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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Posts made by iaininglis

    • RE: Quantize data logging points

      its a bacnet data source

      posted in User help
      I
      iaininglis
    • Quantize data logging points

      hi

      i have noticed that my data point log every 15 minutes (i set it this way) but it is not like at 0,15,30,45 mins past the hour. it just seems to be from when i started the logging.

      is there a way to Quantize the logging so that it will be at these intervals instead of 9,24,39,54??

      posted in User help
      I
      iaininglis
    • RE: Quantize data logging points

      hi

      i have noticed that my data point log every 15 minutes (i set it this way) but it is not like at 0,15,30,45 mins past the hour. it just seems to be from when i started the logging.

      is there a way to Quantize the logging so that it will be at these intervals instead of 9,24,39,54??

      posted in User help
      I
      iaininglis
    • RE: Bacnet alarm report

      i have copied the last few logs. icannot see any errors but maybe im not lookin for the correct thing. here is a copy of the points :

      INFO 2015-01-31 07:24:52,213 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:315) - Mapped URL path [/public_view.htm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController]
      INFO 2015-01-31 07:24:52,214 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:315) - Mapped URL path [/view_edit.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController]
      INFO 2015-01-31 07:24:52,215 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:315) - Mapped URL path [/maintenance_events.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController]
      INFO 2015-01-31 07:24:52,215 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:315) - Mapped URL path [/point_links.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController]
      INFO 2015-01-31 07:24:52,216 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:315) - Mapped URL path [/reportChart.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController]
      INFO 2015-01-31 07:24:52,216 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:315) - Mapped URL path [/reports.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController]
      INFO 2015-01-31 07:24:52,216 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:315) - Mapped URL path [/scheduled_events.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController]
      INFO 2015-01-31 07:24:52,218 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:315) - Mapped URL path [/sqlConsole.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController]
      INFO 2015-01-31 07:24:52,218 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:315) - Mapped URL path [/globalScripts.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController]
      INFO 2015-01-31 07:24:52,220 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:315) - Mapped URL path [/watch_list.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController]
      INFO 2015-01-31 07:24:52,221 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:315) - Mapped URL path [/mobile/login.htm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController]
      INFO 2015-01-31 07:24:52,222 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:315) - Mapped URL path [/mobile/watch_list.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController]
      INFO 2015-01-31 07:24:52,224 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:315) - Mapped URL path [/mobile/logout.htm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController]
      INFO 2015-01-31 07:39:06,246 (com.serotonin.m2m2.rt.RuntimeManager.initializeDataSource:298) - Data source 'Bacnet_ECC_CP1' initialized
      INFO 2015-01-31 07:39:06,247 (com.serotonin.m2m2.rt.RuntimeManager.initializeDataSource:303) - Data source 'Bacnet_ECC_CP1' took 66.29961ms to start
      INFO 2015-01-31 07:39:30,074 (com.serotonin.m2m2.rt.RuntimeManager.initializeDataSource:298) - Data source 'Bacnet_ECC_CP2' initialized
      INFO 2015-01-31 07:39:30,075 (com.serotonin.m2m2.rt.RuntimeManager.initializeDataSource:303) - Data source 'Bacnet_ECC_CP2' took 6.144197ms to start
      INFO 2015-02-01 03:05:00,001 (com.serotonin.m2m2.rt.maint.DataPurge.executeImpl:62) - Data purge started
      INFO 2015-02-01 03:05:00,100 (com.serotonin.m2m2.rt.maint.DataPurge.executeImpl:72) - Data purge ended, 0 point samples deleted
      INFO 2015-02-02 00:05:00,001 (com.serotonin.m2m2.rt.maint.work.BackupWorkItem.execute:102) - Starting backup WorkItem.
      INFO 2015-02-02 00:05:00,002 (com.serotonin.m2m2.rt.maint.work.DatabaseBackupWorkItem.execute:94) - Starting database backup WorkItem.
      INFO 2015-02-02 00:05:00,344 (com.serotonin.m2m2.rt.maint.work.DatabaseBackupWorkItem.createLogOutputStream:179) - Writing upgrade log to E:\Mango\logs\com.serotonin.m2m2.rt.maint.work.DatabaseBackupWorkItem.log
      INFO 2015-02-02 03:05:00,027 (com.serotonin.m2m2.rt.maint.DataPurge.executeImpl:62) - Data purge started
      INFO 2015-02-02 03:05:00,774 (com.serotonin.m2m2.rt.maint.DataPurge.executeImpl:72) - Data purge ended, 0 point samples deleted
      WARN 2015-02-02 10:09:43,936 (com.serotonin.m2m2.web.mvc.controller.LoginController.onSubmit:108) - Failed login attempt on user 'admin' from IP +192.168.16.23
      INFO 2015-02-03 00:05:00,004 (com.serotonin.m2m2.rt.maint.work.DatabaseBackupWorkItem.execute:94) - Starting database backup WorkItem.
      INFO 2015-02-03 00:05:00,004 (com.serotonin.m2m2.rt.maint.work.BackupWorkItem.execute:102) - Starting backup WorkItem.
      INFO 2015-02-03 00:05:00,004 (com.serotonin.m2m2.rt.maint.work.DatabaseBackupWorkItem.createLogOutputStream:179) - Writing upgrade log to E:\Mango\logs\com.serotonin.m2m2.rt.maint.work.DatabaseBackupWorkItem.log
      INFO 2015-02-03 03:05:00,013 (com.serotonin.m2m2.rt.maint.DataPurge.executeImpl:62) - Data purge started
      INFO 2015-02-03 03:05:00,028 (com.serotonin.m2m2.rt.maint.DataPurge.executeImpl:72) - Data purge ended, 0 point samples deleted
      INFO 2015-02-03 08:18:06,210 (com.serotonin.m2m2.rt.RuntimeManager.initializeDataSource:298) - Data source 'Bacnet_ECC_DGBox' initialized
      INFO 2015-02-03 08:18:06,211 (com.serotonin.m2m2.rt.RuntimeManager.initializeDataSource:303) - Data source 'Bacnet_ECC_DGBox' took 11.148801ms to start

