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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    pepefrund

    @pepefrund

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    Latest posts made by pepefrund

    • RE: Error

      When Mango can not interpret the message retry the query. In any of the answers, Mango able to interpret the message and takes it as valid. The problem is that ALL answers are the same but the system fails despite that.

      posted in User help
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      pepefrund
    • RE: Error

      This type of error is presented from time to time. As we add records errors become more frequent.
      This is more complex to determine. When using a simulator of a slave on the same PC and with the same records (simulating a serial port), it works perfectly.
      That is why I consult if there is a possibility that the serial FIFO is overwritten.
      To better identify the problem, it is necessary that this system log message that gives the error received.
      The only test that would do is make the simulator work on another PC and the serial port with handshake and without it.

      posted in User help
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      pepefrund
    • RE: Error

      These are the messages of the sniffer:

      Mango query -> :010100000002FC\r\n
      Device response -> :01010101FC\r\n

      Mango query -> :010300000008F4\r\n
      Device response -> :010310009100000000000000000000000000005B\r\n

      Can be overwriting the receive FIFO? Can you add the message received with errors in the log of mango?
      Thanks

      posted in User help
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      pepefrund
    • Special characters in messages

      I am working on Spanish translation of the messages of Mango.
      I have a problem with special characters. For example, the & _aacute; show up well on some messages and not others.
      Looking at the translation to Portuguese (with Notepad), I saw the special characters have other representation. What format are they? Is there any program to edit?
      Thank you very much.

      posted in User help
      P
      pepefrund
    • RE: Special characters in messages

      I am working on Spanish translation of the messages of Mango.
      I have a problem with special characters. For example, the & _aacute; show up well on some messages and not others.
      Looking at the translation to Portuguese (with Notepad), I saw the special characters have other representation. What format are they? Is there any program to edit?
      Thank you very much.

      posted in User help
      P
      pepefrund
    • Bug

      When a user (not admin) has the privilege of accessing the data source, you can press the button to create a new source or an existing copy.
      Both options return "Permission denied!" but the option to copy if you make a copy of the source, which is then the Admin user.
      The solution is to disable the buttons to create a new source and copy an existing one.
      Greetings coordial.

      posted in Mango feedback
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      pepefrund
    • RE: Bug

      When a user (not admin) has the privilege of accessing the data source, you can press the button to create a new source or an existing copy.
      Both options return "Permission denied!" but the option to copy if you make a copy of the source, which is then the Admin user.
      The solution is to disable the buttons to create a new source and copy an existing one.
      Greetings coordial.

      posted in Mango feedback
      P
      pepefrund