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    Excel Reports are not showing templates anymore

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    • S
      shoffend
      last edited by

      Hi Craig,

      I have deleted everything in the /opt/mango/work/jsp folder, so nothing there. I have also tried it on a few different browsers including Chrome, Firefox, IE, Opera, all give me the same problem.

      I have downloaded the log file from the server but it seems that there are no errors when I navigate to the page (ExcelReports). I have double checked the time as well just to be sure that the server and my PC have the same time.

      One weird thing that I have noticed only now is with the logoff I get a system error.

      "System exception!"
      The server has experienced an exception processing your last request. The exception has been logged, and system administrators will be notified of this problem. You may continue to use the site. We apologize for the inconvenience.

      I get a log from the server after this message. Does this maybe have something to do with the problem in gerneral or is this just some or other glitch on this version?

      *org.springframework.web.util.NestedServletException: Request processing failed; nested exception is java.lang.IllegalArgumentException: Invalid uri 'http://<Crowd domain>/crowd/rest/usermanagement/1/config/cookie': Invalid authority
      at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:982)
      at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:861)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:687)
      at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
      at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:808)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1669)
      at com.serotonin.web.filter.CharacterSetFilter.doFilter(CharacterSetFilter.java:37)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
      at org.eclipse.jetty.servlets.UserAgentFilter.doFilter(UserAgentFilter.java:83)
      at org.eclipse.jetty.servlets.GzipFilter.doFilter(GzipFilter.java:364)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
      at org.springframework.web.filter.ShallowEtagHeaderFilter.doFilterInternal(ShallowEtagHeaderFilter.java:87)
      at com.serotonin.m2m2.web.filter.MangoShallowEtagHeaderFilter.doFilterInternal(MangoShallowEtagHeaderFilter.java:47)
      at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
      at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585)
      at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
      at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577)
      at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:223)
      at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127)
      at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
      at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
      at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061)
      at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
      at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:215)
      at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
      at org.eclipse.jetty.server.Server.handle(Server.java:499)
      at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:310)
      at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257)
      at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:540)
      at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
      at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
      at java.lang.Thread.run(Thread.java:745)
      Caused by: java.lang.IllegalArgumentException: Invalid uri 'http://<Crowd domain>/crowd/rest/usermanagement/1/config/cookie': Invalid authority
      at org.apache.commons.httpclient.HttpMethodBase.<init>(HttpMethodBase.java:222)
      at org.apache.commons.httpclient.methods.GetMethod.<init>(GetMethod.java:89)
      at com.atlassian.crowd.integration.rest.service.RestExecutor.get(RestExecutor.java:100)
      at com.atlassian.crowd.integration.rest.service.RestCrowdClient.getCookieConfiguration(RestCrowdClient.java:868)
      at com.atlassian.crowd.integration.http.CrowdHttpAuthenticatorImpl.logout(CrowdHttpAuthenticatorImpl.java:176)
      at com.serotonin.m2m2.crowd.CrowdUtils.logout(CrowdUtils.java:118)
      at com.serotonin.m2m2.crowd.CrowdAuthenticationDefinition.logout(CrowdAuthenticationDefinition.java:73)
      at com.serotonin.m2m2.rt.LoginManager.performLogout(LoginManager.java:249)
      at com.serotonin.m2m2.web.mvc.controller.LogoutController.handleRequestInternal(LogoutController.java:21)
      at org.springframework.web.servlet.mvc.AbstractController.handleRequest(AbstractController.java:147)
      at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:50)
      at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:959)
      at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:893)
      at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970)
      ... 33 more

      REQUEST URL
      http://scebms/exception/error.jsp

      REQUEST PARAMETERS

      REQUEST HEADERS
      Cookie=MANGO80=kekrbbq87nvjczio2nqxkajr; XSRF-TOKEN=498c90e7-e9d3-4a9b-ad61-04f33bba729d
      Accept=text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,/;q=0.8
      Upgrade-Insecure-Requests=1
      User-Agent=Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0
      Connection=keep-alive
      Referer=http://scebms/point_details.shtm
      Host=scebms
      Accept-Language=en-GB,en;q=0.5
      Accept-Encoding=gzip, deflate

