• Recent
    • Tags
    • Popular
    • Register
    • Login

    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

    Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website Mango 5 Documentation Website

    Mango cannot run after installation

    Mango General
    5
    16
    1.3k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • ramhuzainiR
      ramhuzaini
      last edited by CraigWeb

      Hi there,

      I have a problem running my mango 3.7.7 after installation on raspberry pi 4. I have already install java jdk and set the JAVA_HOME environment variable. When I run the mango using command ./ma.sh start the following message appear. Please advise me how to solve this problem

      MA_HOME is /home/pi/mango3
root@cgsprototype:/home/pi/mango3/bin# MA removing dead pid file for PID:  8487
ma-start: MA started with Process ID:  6118
INFO  2021-01-25T08:44:00,790 (com.serotonin.m2m2.Main.main:121) - Starting Mango 3.7.7 with Schema Version: 29 
No protocol specified
Exception in thread "main" java.awt.AWTError: Can't connect to X11 window server using ':10.0' as the value of the DISPLAY variable.
	at java.desktop/sun.awt.X11GraphicsEnvironment.initDisplay(Native Method)
	at java.desktop/sun.awt.X11GraphicsEnvironment$1.run(X11GraphicsEnvironment.java:102)
	at java.base/java.security.AccessController.doPrivileged(Native Method)
	at java.desktop/sun.awt.X11GraphicsEnvironment.<clinit>(X11GraphicsEnvironment.java:61)
	at java.base/java.lang.Class.forName0(Native Method)
	at java.base/java.lang.Class.forName(Class.java:315)
	at java.desktop/java.awt.GraphicsEnvironment$LocalGE.createGE(GraphicsEnvironment.java:101)
	at java.desktop/java.awt.GraphicsEnvironment$LocalGE.<clinit>(GraphicsEnvironment.java:83)
	at java.desktop/java.awt.GraphicsEnvironment.getLocalGraphicsEnvironment(GraphicsEnvironment.java:129)
	at java.desktop/sun.awt.X11.XToolkit.<clinit>(XToolkit.java:231)
	at java.base/java.lang.Class.forName0(Native Method)
	at java.base/java.lang.Class.forName(Class.java:315)
	at java.desktop/java.awt.Toolkit$2.run(Toolkit.java:588)
	at java.desktop/java.awt.Toolkit$2.run(Toolkit.java:583)
	at java.base/java.security.AccessController.doPrivileged(Native Method)
	at java.desktop/java.awt.Toolkit.getDefaultToolkit(Toolkit.java:582)
	at java.desktop/java.awt.Desktop.isDesktopSupported(Desktop.java:328)
	at com.serotonin.m2m2.Lifecycle.webServerInitialize(Lifecycle.java:1061)
	at com.serotonin.m2m2.Lifecycle.initialize(Lifecycle.java:221)
	at com.serotonin.m2m2.Main.main(Main.java:159)

      best regards
      Ramhuzaini

      cwangvC 1 Reply Last reply Reply Quote 0
      • CraigWebC
        CraigWeb
        last edited by

        Hi @ramhuzaini Please provide your ma.log file.

        ramhuzainiR 1 Reply Last reply Reply Quote 0
        • ramhuzainiR
          ramhuzaini
          last edited by CraigWeb

          Hi there. Below is the ma.log file

          INFO  2021-01-25T19:21:46,322 (com.serotonin.m2m2.Main.main:121) - Starting Mango 3.7.7 with Schema Version: 29 
WARN  2021-01-25T19:21:48,623 (com.serotonin.m2m2.Lifecycle.webServerInitialize:1067) - BROWSE action not supported on your platform, unable to open browser at startup. 
INFO  2021-01-25T19:21:48,679 (com.serotonin.m2m2.Lifecycle.loadLic:583) - Checking license... 
INFO  2021-01-25T19:21:48,680 (com.serotonin.m2m2.Lifecycle.loadLic:670) - License file not found 
INFO  2021-01-25T19:21:49,187 (com.serotonin.m2m2.db.H2Proxy.initializeImpl:64) - Initializing H2 connection manager 
INFO  2021-01-25T19:22:00,682 (com.infiniteautomation.mango.spring.MangoRuntimeContextConfiguration.contextRefreshed:133) - Spring context 'runtimeContext' refreshed: org.springframework.context.annotation.AnnotationConfigApplicationContext@15a8c6f 
INFO  2021-01-25T19:22:00,701 (com.infiniteautomation.mango.spring.MangoRuntimeContextConfiguration.contextStarted:147) - Spring context 'runtimeContext' started: org.springframework.context.annotation.AnnotationConfigApplicationContext@15a8c6f 
INFO  2021-01-25T19:22:00,945 (com.serotonin.m2m2.rt.RuntimeManagerImpl.initialize:176) - Starting 0 Publishers... 
INFO  2021-01-25T19:22:00,946 (com.serotonin.m2m2.rt.RuntimeManagerImpl.initialize:188) - 0 Publisher's started in 8ms 
INFO  2021-01-25T19:22:07,206 (com.infiniteautomation.mango.spring.MangoRuntimeContextConfiguration.contextRefreshed:133) - Spring context 'rootWebContext' refreshed: Root WebApplicationContext 
INFO  2021-01-25T19:22:12,432 (com.infiniteautomation.mango.spring.MangoRuntimeContextConfiguration.contextRefreshed:133) - Spring context 'jspDispatcherContext' refreshed: WebApplicationContext for namespace 'JSP_DISPATCHER-servlet' 
INFO  2021-01-25T19:24:48,311 (com.serotonin.m2m2.Lifecycle.terminate:400) - Mango Lifecycle terminating...
          cwangvC 1 Reply Last reply Reply Quote 0
          • cwangvC
            cwangv @ramhuzaini
            last edited by

