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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    when use report modules,display like this.

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    • E
      edmond
      last edited by

      Sir:

      When use reports modules ,display like this. and I deleter "reports" folder and put "m2m2-reports-2.0.6" in /web/module
      .still display like this. How to solve it ?![0_1455677693082_Untitled.jpg](Uploading 100%)

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      • phildunlapP
        phildunlap
        last edited by

        Hi edmond, your image upload appears to have failed. Can you try again or describe the issue you're experiencing?

        1 Reply Last reply Reply Quote 0
        • E
          edmond
          last edited by

          ![0_1455850848020_New Bitmap Image.bmp](Uploading 100%)

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          • E
            edmond
            last edited by

            why it is failed when I post the picture on the forum.Please tell me how to post the picture is ok ?![0_1455852426126_New Bitmap Image.bmp](Uploading 100%) .

            if it is still failed.please give me your support email.I will sent the picture via email.

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            • danD
              dan
              last edited by

              maybe upload the image to dropbox and share the link to here..

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              • E
                edmond
                last edited by

                https://www.dropbox.com/s/igeypupvo1tzel3/Untitled.jpg?dl=0

                this is my picture for error. pls have a look.

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                • phildunlapP
                  phildunlap
                  last edited by phildunlap

                  I suspect this can be fixed by one of...

                  1. Clear your browser's cache (ctrl + shift + del in Chrome)
                  2. Delete your mango/work/jsp directory (houses compiled JSPs)
                  1 Reply Last reply Reply Quote 0
                  • E
                    edmond
                    last edited by

                    I according to the way above .and I put the m2m2-reports-2.1.1 to the /mango/web/modules.

                    but when I restart mango .display like this .how to solve it https://www.dropbox.com/s/cmfrzwb3bucam4y/New Bitmap Image.bmp?dl=0

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                    • phildunlapP
                      phildunlap
                      last edited by phildunlap

                      Did you try deleting your Mango/work/jsp directory?

                      If you're still having trouble, make sure that "web.development=true" in your Mango/overrides/properties/env.properties file or Mango/classes/env.properties file.

                      Is it possible you have extra jar files in your Mango/lib directory from an upgrade?

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                      • E
                        edmond
                        last edited by

                        first, I delete /mango/work /jsp directory.
                        second , I delete /mango/web/module/reports.
                        third, I put m2m2-reports-2.0.6( as same as mango core version)
                        fourth , I resart the compute.
                        fifth, run /mango/bin/ma.sh start
                        and can see the m2m2-reports-2.0.6 is unzipped normally. but when I use the report module .will display https://www.dropbox.com/s/3ly45f5up7rcggk/New Bitmap Image (4).bmp?dl=0 and "run now " icon Constantly flash.ever thsi version the report was sent normally.
                        ever this version the report was sent normally.

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                        • phildunlapP
                          phildunlap
                          last edited by phildunlap

                          That looks like a bug in that version, since there is a column in the database that is not in the insert statement. I would advise you use a newer version, if possible. Mango Automation is now at version 2.7.4 and Reports is at version 2.2.2 . If memory serves, reports 2.0.6 is for version 2.3 or thereabouts, right?

                          Other possible solutions are 1. create something permanently setting your reportId column to something (like the number 1, giving it a default value in the database). You could make that column auto-increment but that will cause more problems. We can see the current schema of your database by running, "show columns from reportInstances" from a SQL console.

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                          • JoelHaggarJ
                            JoelHaggar
                            last edited by

                            FYI, it looks like the recent forum upgrade stopped the image upload from working. This has been resolve so you should be able to drag and drop or copy and past images now.

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                            • E
                              edmond
                              last edited by

                              I use the m2m2-reports-2.0.7 under Mango Automation 2.4.2 Enterprise for test again. but display like below. how to solve it ?
                              https://www.dropbox.com/s/cmfrzwb3bucam4y/New Bitmap Image.bmp?dl=0

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