      REQUEST ATTRIBUTES
      javax.servlet.forward.context_path=
      org.springframework.web.context.request.async.WebAsyncManager.WEB_ASYNC_MANAGER=org.springframework.web.context.request.async.WebAsyncManager@a0c285
      javax.servlet.error.status_code=500
      javax.servlet.forward.servlet_path=/logout.htm
      org.springframework.web.servlet.DispatcherServlet.CONTEXT=WebApplicationContext for namespace 'springDispatcher-servlet': startup date [Wed Mar 11 11:54:16 WAST 2020]; parent: Root WebApplicationContext
      javax.servlet.jsp.jstl.fmt.localizationContext.request=org.springframework.web.servlet.support.JstlUtils$SpringLocalizationContext@bb97af
      org.springframework.web.servlet.HandlerMapping.introspectTypeLevelMapping=false
      org.eclipse.jetty.server.error_page=/exception/error.jsp
      org.springframework.web.servlet.DispatcherServlet.LOCALE_RESOLVER=org.springframework.web.servlet.i18n.SessionLocaleResolver@16e62c2
      org.eclipse.jetty.server.newSessionId=1dwzv54aj2qic1kai58zhxrbfj
      org.springframework.web.servlet.HandlerMapping.bestMatchingPattern=/logout.htm
      org.springframework.web.servlet.DispatcherServlet.OUTPUT_FLASH_MAP=FlashMap [attributes={}, targetRequestPath=null, targetRequestParams={}]
      javax.servlet.error.exception_type=class org.springframework.web.util.NestedServletException
      org.springframework.web.servlet.DispatcherServlet.FLASH_MAP_MANAGER=org.springframework.web.servlet.support.SessionFlashMapManager@13c9e3d
      lang=en
      javax.servlet.forward.request_uri=/logout.htm
      availableLanguages=[]
      sessionUser=User [id=67, username=shoffend, password={SHA-1}mHsgueNWBowIGWkjD4hmoWN+QDY=, email=stephan.hoffend@sce.com.na, phone=, disabled=false, homeUrl=/watch_list.shtm, lastLogin=1583927199058, receiveAlarmEmails=-3, receiveOwnAuditEvents=false, timezone=Africa/Windhoek, permissions=user,guest,admin,superadmin]
      javax.servlet.error.servlet_name=springDispatcher
      javax.servlet.error.message=org.springframework.web.util.NestedServletException: Request processing failed; nested exception is java.lang.IllegalArgumentException: Invalid uri 'http://<Crowd domain>/crowd/rest/usermanagement/1/config/cookie': Invalid authority
      org.springframework.web.servlet.DispatcherServlet.THEME_SOURCE=WebApplicationContext for namespace 'springDispatcher-servlet': startup date [Wed Mar 11 11:54:16 WAST 2020]; parent: Root WebApplicationContext
      instanceDescription=SCE BMS
      NEW_ID=-1
      org.springframework.web.servlet.HandlerMapping.pathWithinHandlerMapping=/logout.htm
      javax.servlet.error.request_uri=/logout.htm
      org.springframework.web.servlet.DispatcherServlet.THEME_RESOLVER=org.springframework.web.servlet.theme.FixedThemeResolver@e73992
      javax.servlet.jsp.jstl.fmt.locale.request=en_GB
      javax.servlet.error.exception=org.springframework.web.util.NestedServletException: Request processing failed; nested exception is java.lang.IllegalArgumentException: Invalid uri 'http://<Crowd domain>/crowd/rest/usermanagement/1/config/cookie': Invalid authority