            @ramhuzaini
            This is very similar to the errors I have encountered running V4 Beta 5 on my Debian box.

            1 Reply Last reply Reply Quote 0
            • MattFoxM
              MattFox
              last edited by

              Java version related?

              Do not follow where the path may lead; go instead where there is no path.
              And leave a trail - Muriel Strode

              1 Reply Last reply Reply Quote 0
              • ramhuzainiR
                ramhuzaini @CraigWeb
                last edited by

                @craigweb Hi Craig

                Have you find the root of the problem?

                best regards
                Ramhuzaini

                1 Reply Last reply Reply Quote 0
                • danD
                  dan
                  last edited by

                  What happens if you do...

                  java -version
                  ramhuzainiR 1 Reply Last reply Reply Quote 0
                  • ramhuzainiR
                    ramhuzaini @dan
                    last edited by

                    @dan Hi dan

                    pi@raspberrypi:~ $ java -version
                    openjdk version "11.0.9.1" 2020-11-04
                    OpenJDK Runtime Environment (build 11.0.9.1+1-post-Raspbian-1deb10u2)
                    OpenJDK Server VM (build 11.0.9.1+1-post-Raspbian-1deb10u2, mixed mode)
                    pi@raspberrypi:~ $ javac -version
                    javac 11.0.9.1

                    1 Reply Last reply Reply Quote 0
                    • cwangvC
                      cwangv @ramhuzaini
                      last edited by

                      @ramhuzaini
                      can you try using a different GUI?

                      ramhuzainiR 1 Reply Last reply Reply Quote 0
                      • ramhuzainiR
                        ramhuzaini @cwangv
                        last edited by

                        @cwangv Hi

                        What do you mean by different GUI?

                        cwangvC 1 Reply Last reply Reply Quote 0
                        • cwangvC
                          cwangv @ramhuzaini
                          last edited by

                          @ramhuzaini
                          I can see you are using X11 as your GUI environment (windows like). Can you try Gnome or something else?

                          1 Reply Last reply Reply Quote 0
                          • danD
                            dan
                            last edited by

                            It should be all running in command line.

                            Maybe Java is looking for a default browser, try installing Links or Lynx
                            Or if you have XWindows installed, check it has a default web browser?

                            1 Reply Last reply Reply Quote 0
                            • MattFoxM
                              MattFox
                              last edited by MattFox

                              If it is looking for a default browser, the setting for opening a browser on boot complete can be disabled via the env.properties file. If dan has found this to be an issue, try disabling the setting (Set to false) and see how mango behaves.
                              Also try ensuring all mango directories are run and owned by mango.

                              Fox

                              Do not follow where the path may lead; go instead where there is no path.
                              And leave a trail - Muriel Strode

                              1 Reply Last reply Reply Quote 0
                              • ramhuzainiR
                                ramhuzaini
                                last edited by

                                Hi everyone,

                                I have solved the problem. The problem is that I cannot run Mango through remote desktop connection. It has to be run directly from the pi. Anyway that everyone for your advice

                                best regards
                                Ramhuzaini

                                1 Reply Last reply Reply Quote 0
                                • MattFoxM
                                  MattFox
                                  last edited by

                                  Would have helped if you had mentioned the remote desktop part a bit sooner...
                                  If you want remote access, use a VPN. It is secure and easy to set up.

                                  Fox

                                  Do not follow where the path may lead; go instead where there is no path.
                                  And leave a trail - Muriel Strode

                                  ramhuzainiR 1 Reply Last reply Reply Quote 0
                                  • ramhuzainiR
                                    ramhuzaini @MattFox
                                    last edited by

                                    @mattfox
                                    Ok thanks for that information. Will do that.

                                    best regards
                                    Ramhuzaini

                                    1 Reply Last reply Reply Quote 0
                                    • First post
                                      Last post