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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Latest version (3.5.5) appears to fail rendering data

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    • MattFoxM
      MattFox
      last edited by

      It would also pay to see your env.properties file. CORS needs to be enabled to allow proxy based control.
      Happy to help as I've got SSL over proxy working for 3.5.5

      Do not follow where the path may lead; go instead where there is no path.
      And leave a trail - Muriel Strode

      Jared WiltshireJ 1 Reply Last reply Reply Quote 0
      • Jared WiltshireJ
        Jared Wiltshire @MattFox
        last edited by

        @mattfox said in Latest version (3.5.5) appears to fail rendering data:

        CORS needs to be enabled to allow proxy based control.

        I don't think this is correct, if it is I think it might be a bug. Can you explain more about your configuration and why you think you need CORS?

        Developer at Radix IoT

        1 Reply Last reply Reply Quote 0
        • MattFoxM
          MattFox
          last edited by MattFox

          Nothing Worked without it - 3.4.1 wouldn't work with SSL until I turned the cors on. Since it works I'm not tinkering with it:
          My config:

          #Cross Origin Request Handling
          rest.cors.enabled=true
          rest.cors.allowedOrigins=*
          rest.cors.allowedMethods=PUT,POST,GET,OPTIONS,DELETE
          rest.cors.allowedHeaders=content-type,x-requested-with,authorization
          rest.cors.exposedHeaders=
          rest.cors.allowCredentials=true
          rest.cors.maxAge=3600
          

          Not interested in any more bugs. This didn't work with 3.5.4. Wasn't happy with telling customers that the SSL was broken and they had to knock off the https in order to log in.

          apache2 proxy settings:

          DocumentRoot /opt/mango/overrides/web/modules/mangoUI/web
          
          SSLProxyEngine On
            ProxyRequests Off
            ProxyPreserveHost On
          
          # for a http server
          Protocols h2c http/1.1
          ProxyPass /.well-known !
          
          RewriteEngine on
           RewriteCond %{HTTP:Connection} Upgrade [NC]
           RewriteCond %{HTTP:Upgrade} websocket [NC]
           RewriteRule /(.*) ws://127.0.0.1:8080/$1 [P,L]
          
          
          
          	<Location />
                      ProxyPass http://127.0.0.1:8080/
                      ProxyPassReverse /
                  </Location>
          

          Do not follow where the path may lead; go instead where there is no path.
          And leave a trail - Muriel Strode

          AldoRamosA 1 Reply Last reply Reply Quote 0
          • AldoRamosA
            AldoRamos
            last edited by

            I apologize for not mentioning the proxy. I didn't even think of it, since it had been working previously (and in development I often switch back and forth between proxy and VPN).

            I believe I upgraded from 3.4.1 (no longer have logs to confirm exactly). But I explicitly tested that page before & after to confirm this change in behavior.

            The ma.log shows nothing relevant (no entries except for JSON File Import Job.)

            @MattFox adding CORS configuration made no difference (except locking me out until I opened it up globally).

            Adding the following configuration to the VirtualHost configuration fixes it:

                RewriteEngine On
                RewriteCond %{HTTP:Connection} Upgrade [NC]
                RewriteCond %{HTTP:Upgrade} websocket [NC]
                RewriteRule /(.*) ws://internal.mangoserver.com:8080/$1 [P,L]
            
            

            I apologize for the confusion, but due to some similar issues with another Mango server, I explicitly tested it with this configuration before and after upgrading, which is why I listed the symptoms (and my diagnosis) as I did.

            Bottom line, it's working. Why? uhh.... It's working! ;-)

            1 Reply Last reply Reply Quote 0
            • AldoRamosA
              AldoRamos @MattFox
              last edited by

              @mattfox Yes, the proxy configuration is exactly what I needed. The CORS configuration didn't seem to help.

              1 Reply Last reply Reply Quote 0
              • MattFoxM
                MattFox
                last edited by MattFox

                Well at least that's sorted i'm happy. Forgive the irritated post Jared, it's been a difficult few weeks surrounding Mango data handling related issues.

                Edit: The above virtual host config I have there works with l;etsEncrypt so you can just set and forget. Just make sure you add the

                ProxyPass /.well-known !
                

                in the SSL version of your config if you have forced redirect to SSL in order for letsencrypt to update

                Do not follow where the path may lead; go instead where there is no path.
                And leave a trail - Muriel Strode

                1 Reply Last reply Reply Quote 0
                • AldoRamosA
                  AldoRamos
                  last edited by

                  I take it back, @MattFox ; apparently the CORS configuration IS necessary. Suddenly found it failing again, and sure enough enabling CORS did the trick.

                  I really do go through these tests in a methodical manner, but somehow I'm losing the sequence today.

                  Thanks to all who helped me get through this.

                  1 Reply Last reply Reply Quote 0
                  • Jared WiltshireJ
                    Jared Wiltshire
                    last edited by

                    I might try and setup a Apache reverse proxy and figure out what is going on here. I still don't think that CORS should be necessary, I believe you that it fixes the problem however I don't think its the correct solution. In fact allowing any origin with allow credentials poses a security risk so I'd like to get it sorted out for you guys.

                    Developer at Radix IoT

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                    • phildunlapP
                      phildunlap
                      last edited by

                      Have you been setting the HTTP origin header in your proxy?

                      We have sites running behind an Apache proxy, and the live-chart on 3.5.5 doesn't seem to have an issue. CORS is not enabled. Here is an example of the Apache config with a wildcard SSL certificate being used,

                      ServerName servername.host.extension
                      ProxyPass / http://172.16.3.4/
                      ProxyPassReverse / http://172.16.3.4/
                      RewriteEngine On
                      RewriteCond %{HTTP:Upgrade} =websocket
                      RewriteRule /(.*) ws://172.16.3.4/$1 [P,L]
                      RewriteCond %{HTTP:Upgrade} !=websocket
                      RewriteRule /(.*) http://172.16.3.4/$1 [P,L]
                      ProxyPreserveHost off
                      RequestHeader set Origin "http://servername.host.extension"
                      Header edit Location ^http://servername.host.extension https://servername.host.extension
                      SSLProxyEngine On
                      SSLEngine on
                      SSLCertificateFile /path/to/host.extension.crt
                      SSLCertificateKeyFile /path/to/host.extension.key
                      SSLCertificateChainFile /path/to/host.extension.ca-bundle
                      ProxyRequests on
                      
                      
                      1 Reply Last reply Reply Quote 0
                      • MattFoxM
                        MattFox
                        last edited by

                        What version of apache is that? I don't think my version allows some of those settings

                        Do not follow where the path may lead; go instead where there is no path.
                        And leave a trail - Muriel Strode

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                        • phildunlapP
                          phildunlap
                          last edited by

                          2.4.x

                          What settings would it not allow?

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                          • MattFoxM
                            MattFox
                            last edited by

                            RequestHeader

                            Do not follow where the path may lead; go instead where there is no path.
                            And leave a trail - Muriel Strode

                            1 Reply Last reply Reply Quote 0
                            • phildunlapP
                              phildunlap
                              last edited by phildunlap

                              Loading mod_headers in your apache config? https://httpd.apache.org/docs/current/mod/mod_headers.html

                              Or maybe you just need to symlink it into mods-enabled and reload ?

                              1 Reply Last reply Reply Quote 0
                              • MattFoxM
                                MattFox
                                last edited by

                                That will likely be it, thanks Phil!

                                Do not follow where the path may lead; go instead where there is no path.
                                And leave a trail - Muriel Strode

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