      SESSION ATTRIBUTES

      CONTEXT ATTRIBUTES
      org.eclipse.jetty.server.webapp.ContainerIncludeJarPattern=..jar$
      DwrContainer=org.directwebremoting.impl.DefaultContainer@6ec0c2
      constants.EventType.EventTypeNames.AUDIT=AUDIT
      constants.SystemEventType.TYPE_USER_LOGIN=USER_LOGIN
      constants.Permissions.DataPointAccessTypes.READ=1
      org.directwebremoting.ContainerList=[org.directwebremoting.impl.DefaultContainer@6ec0c2]
      EventsDwr=com.serotonin.m2m2.web.dwr.EventsDwr@3adaff
      constants.DataTypes.BINARY=1
      constants.UserComment.TYPE_EVENT=1
      constants.SystemEventType.TYPE_SYSTEM_STARTUP=SYSTEM_STARTUP
      constants.SystemEventType.TYPE_REJECTED_WORK_ITEM=REJECTED_WORK_ITEM
      constants.AuditEventType.TYPE_EVENT_DETECTOR=EVENT_DETECTOR
      javax.servlet.ServletConfig=org.eclipse.jetty.servlet.ServletHolder$Config@1c674b3
      javax.servlet.http.HttpServlet=org.directwebremoting.servlet.DwrServlet@38e5b0
      org.eclipse.jetty.tmpdirConfigured=true
      constants.EventType.EventTypeNames.DATA_POINT=DATA_POINT
      clientSideMessages={common.alarmLevel.lifeSafety=com.serotonin.m2m2.i18n.TranslatableMessage@1c71626, common.disabled=com.serotonin.m2m2.i18n.TranslatableMessage@be9bfeff, header.mute=com.serotonin.m2m2.i18n.TranslatableMessage@43df3cba, header.unmute=com.serotonin.m2m2.i18n.TranslatableMessage@d635aa93, common.alarmLevel.critical=com.serotonin.m2m2.i18n.TranslatableMessage@2b076d7, js.help.related=com.serotonin.m2m2.i18n.TranslatableMessage@3dce6ae3, js.help.lastUpdated=com.serotonin.m2m2.i18n.TranslatableMessage@729293fd, js.email.addAddress=com.serotonin.m2m2.i18n.TranslatableMessage@cbb9a38a, js.help.error=com.serotonin.m2m2.i18n.TranslatableMessage@f876c0, js.email.addUser=com.serotonin.m2m2.i18n.TranslatableMessage@49cc77b5, js.email.addMailingList=com.serotonin.m2m2.i18n.TranslatableMessage@6fa4a69f, js.email.noRecipForEmail=com.serotonin.m2m2.i18n.TranslatableMessage@4b694592, common.access.set=com.serotonin.m2m2.i18n.TranslatableMessage@a3e5309b, common.access.read=com.serotonin.m2m2.i18n.TranslatableMessage@d8bff83d, common.loading=com.serotonin.m2m2.i18n.TranslatableMessage@cf5f0419, common.sendTestEmail=com.serotonin.m2m2.i18n.TranslatableMessage@8fd89c9f, common.disabledToggle=com.serotonin.m2m2.i18n.TranslatableMessage@d7f89333, common.alarmLevel.none=com.serotonin.m2m2.i18n.TranslatableMessage@223c1a70, common.administrator=com.serotonin.m2m2.i18n.TranslatableMessage@a467f3ea, common.enabledToggle=com.serotonin.m2m2.i18n.TranslatableMessage@ea5c2f12, common.alarmLevel.urgent=com.serotonin.m2m2.i18n.TranslatableMessage@8fa9c879, common.minimize=com.serotonin.m2m2.i18n.TranslatableMessage@5d740b21, js.email.noRecipients=com.serotonin.m2m2.i18n.TranslatableMessage@d78563d2, common.user=com.serotonin.m2m2.i18n.TranslatableMessage@8a9479ce, events.silence=com.serotonin.m2m2.i18n.TranslatableMessage@8376c