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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Mango cannot run after installation

    Scheduled Pinned Locked Moved Mango General
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    • ramhuzainiR Offline
      ramhuzaini
      last edited by CraigWeb

      Hi there. Below is the ma.log file

      INFO  2021-01-25T19:21:46,322 (com.serotonin.m2m2.Main.main:121) - Starting Mango 3.7.7 with Schema Version: 29 
      WARN  2021-01-25T19:21:48,623 (com.serotonin.m2m2.Lifecycle.webServerInitialize:1067) - BROWSE action not supported on your platform, unable to open browser at startup. 
      INFO  2021-01-25T19:21:48,679 (com.serotonin.m2m2.Lifecycle.loadLic:583) - Checking license... 
      INFO  2021-01-25T19:21:48,680 (com.serotonin.m2m2.Lifecycle.loadLic:670) - License file not found 
      INFO  2021-01-25T19:21:49,187 (com.serotonin.m2m2.db.H2Proxy.initializeImpl:64) - Initializing H2 connection manager 
      INFO  2021-01-25T19:22:00,682 (com.infiniteautomation.mango.spring.MangoRuntimeContextConfiguration.contextRefreshed:133) - Spring context 'runtimeContext' refreshed: org.springframework.context.annotation.AnnotationConfigApplicationContext@15a8c6f 
      INFO  2021-01-25T19:22:00,701 (com.infiniteautomation.mango.spring.MangoRuntimeContextConfiguration.contextStarted:147) - Spring context 'runtimeContext' started: org.springframework.context.annotation.AnnotationConfigApplicationContext@15a8c6f 
      INFO  2021-01-25T19:22:00,945 (com.serotonin.m2m2.rt.RuntimeManagerImpl.initialize:176) - Starting 0 Publishers... 
      INFO  2021-01-25T19:22:00,946 (com.serotonin.m2m2.rt.RuntimeManagerImpl.initialize:188) - 0 Publisher's started in 8ms 
      INFO  2021-01-25T19:22:07,206 (com.infiniteautomation.mango.spring.MangoRuntimeContextConfiguration.contextRefreshed:133) - Spring context 'rootWebContext' refreshed: Root WebApplicationContext 
      INFO  2021-01-25T19:22:12,432 (com.infiniteautomation.mango.spring.MangoRuntimeContextConfiguration.contextRefreshed:133) - Spring context 'jspDispatcherContext' refreshed: WebApplicationContext for namespace 'JSP_DISPATCHER-servlet' 
      INFO  2021-01-25T19:24:48,311 (com.serotonin.m2m2.Lifecycle.terminate:400) - Mango Lifecycle terminating...
      
      cwangvC 1 Reply Last reply Reply Quote 0
      • cwangvC Offline
        cwangv @ramhuzaini
        last edited by

        @ramhuzaini
        This is very similar to the errors I have encountered running V4 Beta 5 on my Debian box.

        1 Reply Last reply Reply Quote 0
        • MattFoxM Offline
          MattFox
          last edited by

          Java version related?

          Do not follow where the path may lead; go instead where there is no path.
          And leave a trail - Muriel Strode

          1 Reply Last reply Reply Quote 0
          • ramhuzainiR Offline
            ramhuzaini @CraigWeb
            last edited by

            @craigweb Hi Craig

            Have you find the root of the problem?

            best regards
            Ramhuzaini

            1 Reply Last reply Reply Quote 0
            • danD Offline
              dan
              last edited by

              What happens if you do...

              java -version
              
              ramhuzainiR 1 Reply Last reply Reply Quote 0
              • ramhuzainiR Offline
                ramhuzaini @dan
                last edited by

                @dan Hi dan

                pi@raspberrypi:~ $ java -version
                openjdk version "11.0.9.1" 2020-11-04
                OpenJDK Runtime Environment (build 11.0.9.1+1-post-Raspbian-1deb10u2)
                OpenJDK Server VM (build 11.0.9.1+1-post-Raspbian-1deb10u2, mixed mode)
                pi@raspberrypi:~ $ javac -version
                javac 11.0.9.1

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                • cwangvC Offline
                  cwangv @ramhuzaini
                  last edited by

                  @ramhuzaini
                  can you try using a different GUI?

                  ramhuzainiR 1 Reply Last reply Reply Quote 0
                  • ramhuzainiR Offline
                    ramhuzaini @cwangv
                    last edited by

                    @cwangv Hi

                    What do you mean by different GUI?

                    cwangvC 1 Reply Last reply Reply Quote 0
                    • cwangvC Offline
                      cwangv @ramhuzaini
                      last edited by

                      @ramhuzaini
                      I can see you are using X11 as your GUI environment (windows like). Can you try Gnome or something else?

                      1 Reply Last reply Reply Quote 0
                      • danD Offline
                        dan
                        last edited by

                        It should be all running in command line.

                        Maybe Java is looking for a default browser, try installing Links or Lynx
                        Or if you have XWindows installed, check it has a default web browser?

                        1 Reply Last reply Reply Quote 0
                        • MattFoxM Offline
                          MattFox
                          last edited by MattFox

                          If it is looking for a default browser, the setting for opening a browser on boot complete can be disabled via the env.properties file. If dan has found this to be an issue, try disabling the setting (Set to false) and see how mango behaves.
                          Also try ensuring all mango directories are run and owned by mango.

                          Fox

                          Do not follow where the path may lead; go instead where there is no path.
                          And leave a trail - Muriel Strode

                          1 Reply Last reply Reply Quote 0
                          • ramhuzainiR Offline
                            ramhuzaini
                            last edited by

                            Hi everyone,

                            I have solved the problem. The problem is that I cannot run Mango through remote desktop connection. It has to be run directly from the pi. Anyway that everyone for your advice

                            best regards
                            Ramhuzaini

                            1 Reply Last reply Reply Quote 0
                            • MattFoxM Offline
                              MattFox
                              last edited by

                              Would have helped if you had mentioned the remote desktop part a bit sooner...
                              If you want remote access, use a VPN. It is secure and easy to set up.

                              Fox

                              Do not follow where the path may lead; go instead where there is no path.
                              And leave a trail - Muriel Strode

                              ramhuzainiR 1 Reply Last reply Reply Quote 0
                              • ramhuzainiR Offline
                                ramhuzaini @MattFox
                                last edited by

                                @mattfox
                                Ok thanks for that information. Will do that.

                                best regards
                                Ramhuzaini

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