      iain

      posted in BACnet4J general discussion
      I
      iaininglis
    • RE: Bacnet alarm report

      BACnet 2.1.3

      posted in BACnet4J general discussion
      I
      iaininglis
    • Bacnet alarm report

      hi

      i seem to be getting the same constant alarm from my bacnet data source - 'Bacnet_ECC_CP1': Cannot send a request in the socket listener thread.

      the points are all reading and collecting data but my alarm report list keeps growing with this alarm.

      do you know what is causing this?

      thanks
      iain

      posted in BACnet4J general discussion
      I
      iaininglis
    • RE: Bacnet alarm report

      hi

      i seem to be getting the same constant alarm from my bacnet data source - 'Bacnet_ECC_CP1': Cannot send a request in the socket listener thread.

      the points are all reading and collecting data but my alarm report list keeps growing with this alarm.

      do you know what is causing this?

      thanks
      iain

      posted in BACnet4J general discussion
      I
      iaininglis
    • RE: Bacnet IP discove error Address already in use: Cannot bind

      hi

      i found that a service was using UDP port 47808 so i disable this and it is now working!

      Iain

      posted in BACnet4J general discussion
      I
      iaininglis
    • RE: Bacnet IP discove error Address already in use: Cannot bind

      hi

      i have just installed the latest version of mango on my laptop. im using BACnet 2.1.3 module.

      regards
      iain

      posted in BACnet4J general discussion
      I
      iaininglis
    • Bacnet IP discove error Address already in use: Cannot bind

      hi

      i have set up a bacnet i/p data source but when i tried to to do bacnet discovery i get the following error 'Address already in use: Cannot bind'

      how do i solve this issue?

      thanks
      iain

      posted in BACnet4J general discussion
      I
      iaininglis
    • RE: Bacnet IP discove error Address already in use: Cannot bind

      hi

      i have set up a bacnet i/p data source but when i tried to to do bacnet discovery i get the following error 'Address already in use: Cannot bind'

      how do i solve this issue?

      thanks
      iain

      posted in BACnet4J general discussion
      I
      iaininglis
    • Modbus problem

      Hi

      I've been having a recent issue and I'm in the need for some help, if there's someone who can help it will be greatly appreciated.

      Situation:

      I've set up a DGBox and I have 1 serial modbus RTU line connected via one of the USB ports using an RS-485-USB converter (http://www.ftdichip.com/Support/Documents/DataSheets/Cables/DS_USB_RS485_CABLES.pdf).The modbus devices I have connected are a Socomec Diris A10 electricity meter (http://www.socomec.com/range-multi-function-meter_en.html?product=/dirisa10_en.html) and also a Novus Digirail-4C Digital Input Counter (https://novusautomation.co.uk/acatalog/digirail_4c_modbus_io.html).

      When the Data Source is enabled and i have only the electricity meter connected i get readings back, although i always get fault messages like 'Feb 12 16:57 - No response from slave 1 (8024 occurrences, most recent at 07:31:18)'. When i have only the digirail connected i get a similar outcome. But when i connect both i get no readings at all, just fault messages on both devices.