0ac, js.email.testSent=com.serotonin.m2m2.i18n.TranslatableMessage@f59d9881, common.alarmLevel.ignore=com.serotonin.m2m2.i18n.TranslatableMessage@7a97f30a, common.maximize=com.serotonin.m2m2.i18n.TranslatableMessage@c752a74f, common.alarmLevel.doNotLog=com.serotonin.m2m2.i18n.TranslatableMessage@9d8a4f14, events.unsilence=com.serotonin.m2m2.i18n.TranslatableMessage@29ad6533, common.alarmLevel.info=com.serotonin.m2m2.i18n.TranslatableMessage@2239cfe6}
      constants.SystemEventType.TYPE_SET_POINT_HANDLER_FAILURE=SET_POINT_HANDLER_FAILURE
      MangoApiSystemSettingsDwr=com.infiniteautomation.mangoApi.web.MangoApiSystemSettingsDwr@a25425
      constants.DataTypes.ALPHANUMERIC=4
      org.apache.jasper.compiler.ELInterpreter=org.apache.jasper.compiler.ELInterpreterFactory$DefaultELInterpreter@318c2c
      constants.Permissions.DataPointAccessTypes.ADMIN=4
      constants.Permissions.DataPointAccessTypes.SET=2
      constants.AuditEventType.TYPE_DATA_SOURCE=DATA_SOURCE
      constants.SystemEventType.TYPE_EMAIL_SEND_FAILURE=EMAIL_SEND_FAILURE
      constants.SystemEventType.TYPE_UPGRADE_CHECK=UPGRADE_CHECK
      constants.Permissions.DataPointAccessTypes.NONE=0
      org.directwebremoting.impl.ServerContext=org.directwebremoting.impl.DefaultServerContext@f81b75
      constants.EventType.EventTypeNames.PUBLISHER=PUBLISHER
      WatchListDwr=com.serotonin.m2m2.watchlist.WatchListDwr@16666ff
      org.eclipse.jetty.containerInitializers=[ContainerInitializer{org.eclipse.jetty.apache.jsp.JettyJasperInitializer,interested=[],applicable=[],annotated=[]}]
      org.eclipse.jetty.server.Executor=qtp21746720{STARTED,10<=10<=200,i=6,q=0}
      constants.EventType.EventTypeNames.DATA_SOURCE=DATA_SOURCE
      constants.SystemEventType.TYPE_LICENSE_CHECK=LICENSE_CHECK
      org.springframework.web.context.WebApplicationContext.ROOT=Root WebApplicationContext: startup date [Wed Mar 11 11:54:06 WAST 2020]; root of context hierarchy
      org.springframework.web.context.support.ServletContextScope=org.springframework.web.context.support.ServletContextScope@1c9058a
      constants.SystemEventType.TYPE_SYSTEM_SHUTDOWN=SYSTEM_SHUTDOWN
      mangoMessageKeys=[Ljava.lang.String;@1b714b8
      org.directwebremoting.WebContextFactory$WebContextBuilder=org.directwebremoting.impl.DefaultWebContextBuilder@15c200f
      org.apache.jasper.runtime.JspApplicationContextImpl=org.apache.jasper.runtime.JspApplicationContextImpl@1dffa05
      javax.servlet.context.tempdir=/opt/mango/work
      constants.DataTypes.MULTISTATE=2
      org.apache.tomcat.InstanceManager=org.apache.tomcat.SimpleInstanceManager@3f45e1
