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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Topics

    • ManoharM

      Menu Items Not found

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      R
      The same thing happened to me last week after changing the user permissions under edit menu "UI — Menu & toolbar". I deleted the standard user and added a new one. My quick solution was to install a backup from the day before...
    • ManoharM

      How to find Mango ES IP address.

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      phildunlapP
      Glad to hear it!
    • ManoharM

      Page not fitting in Browser window

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      JoelHaggarJ
      I'm not really sure what you are referring to but here is one thing you can look at: Enable Auto Scaling: https://help.infiniteautomation.com/enabling-auto-scale/
    • ManoharM

      Point values limited to 5001 values error

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      JoelHaggarJ
      Here is the documentation on how to use the Date bar to adjust the time range or Rollup. https://help.infiniteautomation.com/date-bar/ You should also check your logging settings as you may be logging more data than needed. https://help.infiniteautomation.com/data-point-and-logging-settings/ Also, edit your data points and set a default rollup so it's used on the UI automatically.
    • ManoharM

      SNMP camera status

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      phildunlapP
      Hi Manohar, welcome to the forum! It's best to give your topic a title, as the title is usually the link text on various pages. The topic is above the post body when creating a thread. i'm not really certain what you're asking about. Yes there is an SNMP data source in Mango (you must have the SNMP module installed, which you can get from them modules page or see if it's already installed), and it should be able to request your camera's SNMP endpoints. Data sources are created on the page linked to in Administration --> Data Sources or at /data_sources.shtm