this call does not happen with other graphic objects.

                  The debug-mode log does not contain any useful information.
                  Here is the call of a view containing a horizontal level (dyn. graphic), that fails:

                  
DEBUG 2013-12-19 08:42:05,764 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=8, eventTypeId=1)
DEBUG 2013-12-19 08:42:05,767 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=8, eventTypeId=2)
DEBUG 2013-12-19 08:42:05,772 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=11, eventTypeId=1)
DEBUG 2013-12-19 08:42:05,780 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=11, eventTypeId=2)
DEBUG 2013-12-19 08:42:05,806 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=7, eventTypeId=1)
DEBUG 2013-12-19 08:42:05,814 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=7, eventTypeId=2)
DEBUG 2013-12-19 08:42:06,757 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=1, eventTypeId=1)
DEBUG 2013-12-19 08:42:06,768 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=1, eventTypeId=2)
DEBUG 2013-12-19 08:42:06,781 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.getHandlerInternal:221) - Mapping [/public_view.htm] to HandlerExecutionChain with handler [com.serotonin.m2m2.web.mvc.UrlHandlerController@7f68faf3] and 1 interceptor
DEBUG 2013-12-19 08:42:08,850 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=6, eventTypeId=1)
DEBUG 2013-12-19 08:42:08,852 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=6, eventTypeId=2)
DEBUG 2013-12-19 08:42:10,432 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=14, eventTypeId=1)
DEBUG 2013-12-19 08:42:10,433 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=14, eventTypeId=2)
DEBUG 2013-12-19 08:42:10,441 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=15, eventTypeId=1)
DEBUG 2013-12-19 08:42:10,442 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=15, eventTypeId=2)
DEBUG 2013-12-19 08:42:26,854 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=15, eventTypeId=1)
DEBUG 2013-12-19 08:42:26,855 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=15, eventTypeId=2)

                  And a view call without the level graphic, that works smoothly:

                  
DEBUG 2013-12-19 08:39:20,637 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=6, eventTypeId=1)
DEBUG 2013-12-19 08:39:20,638 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=6, eventTypeId=2)
DEBUG 2013-12-19 08:39:21,336 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=14, eventTypeId=1)
DEBUG 2013-12-19 08:39:21,338 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=14, eventTypeId=2)
DEBUG 2013-12-19 08:39:21,341 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=15, eventTypeId=1)
DEBUG 2013-12-19 08:39:21,343 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=15, eventTypeId=2)
DEBUG 2013-12-19 08:39:27,121 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=15, eventTypeId=1)
DEBUG 2013-12-19 08:39:27,124 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=15, eventTypeId=2)
DEBUG 2013-12-19 08:39:33,323 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.getHandlerInternal:221) - Mapping [/public_view.htm] to HandlerExecutionChain with handler [com.serotonin.m2m2.web.mvc.UrlHandlerController@7f68faf3] and 1 interceptor
DEBUG 2013-12-19 08:39:46,864 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=15, eventTypeId=1)
DEBUG 2013-12-19 08:39:46,868 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=15, eventTypeId=2)
DEBUG 2013-12-19 08:40:05,817 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=8, eventTypeId=1)
DEBUG 2013-12-19 08:40:05,818 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=8, eventTypeId=2)
DEBUG 2013-12-19 08:40:05,842 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=7, eventTypeId=1)
DEBUG 2013-12-19 08:40:05,843 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=7, eventTypeId=2)
DEBUG 2013-12-19 08:40:05,864 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=11, eventTypeId=1)
DEBUG 2013-12-19 08:40:05,864 (com.serotonin.m2m2.rt.EventManager.returnToNormal:216) - Event returned to normal: type=DataSoureEventType(dataSourceId=11, eventTypeId=2)

                  SUGGESTED SOLUTION:
                  Don't use some funny external ajax calls for such simple things, but include the graphics into the mango module code. As intermediate solution, mapping it as an analog graphic will do.

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