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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    ejanssen

    @ejanssen

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    Latest posts made by ejanssen

    • RE: Data Point Not Updating

      I've had a similar problem. It seemed that if certain data points were enabled, everything from that device would read "Point value may not be reliable." The problem seemed to go away for the remaining data points if those "problem data points" were disabled.

      After some experimenting, the problem went away entirely if the following boxes were selected in the data source menu:

      1. “Use multiple write commands only”
      2. “Contiguous batches only”
      3. “Create slave monitor points”
      posted in User help
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      ejanssen