      org.apache.catalina.jsp_classpath=/opt/mango/web/modules/vmstat/classes:/opt/mango/web/modules/vmstat/lib/m2m2-vmstat-1.6.0.jar:/opt/mango/web/modules/snmp/classes:/opt/mango/web/modules/snmp/lib/SNMP4J.jar:/opt/mango/web/modules/snmp/lib/m2m2-snmp-1.6.0.jar:/opt/mango/web/modules/egauge/classes:/opt/mango/web/modules/egauge/lib/m2m2-egauge-1.2.0.jar:/opt/mango/web/modules/internal/classes:/opt/mango/web/modules/internal/lib/m2m2-internal-1.6.2.jar:/opt/mango/web/modules/zwave/classes:/opt/mango/web/modules/zwave/lib/zwave4j-0.3.jar:/opt/mango/web/modules/zwave/lib/m2m2-zwave-1.2.0.jar:/opt/mango/web/modules/dnp3/classes:/opt/mango/web/modules/dnp3/lib/m2m2-dnp3-1.7.0.jar:/opt/mango/web/modules/dnp3/lib/dnp34j.jar:/opt/mango/web/modules/BACnet/classes:/opt/mango/web/modules/BACnet/lib/m2m2-BACnet-2.3.1.jar:/opt/mango/web/modules/BACnet/lib/bacnet4j-3.2.4.jar:/opt/mango/web/modules/log4JReset/classes:/opt/mango/web/modules/log4JReset/lib/m2m2-log4JReset-1.2.0.jar:/opt/mango/web/modules/graphicalViews/classes:/opt/mango/web/modules/graphicalViews/lib/m2m2-graphicalViews-1.7.0.jar:/opt/mango/web/modules/pid/classes:/opt/mango/web/modules/pid/lib/commons-math3-3.2.jar:/opt/mango/web/modules/pid/lib/m2m2-pid-1.2.0.jar:/opt/mango/web/modules/pid/lib/jwave-0.1.jar:/opt/mango/web/modules/sqlds/classes:/opt/mango/web/modules/sqlds/lib/m2m2-sqlds-1.7.0.jar:/opt/mango/web/modules/sstGraphics/classes:/opt/mango/web/modules/sstGraphics/lib/m2m2-sstGraphics-1.2.0.jar:/opt/mango/web/modules/crowd/classes:/opt/mango/web/modules/crowd/lib/xfire-core-1.2.6.jar:/opt/mango/web/modules/crowd/lib/xfire-aegis-1.2.6.jar:/opt/mango/web/modules/crowd/lib/m2m2-crowd-2.2.0.jar:/opt/mango/web/modules/crowd/lib/jdom-1.0.jar:/opt/mango/web/modules/crowd/lib/commons-lang-2.4.jar:/opt/mango/web/modules/crowd/lib/commons-httpclient-3.0.1.jar:/opt/mango/web/modules/crowd/lib/crowd-integration-client-2.1.1.jar:/opt/mango/web/modules/excelReports/classes:/opt/mango/web/modules/excelReports/lib/m2m2-excelReports-1.1.4.jar:/opt/mango/web/modules/ssh/classes:/opt/mango/web/modules/ssh/lib/m2m2-ssh-1.2.1.jar:/opt/mango/web/modules/ssh/lib/jsch-0.1.51.jar:/opt/mango/web/modules/pakbus/classes:/opt/mango/web/modules/pakbus/lib/m2m2-pakbus-1.1.0.jar:/opt/mango/web/modules/pakbus/lib/jpakbus.jar:/opt/mango/web/modules/dataPointDetailsView/classes:/opt/mango/web/modules/dataPointDetailsView/lib/m2m2-dataPointDetailsView-1.1.0.jar:/opt/mango/web/modules/asciiFile/classes:/opt/mango/web/modules/asciiFile/lib/m2m2-asciiFile-1.3.0.jar:/opt/mango/web/modules/envcands/classes:/opt/mango/web/modules/envcands/lib/m2m2-envcands-1.2.1.jar:/opt/mango/web/modules/twilio/classes:/opt/mango/web/modules/twilio/lib/twilio-java-sdk-3.4.1-jar-with-dependencies.jar:/opt/mango/web/modules/twilio/lib/m2m2-twilio-1.2.0.jar:/opt/mango/web/modules/reports/classes:/opt/mango/web/modules/reports/lib/m2m2-reports-2.3.2.jar:/opt/mango/web/modules/sstTheme/classes:/opt/mango/web/modules/sstTheme/lib/m2m2-sstTheme-1.2.0.jar:/opt/mango/web/modules/pointLinks/classes:/opt/mango/web/modules/pointLinks/lib/m2m2-pointLinks-1.6.0.jar:/opt/mango/web/modules/TCPIP/classes:/opt/mango/web/modules/TCPIP/lib/m2m2-TCPIP-1.2.0.jar:/opt/mango/web/modules/controlcore/classes:/opt/mango/web/modules/controlcore/lib/m2m2-controlcore-1.2.0.jar:/opt/mango/web/modules/virtualDS/classes:/opt/mango/web/modules/virtualDS/lib/m2m2-virtualDS-1.6.1.jar:/opt/mango/web/modules/serial/classes:/opt/mango/web/modules/serial/lib/m2m2-serial-1.3.0.jar:/opt/mango/web/modules/mbus/classes:/opt/mango/web/modules/mbus/lib/commons-logging-1.1.1.jar:/opt/mango/web/modules/mbus/lib/commons-lang-2.5.jar:/opt/mango/web/modules/mbus/lib/commons-beanutils-1.8.3.jar:/opt/mango/web/modules/mbus/lib/mbus4j-master-1.0.0.jar:/opt/mango/web/modules/mbus/lib/m2m2-mbus-1.2.0.jar:/opt/mango/web/modules/mbus/lib/commons-collections-3.2.2.jar:/opt/mango/web/modules/mbus/lib/spsw-java-0.0.7.jar:/opt/mango/web/modules/mbus/lib/mbus4j-core-1.0.0.jar:/opt/mango/web/modules/mbus/lib/json-lib-2.4-jdk15.jar:/opt/mango/web/modules/mbus/lib/ezmorph-1.0.6.jar:/opt/mango/web/modules/pachube/classes:/opt/mango/web/modules/pachube/lib/m2m2-pachube-1.6.0.jar:/opt/mango/web/modules/meta/classes:/opt/mango/web/modules/meta/lib/m2m2-meta-2.3.0.jar:/opt/mango/web/modules/scripting/classes:/opt/mango/web/modules/scripting/lib/m2m2-scripting-1.2.1.jar:/opt/mango/web/modules/dataFile/classes:/opt/mango/web/modules/dataFile/lib/jaxb-api.jar:/opt/mango/web/modules/dataFile/lib/jaxb-core.jar:/opt/mango/web/modules/dataFile/lib/jaxb-jxc.jar:/opt/mango/web/modules/dataFile/lib/m2m2-dataFile-1.2.0.jar:/opt/mango/web/modules/dataFile/lib/jaxb-xjc.jar:/opt/mango/web/modules/dataFile/lib/jaxb-impl.jar:/opt/mango/web/modules/jspViews/classes:/opt/mango/web/modules/jspViews/lib/m2m2-jspViews-2.2.0.jar:/opt/mango/web/modules/scheduledEvents/classes:/opt/mango/web/modules/scheduledEvents/lib/m2m2-scheduledEvents-1.6.0.jar:/opt/mango/web/modules/mangoNoSqlDatabase/classes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      constants.UserComment.TYPE_POINT=2
      org.directwebremoting.Container=org.directwebremoting.impl.DefaultContainer@6ec0c2
      messageKeys=[Ljava.lang.String;@c130bd
      constants.DataTypes.IMAGE=5
      org.apache.jasper.compiler.TldCache=org.apache.jasper.compiler.TldCache@d72ef2
      org.springframework.web.servlet.FrameworkServlet.CONTEXT.springDispatcher=WebApplicationContext for namespace 'springDispatcher-servlet': startup date [Wed Mar 11 11:54:16 WAST 2020]; parent: Root WebApplicationContext
      constants.Permissions.DataPointAccessTypes.DATA_SOURCE=3
      constants.EventType.EventTypeNames.SYSTEM=SYSTEM
      constants.SystemEventType.TYPE_PROCESS_FAILURE=PROCESS_FAILURE
      DataPointDetailsDwr=com.serotonin.m2m2.web.dwr.DataPointDetailsDwr@5ee07f
      constants.AuditEventType.TYPE_DATA_POINT=DATA_POINT
      constants.SystemEventType.TYPE_MAX_ALARM_LEVEL_CHANGED=MAX_ALARM_LEVEL_CHANGED
      constants.DataTypes.NUMERIC=3
      constants.Common.NEW_ID=-1
      MiscDwr=com.serotonin.m2m2.web.dwr.MiscDwr@c8be58
      constants.AuditEventType.TYPE_EVENT_HANDLER=EVENT_HANDLER

