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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Latest version (3.5.5) appears to fail rendering data

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    • AldoRamosA
      AldoRamos
      last edited by

      Just upgraded a system to 3.5.5 and noticed problems with several items, but the clearest example is to try the Live Values examples: http://localhost:8080/ui/examples/basics/live-values

      The drop-down datapoints is populated, but the “values” do not

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      • CraigWebC
        CraigWeb
        last edited by

        Hi AldoRomos

        I am not getting the same problem. Could you check if there are any errors in the console of your browsers developer tools.

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        • Jared WiltshireJ
          Jared Wiltshire
          last edited by

          I also cannot replicate the problem. Make sure you select a point that is enabled and polling.

          Developer at Radix IoT

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          • AldoRamosA
            AldoRamos
            last edited by

            Curious. I checked the console, and found the following error:

            WebSocket connection to 'wss://external.mangoserver.com/rest/v1/websocket/point-value' failed: Error during WebSocket handshake: Unexpected response code: 403
            

            This goes through an Apache proxy, which has been working fine up until this upgrade.

            So I connected directly using a VPN, and sure enough it works fine.

            This is a Mango installation running behind a firewall, for various reasons, using the proxy to make it visible to the world. What can be done to get the proxy working again?

            Jared WiltshireJ 1 Reply Last reply Reply Quote 0
            • Jared WiltshireJ
              Jared Wiltshire @AldoRamos
              last edited by

              @aldoramos said in Latest version (3.5.5) appears to fail rendering data:

              Curious. I checked the console, and found the following error:
              This goes through an Apache proxy, which has been working fine up until this upgrade.

              Ah this information would have been useful at the start. Please post your ma.log file so we can see where things might be going wrong.

              https://help.infiniteautomation.com/reporting-bugs/

              It seems your proxy is not configured correctly to pass the authentication through to the end destination, I cannot comment on whether your configuration worked in the past or not... however I can say that nothing changed around authentication in Mango from 3.5.0 to 3.5.5. What version did you upgrade from? Are you positive that it used to work? Are you using mod_proxy_wstunnel on your Apache proxy?

              Developer at Radix IoT

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              • MattFoxM
                MattFox
                last edited by

                It would also pay to see your env.properties file. CORS needs to be enabled to allow proxy based control.
                Happy to help as I've got SSL over proxy working for 3.5.5

                Do not follow where the path may lead; go instead where there is no path.
                And leave a trail - Muriel Strode

                Jared WiltshireJ 1 Reply Last reply Reply Quote 0
                • Jared WiltshireJ
                  Jared Wiltshire @MattFox
                  last edited by

                  @mattfox said in Latest version (3.5.5) appears to fail rendering data:

                  CORS needs to be enabled to allow proxy based control.

                  I don't think this is correct, if it is I think it might be a bug. Can you explain more about your configuration and why you think you need CORS?

                  Developer at Radix IoT

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                  • MattFoxM
                    MattFox
                    last edited by MattFox

                    Nothing Worked without it - 3.4.1 wouldn't work with SSL until I turned the cors on. Since it works I'm not tinkering with it:
                    My config:

                    #Cross Origin Request Handling
                    rest.cors.enabled=true
                    rest.cors.allowedOrigins=*
                    rest.cors.allowedMethods=PUT,POST,GET,OPTIONS,DELETE
                    rest.cors.allowedHeaders=content-type,x-requested-with,authorization
                    rest.cors.exposedHeaders=
                    rest.cors.allowCredentials=true
                    rest.cors.maxAge=3600
                    

                    Not interested in any more bugs. This didn't work with 3.5.4. Wasn't happy with telling customers that the SSL was broken and they had to knock off the https in order to log in.

                    apache2 proxy settings:

                    DocumentRoot /opt/mango/overrides/web/modules/mangoUI/web
                    
                    SSLProxyEngine On
                      ProxyRequests Off
                      ProxyPreserveHost On
                    
                    # for a http server
                    Protocols h2c http/1.1
                    ProxyPass /.well-known !
                    
                    RewriteEngine on
                     RewriteCond %{HTTP:Connection} Upgrade [NC]
                     RewriteCond %{HTTP:Upgrade} websocket [NC]
                     RewriteRule /(.*) ws://127.0.0.1:8080/$1 [P,L]
                    
                    
                    
                    	<Location />
                                ProxyPass http://127.0.0.1:8080/
                                ProxyPassReverse /
                            </Location>
                    

                    Do not follow where the path may lead; go instead where there is no path.
                    And leave a trail - Muriel Strode

                    AldoRamosA 1 Reply Last reply Reply Quote 0
                    • AldoRamosA
                      AldoRamos
                      last edited by

                      I apologize for not mentioning the proxy. I didn't even think of it, since it had been working previously (and in development I often switch back and forth between proxy and VPN).

