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    Excel Reports point limit

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    • S
      solarnathan
      last edited by

      Hi,
      Checking back in. I haven't seen the excel reports update yet. Any new ETA? Hoping to use the report in production soon.

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      • phildunlapP
        phildunlap
        last edited by phildunlap

        Hi Nathan,

        Sorry for the delay. It will get released at some point tomorrow. Some good news is Craig found a bug in the purge of Excel Reports, so that fix will be in there too.

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        • phildunlapP
          phildunlap
          last edited by

          This has been released.

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          • S
            solarnathan
            last edited by

            I'm not sure if the update solved my problem or created a new one. I have the report set to past 30 days with a 30 day rollup. The email body lists the correct date, but the time stamps in the excel file are incorrect.

            0_1500567089292_6ca0b988-c6f2-483d-b4fc-2e701c41ec1d-image.png
            0_1500567112458_92ad540b-dc40-41d0-beab-f8f7156fb31a-image.png

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            • S
              solarnathan
              last edited by

              I also get a system exception when going into system settings that looks related.

              org.apache.jasper.JasperException: javax.servlet.ServletException: javax.servlet.jsp.JspException: javax.servlet.jsp.JspException: javax.servlet.ServletException: File "/modules/excelReports/web/settings.jspf" not found

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              • phildunlapP
                phildunlap
                last edited by phildunlap

                Hi Nathan,

                Oh my. You can resolve the issue on the system settings by renaming Mango/web/modules/excelReports/web/modules/excelReports/web/settings.txt to settings.jspf

                I will put a version in the store that doesn't have this issue.

                Edit: fixed in store

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                • S
                  solarnathan
                  last edited by

                  So I still have a problem that when the report runs, it isn't including the correct date range. I have it scheduled to run on the first of the month and the time period is 30 days with 30 day delta rollup. The email I received this morning showed the time as Time - 2017/07/03 00:00:00 EDT to 2017/08/01 00:00:00 EDT. But the excel file has timestamps of 6/23/17 12:00AM to 7/22/17 12:00AM. Any ideas on how to fix that?

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                  • phildunlapP
                    phildunlap
                    last edited by

                    Hi solarnathan,

                    I have been looking into it and I think there may be a problem with the rollup using days. Can you try a rollup of 720 hours instead of 30 days? We're working on it.

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                    • S
                      solarnathan
                      last edited by

                      I changed the rollup to 720 hours, saved it, and then ran it. It locked up the mango for couple a minutes and didn't email the report. I went to the finished reports paged and clicked the download button. I get an error the file is not found. So I changed the time period to 720 hours. Now I get a report emailed with the correct time stamps, but incorrect data. One of the data fields is a timer that counts in second and it is only showing 57,600 seconds or 16 hours far away from the 720 hours it should be. I guess my next try will be to delete this report and try making one using myNamedRange.delta for all the fields.

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                      • phildunlapP
                        phildunlap
                        last edited by

                        Have you set your user's timezone and the timezone of the device?

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