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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    • RE: About the encoding

      Hi
      I check the databases,i find the datasource of point name is not write to databases,
      and i check the program,do not find any point name file,
      which file is the point name writed in?
      thanks
      xin

      posted in User help
      C
      chenxin
    • RE: About the encoding

      Hi
      I thought is the database encoding problem?so i convert derby to mysql
      after database convert complete,and i change the encoding to utf8.
      after take a report,but i found the chinese is stilling showing ???
      why?There is any encoding setting in mango?
      thanks
      xin

      posted in User help
      C
      chenxin
    • About the encoding

      Hi everybody
      I translation mango to chinese?and name the date sources?points with chinese
      everything is good
      but i take a report?of course?the point named with chinese?then?export data with .csv(microsoft office excel format)?
      when i open the test.csv?the name of the point?chineses?is showing ???
      following
      image

      I guess is the encoding problem?but i need how to take it?
      thanks

      sorry my bad english
      xin
      from china

      posted in User help
      C
      chenxin
    • RE: About the encoding

      Hi everybody
      I translation mango to chinese?and name the date sources?points with chinese
      everything is good
      but i take a report?of course?the point named with chinese?then?export data with .csv(microsoft office excel format)?
      when i open the test.csv?the name of the point?chineses?is showing ???
      following
      image

      I guess is the encoding problem?but i need how to take it?
      thanks

      sorry my bad english
      xin
      from china

      posted in User help
      C
      chenxin