Hi,

I was looking into this forum and the Mango Automation documentation for browser compatibility requirements and support but couldn't find one. Java version requirements as well. We are running Mango Automation v3.1.1.

Appreciate if someone could share the link to the documentation if any. Thanks

thank you for confirming this for me Jared.

Hi,

We are running Mango Automation version 3.1.1. Our client have asked whether Mango Automation supports user password expiry and complexity. I have looked into the Users configuration and could not find any option for that. Is it supported?

Appreciate your assistance.

Hi,

I am running Mango Automation v3.1.1. We wanted to use https instead of http port 8080. I was looking for something similar in this forum but could not find one. Can someone assist and provide me instructions on how to configure https instead of http?

Thanks.

This works pretty well. Thank you Craig!

Hi,

I can't seem to find any setting in the backend UI to configure permission groups. I need to add a new permission group beside superadmin and user.

Here are my users and permission settings. I am running Mango Automation 3.0.

Hi,

Below is my excel roll up, datasource and datapoints logging settings. I have a feeling it is something to do with the discard low limit and high limit?
Data Point logging:

Data Source settings:

Excel roll up settings:

Appreciate the help.

Hi,

Sorry the mango server does not have an internet. So it will likely be an offline upgrade.

Appreciate if you can let me know the steps to do an offline upgrade.

@phildunlap

Hi Philip. It did resolved the issue and the value is now updating on my watchlist. However, in my excel report, it still isn't. Weird thing the value updates on my excel report only during 6:00PM to 11:00PM or sometimes later than that. While the AM data is still stuck.

Any idea? I have attached the excel report screen shot.

Hi Jared. Thank you for your response.
Can you share with me the steps on how to upgrade from 3.0 to 3.2.5?

Hi,

Audio alarms seems not working in the Events page in the new UI. Events are logging correctly but there is no audio when urgent or critical alarms appears. I have checked in the backend UI and it is working perfectly.

What could be the problem? Appreciate your support.
I am running Mango Automation 3.0

@phildunlap said in Data Point value is not updating until refresh or force read button is pressed:

Contiguous batches only

Thank you Philip! The issue was resolved by clicking Contiguous Batches Only on the Data Source settings.

Hi,

I have an issue with power data points using Modbus IP. The value does not change until refresh or force read button is pressed. It is updating every minute interval but only reflecting the previous value so the graph looks like a straight line and excel reports only shows one value for the whole day.

I've played around with the interval but it does not seem to resolve the issue. When using a reader tool directly to the Modbus, we can see it the value is changing. So it must be the software that is causing this. I am running Mango Automation v3.0.

Appreciate your help.

Thank you for sharing Philip. I will try this out.

Hi, I am using mangoUI module and customized pages for a certain project. My problem is, i am not able to reflect any settable datapoint into my customized web pages. So I resorted to put them together into the watchlist. However, the problem now is how do i integrate the watchlist into my customized page. I looked at example mark ups and seems could not find anything. Appreciate your guidance.

Thank you Phillip for your response.
I am still stuck in Migrate NoSQL Data. I have renamed /opt/mango_dev/databases to /opt/mango_dev/databases_old and change the source path in the Migrate NoSQL data to the same. However, i still get the same error as the image above. Could it be because I removed some of the entries in the JSON file as the free license is only limited to 300 data points?

Thank you for the response Phillip.
I have successfully upgraded to v3.5.6 using clean database and imported the JSON file from Configuration Import/Export. However, when performing the "Migrate NoSQL data", i have encountered the below error (see screenshots).

It looks like the my existing database is having issue with the upgraded version since the migrate NoSQL data is getting its source from the old database?

And finally, we have created customized pages/dashboards. Apart from the JSON and Databases migration, what else do we need to import to the upgraded version? Say for example the licenses?

Appreciate the support.

I recently upgraded Mango Automation 3.1.1 to 3.5.6 software in my Ubuntu box and encountered a error during start up. Here's what i did:

1. Copy the whole MA_Home of existing working Mango 3.1.1.
2. Make sure your /classes/env.properties file has been copied to /overrides/properties/env.properties (this will insure your changes will remain after upgrade)
3. Delete the “lib” folder in your MA_HOME directory
4. Download and unzip the Mango Automation 3.5.6 zip file into the MA_HOME folder overwriting the existing files.
5. Start Mango and verify the upgrade.
6. Then encountered the error in the image attached.
   

It looks like an H2 database issue but prior to the error, there was a warning error that Mango is shutting down due to Mango NoSQL is running in free mode (due to this is a test environment).

So my question is, do i need to be running a licensed core or NoSQL module in order for the upgrade to succeed?