      Data Source Configuration is as follows,
      Bit Rate, 9600
      Flow control in, none
      Flow control out, none
      Data bits, 8
      Stop bits, 1
      Parity, Even
      Encoding, RTU
      Echo, Off
      Concurrency, Slave
      Timeout, 500 ms
      Retries 3

      A10 Meter (26 data points)
      slave address, 1
      baud, 9600
      parity, even
      stop bits, 1
      data bits, 8

      Digirail (2 data points)
      slave address, 11
      baud, 9600
      parity, even
      stop bits, 1
      data bits, 8

      I did have slave addresses of 1 & 2 but that also did not work so i changed one of them to see of it helped, but it did not. Devices are being polled at a 30 seconds frequency.

      I really don't know what is going on.

      Hope you can help me out.

      Thanks
      Iain

      posted in User help
      I
      iaininglis
    • RE: Modbus problem

      Hi

      I've been having a recent issue and I'm in the need for some help, if there's someone who can help it will be greatly appreciated.

      Situation:

      I've set up a DGBox and I have 1 serial modbus RTU line connected via one of the USB ports using an RS-485-USB converter (http://www.ftdichip.com/Support/Documents/DataSheets/Cables/DS_USB_RS485_CABLES.pdf).The modbus devices I have connected are a Socomec Diris A10 electricity meter (http://www.socomec.com/range-multi-function-meter_en.html?product=/dirisa10_en.html) and also a Novus Digirail-4C Digital Input Counter (https://novusautomation.co.uk/acatalog/digirail_4c_modbus_io.html).

      When the Data Source is enabled and i have only the electricity meter connected i get readings back, although i always get fault messages like 'Feb 12 16:57 - No response from slave 1 (8024 occurrences, most recent at 07:31:18)'. When i have only the digirail connected i get a similar outcome. But when i connect both i get no readings at all, just fault messages on both devices.

      Data Source Configuration is as follows,
      Bit Rate, 9600
      Flow control in, none
      Flow control out, none
      Data bits, 8
      Stop bits, 1
      Parity, Even
      Encoding, RTU
      Echo, Off
      Concurrency, Slave
      Timeout, 500 ms
      Retries 3

      A10 Meter (26 data points)
      slave address, 1
      baud, 9600
      parity, even
      stop bits, 1
      data bits, 8

      Digirail (2 data points)
      slave address, 11
      baud, 9600
      parity, even
      stop bits, 1
      data bits, 8

      I did have slave addresses of 1 & 2 but that also did not work so i changed one of them to see of it helped, but it did not. Devices are being polled at a 30 seconds frequency.

      I really don't know what is going on.

      Hope you can help me out.

      Thanks
      Iain

      posted in User help
      I
      iaininglis
    • No serial comms port where trying to add modbus serice device

      i have an rs485 to usb cable connected to electricity meter and the device has installed correctly.

      the files (rxtxcomm.jar & rxtxservial.dll) that i downloaded with mango have been put in the place where it says but i cannot select a port to scan.

      any ideas?

      posted in Modbus4J general discussion
      I
      iaininglis
    • RE: No serial comms port where trying to add modbus serice device

      i have an rs485 to usb cable connected to electricity meter and the device has installed correctly.

      the files (rxtxcomm.jar & rxtxservial.dll) that i downloaded with mango have been put in the place where it says but i cannot select a port to scan.

      any ideas?

      posted in Modbus4J general discussion
      I
      iaininglis
    • RE: Export import mango database to new pc

      got it to work.

      thanks for reply.

      posted in User help
      I
      iaininglis
    • RE: Export import mango database to new pc

      i copied the whole mango directory and it did not bring over the derby database. i also had to export/import all my data sources.

      posted in User help
      I
      iaininglis
    • Export import mango database to new pc

      the pc that i have mango running on was very slow so i copied the whole directory over to a new pc.

      I ran mango, imported all my data sources, etc. this was all ok.

      but wen i went to see historic data there was no readings!! it has just started again! is there a way import this existing data to the new installation?? if so how do i do it?

      please help me!!!

      posted in User help
      I
      iaininglis
    • RE: Export import mango database to new pc

      the pc that i have mango running on was very slow so i copied the whole directory over to a new pc.

      I ran mango, imported all my data sources, etc. this was all ok.

      but wen i went to see historic data there was no readings!! it has just started again! is there a way import this existing data to the new installation?? if so how do i do it?

      please help me!!!

      posted in User help
      I
      iaininglis
    • RE: Can you access mango from different computer on same network?

      Got it to work. Just needed a pc reset.

      posted in User help
      I
      iaininglis