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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    No design mode DG Lux

    MangoES Hardware
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    • A
      AndrewSetpoint
      last edited by

      I am running dglux2.5 on a mangoes, when logged in as administrator I do not get the design mode button in dglux.

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      • JoelHaggarJ
        JoelHaggar
        last edited by

        Unless you specifically give a user permission to design mode the only username is "admin" even if other users are super admin by default the only user that can use design mode is "admin"

        If you are logging in as admin I would suggest clearing your browsers cache and see if that resolves it.

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        • A
          AndrewSetpoint
          last edited by

          I am logged into mango as admin, and I have tried clearing the cache. Any other ideas?

          Thanks

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          • phildunlapP
            phildunlap
            last edited by phildunlap

            Hi Andrew,

            You should definitely be able to get into design mode as user "admin" (not just any user with admin privileges!). Unless you have changed the settings or deleted your userdb folder in Mango/web/modules/dglux/web/

            One way to alleviate this would be to reinstall the DGLux module after deleting the existing module folder. I am guessing you do not have dashboards yet?

            Alternatively, you could...

            1. Move your Mango/web/modules/dglux directory up a level (so that it doesn't load),
            2. Download it again,
            3. Open up DGLux, Log in.
            4. Shut mango down.
            5. Displace the userdb directory in your original DGLux module, and move the userdb directory from the new DGLux directory to the old.
            6. Move the old DGLux directory back into the Mango/web/modules directory (overwriting the new one).
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