                      I believe I upgraded from 3.4.1 (no longer have logs to confirm exactly). But I explicitly tested that page before & after to confirm this change in behavior.

                      The ma.log shows nothing relevant (no entries except for JSON File Import Job.)

                      @MattFox adding CORS configuration made no difference (except locking me out until I opened it up globally).

                      Adding the following configuration to the VirtualHost configuration fixes it:

                          RewriteEngine On
                          RewriteCond %{HTTP:Connection} Upgrade [NC]
                          RewriteCond %{HTTP:Upgrade} websocket [NC]
                          RewriteRule /(.*) ws://internal.mangoserver.com:8080/$1 [P,L]
                      
                      

                      I apologize for the confusion, but due to some similar issues with another Mango server, I explicitly tested it with this configuration before and after upgrading, which is why I listed the symptoms (and my diagnosis) as I did.

                      Bottom line, it's working. Why? uhh.... It's working! ;-)

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                      • AldoRamosA
                        AldoRamos @MattFox
                        last edited by

                        @mattfox Yes, the proxy configuration is exactly what I needed. The CORS configuration didn't seem to help.

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                        • MattFoxM
                          MattFox
                          last edited by MattFox

                          Well at least that's sorted i'm happy. Forgive the irritated post Jared, it's been a difficult few weeks surrounding Mango data handling related issues.

                          Edit: The above virtual host config I have there works with l;etsEncrypt so you can just set and forget. Just make sure you add the

                          ProxyPass /.well-known !
                          

                          in the SSL version of your config if you have forced redirect to SSL in order for letsencrypt to update

                          Do not follow where the path may lead; go instead where there is no path.
                          And leave a trail - Muriel Strode

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                          • AldoRamosA
                            AldoRamos
                            last edited by

                            I take it back, @MattFox ; apparently the CORS configuration IS necessary. Suddenly found it failing again, and sure enough enabling CORS did the trick.

                            I really do go through these tests in a methodical manner, but somehow I'm losing the sequence today.

                            Thanks to all who helped me get through this.

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                            • Jared WiltshireJ
                              Jared Wiltshire
                              last edited by

                              I might try and setup a Apache reverse proxy and figure out what is going on here. I still don't think that CORS should be necessary, I believe you that it fixes the problem however I don't think its the correct solution. In fact allowing any origin with allow credentials poses a security risk so I'd like to get it sorted out for you guys.

                              Developer at Radix IoT

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                              • phildunlapP
                                phildunlap
                                last edited by

                                Have you been setting the HTTP origin header in your proxy?

                                We have sites running behind an Apache proxy, and the live-chart on 3.5.5 doesn't seem to have an issue. CORS is not enabled. Here is an example of the Apache config with a wildcard SSL certificate being used,

                                ServerName servername.host.extension
                                ProxyPass / http://172.16.3.4/
                                ProxyPassReverse / http://172.16.3.4/
                                RewriteEngine On
                                RewriteCond %{HTTP:Upgrade} =websocket
                                RewriteRule /(.*) ws://172.16.3.4/$1 [P,L]
                                RewriteCond %{HTTP:Upgrade} !=websocket
                                RewriteRule /(.*) http://172.16.3.4/$1 [P,L]
                                ProxyPreserveHost off
                                RequestHeader set Origin "http://servername.host.extension"
                                Header edit Location ^http://servername.host.extension https://servername.host.extension
                                SSLProxyEngine On
                                SSLEngine on
                                SSLCertificateFile /path/to/host.extension.crt
                                SSLCertificateKeyFile /path/to/host.extension.key
                                SSLCertificateChainFile /path/to/host.extension.ca-bundle
                                ProxyRequests on
                                
                                
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                                • MattFoxM
                                  MattFox
                                  last edited by

                                  What version of apache is that? I don't think my version allows some of those settings

                                  Do not follow where the path may lead; go instead where there is no path.
                                  And leave a trail - Muriel Strode

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                                  • phildunlapP
                                    phildunlap
                                    last edited by

                                    2.4.x

                                    What settings would it not allow?

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                                    • MattFoxM
                                      MattFox
                                      last edited by

                                      RequestHeader

                                      Do not follow where the path may lead; go instead where there is no path.
                                      And leave a trail - Muriel Strode

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                                      • phildunlapP
                                        phildunlap
                                        last edited by phildunlap

                                        Loading mod_headers in your apache config? https://httpd.apache.org/docs/current/mod/mod_headers.html

                                        Or maybe you just need to symlink it into mods-enabled and reload ?

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                                        • MattFoxM
                                          MattFox
                                          last edited by

                                          That will likely be it, thanks Phil!

                                          Do not follow where the path may lead; go instead where there is no path.
                                          And leave a trail - Muriel Strode

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