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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    singyiu

    @singyiu

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    Latest posts made by singyiu

    • RE: How do two devices that are not on the same LAN communicate

      Thanks a lot team.
      I got a follow up question.

      Let's say we have a remote device on a different LAN / subnet, without a BBMD, the broadcast messages are not reaching the other subnet. A static route is already setup such that the remote device can be pinged from the local device.

      If we already have the instance number of that remote device, can we skip the "RemoteDeviceDiscoverer" process, and add the remote device manually (not cached in local device yet) ?

      posted in BACnet4J general discussion
      S
      singyiu
    • RE: Reaching out for a Commercial license of BACnet4J

      @phildunlap Awesome. Thanks a lot Phillip!

      posted in BACnet4J general discussion
      S
      singyiu
    • Reaching out for a Commercial license of BACnet4J

      Hi Team,

      I had tried to reach out to Infinite Automation's support / sales through the website, regarding more details on getting a commercial license of BACnet4J last week.
      There was no reply so far and I wonder if that communication had gone lost.

      It would be great if you can help forward my request and contact to the right person.
      Thanks a lot.

      Best regards,
      Sing

      posted in BACnet4J general discussion
      S
      singyiu