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      • terrypackerT
        terrypacker
        last edited by

        @shoffend the system exception you are seeing is because you have the Crowd authentication module installed, you should not install as that changes Mango's authentication mechanism.

        However I doubt that would cause the problem you are seeing with Excel Reports.

        1 Reply Last reply Reply Quote 0
        • S
          shoffend
          last edited by

          Hi Terry,

          Ok, I have removed that Crowd authentication module. I can't remeber if I had installed it or if it was already there before.

          I have check through the logs as well but don't see anything that would indicate a problem with the Excel reports. I have also tried to log in as another user. I thought that this might give me an idea if it is only with my user or if other users have the same problem. It seems that other users also have this problem. If I want to create a new Report and click on the icon, nothing happens as well. It seems to be that there is some or other thing not loading or there is an error which I cannot see.

          Is there a way I could remove and reinstall the Excel module again and see if that maybe solves my problem?

          1 Reply Last reply Reply Quote 0
          • terrypackerT
            terrypacker
            last edited by

            @shoffend

            Have you upgraded anything else recently? It is quite odd that there is no log output and I doubt that re-installing the module would do anything. But I suggest you try to delete the Mango/work directory and reload the page you are having problems with. That will at least rebuild the page.

            If you want to re-install the module you can mark it for deletion on the modules page and then restart Mango. This will likely delete any reports you have run already and configured so I would suggest you make sure you have backups.

            Then to re-install you can either try using the modules page to install it again or go to this page and download the zip, add it to the web/modules folder and restart Mango.

            https://store.infiniteautomation.com/module/excelReports

            1 Reply Last reply Reply Quote 0
            • terrypackerT
              terrypacker
              last edited by

              Ah one more thing is to open the Chrome developer tools to see the 'console' which would be spitting out errors if it is really a UI problem.

              1 Reply Last reply Reply Quote 0
              • S
                shoffend
                last edited by

                @terrypacker
                Hi Terry,

                I have had a look at the console in the developer tools. It seems to show a lot of errors. Not sure if this is caused by Chrome not being able to open something or if this is something from the Mango systems itself.

                I have attached a screenshot. Maybe you have got an idea what is going on there.

                0_1584426411853_Mango.JPG

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                • S
                  shoffend
                  last edited by

                  Before I forget..... I have also cleared the work folder in Mango and refreshed the page, but it seems to be the same. Funny thing I notices as well is that the users icon. If I click to go to this page I get no users shown. So I assume something is not loading, as I have about 3 users on the system, which should show.

                  Thanks

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                  • BGB
                    BG
                    last edited by

                    Hello All,
                    I will add my two cents here.

                    We are also using Mango 2.8.8 on one server still and have seen the problems that are described here. Excel reports page not populating, User page not populating, also the Alarms page does not completely load and some others.

                    I have not found a problem within Mango, I discovered it is a browser issue. The latest browsers will not load the pages properly. We had to revert to an older version of the browsers to administer the Mango 2.8 service. Once we did that all the pages loaded properly. In the absence of mango errors in the log I suggest you revert to an older browser version.

                    Cheers
                    Brian

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                    • Jared WiltshireJ
                      Jared Wiltshire
                      last edited by

                      @shoffend @BG is right, newer browsers broke the xstyle library which was included in that version of Mango.

                      https://forum.infiniteautomation.com/topic/3551/data-sources-does-not-appear/14
                      https://forum.infiniteautomation.com/topic/2279/chrome-not-loading-data-sources-page-properly/5

                      Developer at Radix IoT

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                      • Jared WiltshireJ
                        Jared Wiltshire
                        last edited by

                        For reference, issue in xstyle -
                        https://github.com/kriszyp/xstyle/issues/44

                        Chrome bug report about change in behavior -
                        https://bugs.chromium.org/p/chromium/issues/detail?id=609848

                        Developer at Radix IoT

                        1 Reply Last reply Reply Quote 0
                        • dennisbetty201D
                          dennisbetty201 @shoffend
                          last edited by

                          I ran into a very similar problem, Excel Reports does not show my templates, although I did not install or update anything new. I checked the console and found a considerable number of errors there. I'm not sure what else I can check. Literally last week, everything worked fine, without any problems, and for some reason, the whole system decided to break down. I tried to do Phillips steps, but it just seemed to make everything much worse. I have a unique integration for Excel spreadsheet installed on my computer, which looks like this https://www.coupler.io/excel-integrations/airtable-to-excel. Not sure if this integration can affect the work of mango? I don't know what to do next, so I'll be waiting for your answers!

                          Jared WiltshireJ 1 Reply Last reply Reply Quote 0
                          • Jared WiltshireJ
                            Jared Wiltshire @dennisbetty201
                            last edited by Jared Wiltshire

                            @dennisbetty201 Phillip's instructions will not fix this issue. Please see https://forum.mango-os.com/topic/3551/data-sources-does-not-appear/14 or download an old web browser (e.g. standalone Firefox)

                            Developer at Radix IoT

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