Hi hope all is well.

Has anyone come across a booting error with the Mango HTS? It was a working unit for more that 5 years with no issue and all of a sudden it stopped? Attached is an image of the error. I suspect that the operating system is missing however can't figure out how it will just loose/delete the operating system by itself? Any help would be greatly appreciated.

@cwangv HI Cwangv, Thanks for the reply. I have solved the issue by setting the toggle switch for the "Bacnet Local Device" to on under the Administrator and everything was working as it should once the device was registered.

@terrypacker Hi Terry, Thanks for the reply. I might have miss lead you with what i tried to accomplish. You are correct, i wanted the BACnet device to read value from the Mango unit. Also why would you need a data source with a value and then set the value if you could just use the publisher to achieve this? The issue however has been resolve. The step that i missed/didn't know about was that you'd have to toggle the Bacnet Local device on under the administrator drop down. Once setting up the local device everything was working.

@Lad
Hi Lad,

I am not trying to read anything from the BACnet device and need to send a couple data point from Mango to the BACnet device thus the reason for the publisher and not the data source.

Many thanks

@MattFox
Hi Matt,
Yes it does have an IP address. To be more precise, i need to send a couple of data points from mango to a Jace device using the BACnet protocol.

Hi

Hope all is well.

I need some assistance with regards to the BACnet publisher. When creating the publisher, it’s not picking up the BACnet devices. There is also no place where I can see to enter the Ip address and port number in manually. Also, which LAN port on the RD121C will it use to try and discover the BACnet device. I assume that it will choose between LAN1 and LAN2 depending on which one is setup with the same Ip range as the BACnet device?

I don’t have any experience when it comes to BACnet units.

Hears what has been tested:

• The Mango unit can be pinged from laptop where the BACnet unit is but not from the BAS system.

•   The Local device drop down menu cannot discover the BACnet unit.
  

As far as i know from going through the documentation, Mango is suppose to pick up the BACnet device's IP address automatically?

Your expert opinion is highly appreciated.

Many thanks

@MattFox Thanks Mr. Fox

Hi.
Hope all is well.

Has anyone had an issue whereby you'd set the region time zone and then power off the device overnight. When you power up the device the next morning the Region time zone are set back to default? The time zone was save under the user profile as we would do normally.

I have not been able to replicate the issue so my guess would be that the "clock battery" needs to be replaced?

Anyone shed more light on this?

@MattFox Thanks Mr. That did the trick.

Hi. Hope all is well.
I have recently discover that I was not able to change the axis title color of the ma-watch-list-chart from black to anything else. Changing the axis color does not change the axis title color? Has anyone know how to go about it? I have tried ```
options="{valueAxes:[
{minimum:0, maximum:50, axisColor:'black', color:'white'},
{minimum:0, maximum:300, axisColor:'green', color:'white'},
]
}"

TIA

@MattFox Thanks Fox. Craig has responded to my ticket.