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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Accessing remote running mango on Internet and mobile.

    User help
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    • ranjansinghR
      ranjansingh
      last edited by

      Hi I am ranjan. Here,
      I have installed the free version of mango version 3 . On desktop, as a trail to customer The mango is running on local host port 8080, and connected to some energy meter
      My customer wants to have access the pages in his network and as well as any where on internet .
      I had not done any time this type of access.
      Can please let me know how we can do

      Ranjan singh

      1 Reply Last reply Reply Quote 0
      • B
        Balistar
        last edited by

        The best would be if your customer's network has its own IP address. Simply do a port forward on the network's router.

        Bar that, install teamviewer.com on the computer running Mango, or a bit more secure on another PC attached to the customer's LAN.

        1 Reply Last reply Reply Quote 0
        • ranjansinghR
          ranjansingh
          last edited by

          Thank you blister for reply , the customer is not having his network in office , he is having only two computer, on one it is running mango and other is his office work PC. When he goes home ,he want to access on his home PC which is connected with internet on GSM based wifi dongle, he want to access on his home PC.
          Please let me know what I have to do ,

          Regards
          Ranjan singh

          Ranjan singh

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          • D
            dovydasz
            last edited by

            Just install Teamviewer (https://www.teamviewer.com/ on PC with Mango. Teamviewer lets you to connect to PC remotely to see computers display and to control it as you be in front of it. Then customer should install the same on his home PC. Then customer could connect to PC with Mango from home PC. I think it's the easiest solution for you.

            Good luck!

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            • ranjansinghR
              ranjansingh
              last edited by

              Dear ,Dovydasz
              Team viewer we use in our projects to download the program or remotely, for siemens controller and making HMI ,that we know and client is using same way,
              But I asked client should be able to used as how we are surfing the internet.

              Regards
              Ranjan singh

              Ranjan singh

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              • phildunlapP
                phildunlap
                last edited by

                Hi all,

                Just a note to bear in mind you need a license to use TeamViewer commercially.

                Another solution is putting the Mango computer on a VPN, and then you can join the VPN to get access as required.

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                • thutchisT
                  thutchis
                  last edited by

                  Here is another type of solution that would work for you. https://www.automationdirect.com/stride/index Its a VPN remote access "router" you can access from anywhere or mobile device.

                  Craft Malt from the Ground Up

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